While the accommodation was decent (in comparison with other hotels in the area) the service left a lot to be desired. When we arrived at the hotel it took two hours for us to get checked in this was further complicated by a breakdown in communication. It also took ages to check out again.
The general state of my room was decent - however, the carpets required additional cleaning and were a nightmare for someone like myself who battles with allergies. I also found my shower had hair clogging the drain (obviously not mine as I had just checked in). The wifi was not that great and was a mission to log into.
I would suggest getting a room that faces the pool side as the rooms facing the main road/stadium/park are subject to noise coming from the highway. In addition, one morning I woke up to loud noises as a movie was being filmed in the park facing my window.
I enjoyed the selection of fruits and food at breakfast. I had dinner there the one night - it was not that great and rather pricey (as one would expect from hotels).
- Official Description (provided by the hotel):
- The largest hotel in Indonesia, and one of the largest in South East Asia, the 3 towers of The Sultan Hotel Jakarta rise distinctively over a vast garden, the most expansive in Jakarta (32 acres). The grounds house 694 rooms, 9 banquet rooms, and a ballroom, complemented with floodlit tennis courts, a basketball court, a 500-meters jogging track, 2 swimming pools, a fitness center, and a shopping arcade. ... more less
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- Also Known As:
- Jakarta Sultan Hotel
- Sultan Hotel Jakarta