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“Non Smoking Hotel !!! And new n fresh - really cool hotel.”

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Hotel Neo Melawai - Jakarta
Ranked #119 of 470 Hotels in Jakarta
Reviewed 20 November 2013

Excellent priced hotel for clean fresh rooms, cool feeling, all working, and entirely smoke free. Oh yes, I will stay there again. Hopefully they will also turn their breakfast room, at least for breakfast, into a smoke free zone as well in line with their overall smoke free policy. - Just overlook the silly wig of the front desk, it does not effect you as a guest, smoke free benefits the guests, and so does clean rooms n beds. Internet works well.

  • Stayed: November 2013, travelled as a couple
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Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wara A, Manager at Hotel Neo Melawai - Jakarta, responded to this reviewResponded 26 August 2014

Dear Martin S,

Warm greetings from Hotel Neo Melawai...

Thank you very much already choose our hotel to stay during your trip. Yes indeed we are non smoking hotel and that was a very new concept.
We are expecting your next visit.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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137 - 143 of 215 reviews

Reviewed 28 October 2013 via mobile

Good service and location. Near the shopping mall, trade center, bisnis center, bus station, this is the new hotel so the room is clean, the bed is in good condition, especially the wifi speed is good.

  • Stayed: October 2013
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2  Thank Christian_Sumolang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wara A, Manager at Hotel Neo Melawai - Jakarta, responded to this reviewResponded 26 August 2014

Dear Christian_Sumolang,

Warm greetings from Hotel Neo Melawai...

Thank you very much for your stay and we are very welcome your next visit.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2013

An excellent new hotel very close to Blok M. Real hip Jakarta. The room was pleasantly large, and clean. Breakfast was rather basic and the seeting arrangements in the restaurant were not very comfortable. However, the coffee was a real downer. Not everyone is American and likes tinted water.... So please Neo, make machine coffee available to all guests for free.
Also, the grey hairpieces you force your staff to wear look rather ridicilous.
Otherwise: full marks.

  • Stayed: October 2013, travelled on business
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2  Thank Euroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wara A, Manager at Hotel Neo Melawai - Jakarta, responded to this reviewResponded 3 September 2014

Dear Euroz,

Warm greetings from Hotel Neo Melawai...

Thank you very much already choose our hotel during your trip, and we are expecting your next visit.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013 via mobile

I stayed in the hotel for 5 nights and had some very good time there. The location is the best thing about it, 7/11 is just 3-4 minutes from there, the Blok M Plaza is across the street and there are lots of 'Warung' and other entertainment places. I stayed in the standard room and it was always clean, I just wish that there were a fridge in the room. All the staff were very friendly but I got most helps from Windy on the front desk. She worked alone but she could still managed to help. I agree with the other review, the hotel should add one more reception in the evening.

  • Stayed: September 2013
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2  Thank Zero768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wara A, Manager at Hotel Neo Melawai - Jakarta, responded to this reviewResponded 3 September 2014

Dear Zero768,

Warm greetings from Hotel Neo Melawai...

Thank you very much already choose our hotel during your trip and feels our services. We are prioritizing services to guests and we are expecting your next visit.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2013

nice and clean hotel. the hotel was new. having great location in the center of blok m. surround by many mall and entertainment places. the room especially the superior was great. its bigger than the standard room. all equipment in the room work properly. the taste of food also good, the restaurant also cozy enough though restaurant is small. this hotel doent have any swimming pool or fitness area. this hotel is really suitable for business person. the all staff having quick response especially the security that taking care of parking lot and front office staff. at night there is only metha in front office, its kind of busy night but no one help her. she was friendly and helpful staff, but hotel should add more staff in reception.

  • Stayed: September 2013, travelled with friends
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1  Thank Nita Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wara A, Manager at Hotel Neo Melawai - Jakarta, responded to this reviewResponded 3 September 2014

Dear Nita Y,

Warm greetings from Hotel Neo Melawai...

Thank you very much already choose our hotel during your trip, attention from you is a task that must be fulfilled for us to be better.
We are expecting your next visit and tried our improvement of services.

Regards,

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Reviewed 18 June 2013

Stayed here for 2 nights and had a pleasant stay with them. Booked just a standard room, which was the cheapest. Though it had an outside window, the room size was very mall.. It almost felt claustrophobic ... Thank goodness that I travelled alone... (With my luggage..). To open my suitcase, I had to use the other single bed, no other option was left, to do so...?!?
The bed, on the other hand was very comfy. Bed linen (still) real white and so were the towels.
A kettle and 2 bottles of water were provided. Not the tea or coffee..
Bathroom also modern but simple and the basic amenities were provided.
Hotel is very clean (still quiet new), from the public areas to your room, all very clean!
Breakfast provided here: again more serving the Asian market. For westerner s very poor, just bread with butter and jam or green leaves with some tomatoes and a dressing. And you could take some freshly cuted fruit.
So based on the room I paid (500k) it is money worth, but if they go higher... I would think twice to come back here, since there are many new upcoming hotels, also in this Melawai/Blok M area.
Deco of the hotel looks very fresh and modern.
Staff very courteous and again, they all speak fluently English, which is only 'normal' in Indonesia in 5 star properties!

  • Stayed: June 2013, travelled on business
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2  Thank DACHALADACHA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wara A, Manager at Hotel Neo Melawai - Jakarta, responded to this reviewResponded 3 September 2014

Dear DACHALADACHA,

Warm greetings from Hotel Neo Melawai...

Thank you very much already choose our hotel during your stay, we are expecting you to come back again in the future.

Regrads,

Report response as inappropriate
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Reviewed 18 September 2017
Google Translation

  • Stayed: August 2017, travelled on business
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Thank rochmadz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Neo Melawai - Jakarta

Address: Jl. Panglima Polim no.15, Jakarta 12160, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #119 of 470 Hotels in Jakarta
Price Range: £21 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Neo Melawai - Jakarta 3.5*
Number of rooms: 88
Official Description (provided by the hotel):
The Hotel Neo Melawai has been designed from a guest's perspective and is ideal for travelers choosing to stay in a moderately priced hotel while demanding features and amenities usually associated with more expensive hotels such as LCD TV's, mini bars, tea/coffee makers, hairdryers, vanity mirrors, complimentary High Speed WiFi and IDD telephones. ... more   less 
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