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“Great hotel” 5 of 5 bubbles
Review of Hotel Mulia Senayan

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Hotel Mulia Senayan
Ranked #10 of 453 Hotels in Jakarta
Certificate of Excellence
Singapore, Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 17 March 2014

Hotel is grand and majestic - rooms very big and spacious. Lots of restaurants to choose from with good value meals - extensive buffet breakfast. I would come back again for either business or pleasure and would recommend to anyone visiting Jakarta.

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Berryknots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, 24 March 2014
Dear Berryknots,

Thank you for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We are delightful to hear that you have enjoyed your stay with us. We will definitely share your comments for further encouragement within the team to ensure personal service and warm welcome on your next visit to the Hotel.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,898 reviews from our community

Traveller rating
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    474
    127
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135
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1,363
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (371)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
127 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 11 March 2014

This hotel is actually better than the good pictures. The rooms and baths are very large and well furnished. The breakfast bar takes you around the world- pastries, omelets made to order, sushi, dim song, noodles, waffles and more. The Italian restaurant was like going back to Tuscany. Fresh, simple and excellent.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, 16 March 2014
Dear Joe M,

Thank you for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We are delightful to read that you have enjoyed your stay with us. We will definitely share your comments for further encouragement within the team to ensure personal service and a warm welcome on your next visit to the Hotel.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
2 reviews
5 of 5 bubbles Reviewed 11 March 2014

I have been a very regular and happy guest at Hotel Mulia Jakarta over the last three years. The most outstanding thing for me about the Hotel is the attitude of the Mulia staff. You never feel that they are only working.. always friendly, smiling and helpful. It doesnt seem to matter which hotel service you are dealing with. I have always been made to feel that my decision to stay at Hotel Mulia is appreciated.

I have found the facilities excellent, particularly the swimming pool (clean and well maintained), gym and outdoor area - very functional for someone who likes to swim to keep fit and do the occasional gym and yoga session mixed up with a sun bathe with a good book.

The rooms are big and the beds are great - I call them "Mulia clouds". The restaurants offer a great range from the pool bar for a light and no fuss meal to a great buffet at the Cafe to fine dining in the 4 top class restaurants (Edogin is my favourite).

It is a pleasure to recommend Hotel Mulia.

Room Tip: The golf course view is the my favourite - south jakarta sky line with a lovely golf course in front...
See more room tips
  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shane Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, 16 March 2014
Dear ShaneY,

Warmest greetings from Hotel Mulia Senayan, Jakarta. We appreciate you taking your time to share your experience with us. Additionally, we are delighted to read that you found the staff attentive and friendly and the facilities excellent.

We look forward to welcoming you back in the near future where once again you may enjoy our warm hospitality.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jakarta
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 10 March 2014

I have been a regular at this hotel since their opening back in 1998. I regularly frequent this hotel for business meetings, lunches, dinners and coffees with business colleagues, relatives, friends and families. While they have renovated the restaurants in the hotel, I notice that the hotel interior is getting old and tired. The impression of grande and luxury are something expected from the hotel but I find it rather opposite which is more towards classic and slightly outdated. The service though is excellent. I just hope the hotel management consider my inputs and put some serious efforts to freshen up the hotel interiors.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank edwinws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, 16 March 2014
Dear dwinws,

Thank you for your review on Hotel Mulia Senayan, Jakarta. We truly value the opinions of our guests; your comments have been passed on to the relevant departments for further action.

We are looking forward to welcoming you back in the near future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 March 2014 via mobile

Great room facilities and high standards.
Very pleasant stay and warm friendly staff
Wifi says chargeable but I am told it is actually free for hotel guests
Shower is interesting as it has mid zone nozzles which gives one a shower jacuzzi like effect

Stayed March 2014, travelled on business
Helpful?
Thank Alan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, 16 March 2014
Dear Alan T,

Thank you for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We are delighted to read that you have enjoyed your stay with us and are very happy that you found our facilities up to your standard.

We look forward to welcoming you back in the future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

A regular visitor to the Mulia this is my favourite place to stay in the world. Staff are friendly, go above and beyond the call and always have a smile for you. Rooms are huge, beds are extremely comfortable and everything is kept pristine clean & shining. There is a large array of dining options with some of the most beautiful dining rooms I have ever visited. When I took seriously ill during one of my trips they couldn't have been more attentive and concerned, especially as I was in a great deal of pain and not in a good humour for most of the stay. The only area I have ever seen that could do with a slight improvement is the Spa area, it might do with a upgrade in the next few years to ensure it stays up to the incredible high standard of the rest of the Mulia.

Room Tip: If you are a light sleeper ask for a room away from the elevators
See more room tips
  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Coco1909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, 16 March 2014
Dear Coco 1909,

Warmest greetings from Hotel Mulia Senayan, Jakarta. We appreciate you taking the time to share your experience with us.

We are delighted to learn that you enjoyed your stay at our hotel and that you found our facilities comfortable. Your kind comments will be shared with all the team members.

Thank you once again for giving us the opportunity to serve you and we sincerely look forward to welcome you back in the not too distant future.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 March 2014

This is my seventh time at the Mulia Hotel in Jakarta. I continue to think from a service standpoint that it is one of the best hotels in Asia (which means it has some of the best service in the world given Asia's high service standrads). Everything is clean and elegant and the staff goes above any beyond to be customer focused. They probably deal with the broadest most diverse population of guests from around the world and are experienced in providing exceptional hospitality to each and every one of them.

Unfortuntaely what has happened is a gun / shooting range has opened up right next door to the hotel. From the hours of 10AM to 11PM whether you are in your hotel room and especially the pool you can hear the sound of bullets firing - whether it is a a pistol or semi automatic! I tried to sit by the pool twice to relax, but with the constant echo of gun fire it was extremely distracting and stressful.
I realize this is outside the grounds of the hotel and something that the hotel does not manage or saction, However, I am surprised given where the ownership of this hotel comes from within the ranks of the Jakarta government/society that this social gun club remains given the noise and disruption it generates for most hotel guests and those wanting to relax in their rooms and especially the pool.

Room Tip: Get as far away from the sound of the gun range as possible although it may be hard to avoid
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank orlowf_manhattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, 16 March 2014
Dear orlowf_manhattan,

Thank you for choosing Hotel Mulia Senayan, Jakarta and taking time to share a review with us. We are so delighted that you were satisfied with our facilities and service.

With regard to the range situated close to the hotel, you are correct in saying that occasionally gunfire can be heard from the poolside but fortunately this is not a regular occurrence and most days guests can enjoy a quiet afternoon by the pool.

Thank you once again for giving us the opportunity to serve you and we all sincerely look forward to welcome you back in the not too distant future!

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mulia Senayan

Property: Hotel Mulia Senayan
Address: Jln. Asia Afrika, Jakarta 10270, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Jakarta
#9 Spa Hotel in Jakarta
#10 Luxury Hotel in Jakarta
#15 Family Hotel in Jakarta
#18 Romantic Hotel in Jakarta
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Mulia Senayan 5*
Number of rooms: 839
Official Description (provided by the hotel):
Located in the heart of Jakarta, the five-star, 40-storey Hotel Mulia Senayan boasts 839 tastefully decorated and well-appointed rooms and suites to satisfy the needs of both the business and leisure traveler alike. The hotel commands unobstructed views of 18-hole. Senayan Golf Course and Jakarta's skyline with easy access from the toll road to Soekarno-Hatta airport which can be reached from the hotel in 25 minutes. ... more   less 
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Also Known As:
Mulia Senayan Hotel
Mulia Senayan Jakarta

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