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Amaris Hotel Juanda
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Reviews (130)
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30 - 35 of 130 reviews
Reviewed 20 February 2014

This hotel has good location at the central of Jakarta, very clean, good breakfast. More than enough if you need only for bed & breakfast. Food service closed after 21:30 :( Staffs are very helpful, easy internet bookings, bed is very comfortable.

Stayed: February 2014, travelled on business
2  Thank Tomy Mulia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aly s, General Manager at Amaris Hotel Juanda, responded to this reviewResponded 23 February 2014

Dear Mr. Tomy Mulia H
Jakarta

Warm greetings from Amaris Hotel Juanda Jakarta...

Thank you for taking time to share on TripAdvisor

We were delighted to read your comment that our products and services as you expect while staying with us, it will encourage us in providing the best service to our guests

Thus we would like to thank you and hopefully we can serve you again on your next visit

best regards,

Ali Syukron
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

As Amaris brand is quite well known in Indonesia, it was nothing popping eye when arrive here. it was Amaris typical all over places. My fiance and i chose the hotel with reason of the location at central Jakarta. Its very near to Pasar Baru, you could walk to MONAS and other tourist attraction nearby. The room and other facilities was just the fine.

  • Stayed: March 2013, travelled as a couple
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Thank Hunny0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aly s, General Manager at Amaris Hotel Juanda, responded to this reviewResponded 18 February 2014

Dear Hunny020
Bandung Indonesia

Warmest greet from Amaris Hotel Juanda Jakarta...

we thank you for taking the time to share your experiences during your stay at the hotel amaris

we are glad to read you comment and have suggested very meaningful to improve our services

we hope that we still had the opportunity to serve you better on your next visit

once again thank you for your help to improve our better service


Best regard,
Ali Syukron
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2014 via mobile

This is my first time visiting jakarta. I choose this hotel becoz its very near with the largest mosque in asia. Beside that its also near the shopping street, pasar baru. With the rate of rm120 this hotel is quite ok. Clean room even though a bit small n very friendly front office. The guard also well mannered.

Stayed: February 2014, travelled with friends
2  Thank shahrulhafeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aly s, General Manager at Amaris Hotel Juanda, responded to this reviewResponded 18 February 2014

Dear shahrulhafeez
Petaling Jaya, Malaysia

Warmest greeting from Amaris Juanda Jakarta...

we Thank you so much for taking time to share your visit on TripAdvisor

we are glad to read your comment that you were enjoy our service and product during you stay with us.

it means that we will welcome your next visit
Thank you,

Best Regards,
Ali Syukron
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2014

I have stayed in a lot of hotels in my life but this place is the best ever. The location is excellent. Near the MONAS and very close waking distance to the Juanda train station and bus stop. The staff are all young and keen to assist. They all speak good English. Check in was fast and smooth. The rooms are spotlessly clean and quite large. The free buffet breakfast was enormous, so much to chose from.. You can eat enough food for breakfast and that will keep you going all day. I will be staying here whenever I visit Jakarta. I will recommend this place to anyone.

Room Tip: Floors 1 and 2 are no smoking only.
  • Stayed: December 2013, travelled solo
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2  Thank DayTrader888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aly s, General Manager at Amaris Hotel Juanda, responded to this reviewResponded 18 February 2014

Dear weeburn
Auckland Region, New Zealand

Warm greetings from Hotel Amaris Juanda Jakarta ..

Thank you for taking the time to share your experience on tripadvisor

we were pleased to read your comment while staying in amaris juanda , about service , product , location of the hotel is close to Monas and close proximity to the train station as well as your recommendation for our next special guest ,

this means that we will soon welcome you in the near future
Thank you,

Regards,
Ali Syukron
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

Stayed in this hotel twice. First was fine. The staff were attentive and the room was clean. Free breakfast was also O.K. The second stay was a bit annoying. The room I was allocated had ants on one bed. And the ants was just keeping coming. When I wiped out all these on bed, some came an hour later.

The staff agreed to change a room for me. But they said only a double room was available but I need a twin room. Later the receptionist agreed to relocate us to a twin room on another floor. When I was checking the room, stains on one sheet and shoe print on another sheet were found. I requested to change the sheet and the staff did it quickly. But they only let the reception know and I didn't know the room was available until 20 minutes later when I called the receptionist. The receptionist sent staff to help moving my luggage, which was good.

  • Stayed: December 2013, travelled as a couple
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1  Thank weeburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aly s, General Manager at Amaris Hotel Juanda, responded to this reviewResponded 19 February 2014

Dear weeburn
Auckland Region, New Zealand

Warm greetings from amaris Juanda Hotel Jakarta ...

Thank you for taking the time to share your thoughts on TripAdvisor

we have read your comments about your experience while staying with us
we apologize for any inconvenience during your stay with us
we are also grateful for the very useful information for us to improve our services and products

we are well aware that all of the input from our guests was very helpful to us in serving and providing better products in the future

finally, hopefully we can welcome your next visit

regards
Ali Syukron
Hotel Manager
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