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Ibis Jakarta Senen
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Reviews (169)
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74 - 79 of 169 reviews
Reviewed 2 March 2014

This new Ibis hotel in Jakarta is great value for money in the heaving metropolis that is Jakarta.

It is a typical Ibis hotel with the usual plastic, Ikea-like boxy feel to it, but it is clean, the beds are comfortable, hot water (in a pod-like bathroom) and the wi-fi is super fast. The breakfast (and dinner) is nothing to write home about, but the overall hotel service is quick, friendly and efficient.

On the downside, the location is one to think about. It is right on one of the busiest thoroughfares of Jakarta, and it does overlook nearby local decrepit houses. Not one of the most attractive neighbourhoods that's for sure. Nearby food options are limited, but Plaza Atrium is only a 15 minute walk away. The walls are relatively thin so you can also hear the TV and conversation from the neighbouring room.

Overall, if it is close to where you need to be then it is great value for money but it does have its limitations.

Room Tip: Choose an odd number room as they are quieter.
  • Stayed: February 2014, travelled on business
    • Value
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    • Sleep Quality
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Thank aikiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward S, General Manager at Ibis Jakarta Senen, responded to this reviewResponded 5 March 2014

Dear valued guest

Warms greetings from ibis Jakarta Senen,

Thank you for choosing Ibis Jakarta Senen and it always been our great pleasure to have you as our guest.

Your input and comments are precious for us, and your kind contribution will allow us to keep on upgrading our product and services. Customer’s satisfaction has always been the priority set for us.

Thanking you & we look forward to welcome you back at Ibis Jakarata Senen.


Sincerely,


Edward SETIADY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014

Like other Ibis Hotel around the world, I didn't expect to have big room what so ever. But this is a new hotel and it was really nice to stay in a brand new hotel. Everything was fresh and it felt like I was the first person who use each facility they have.

The furniture in the room was considered very OK with nice matching color with the rest of the interior of light brown, orange, and red; colors of Ibis. The bath room (or should I say the wash room plus small shower booth) was very small. I can not imagine how the huge size person will fit in the room. Thankfully I am a slip person so I just fit nicely. When I say booth, it is a booth, just like a phone booth. When you want to take shower, you enter the fiberglass booth at the size of the phone booth as like you wanted to make a phone call :). It was nice though, I can not say it wasn't, and it is Ibis hotel... what do you expect?

But the two thumbs up was the breakfast. I was not expecting that nice, but it was exceeded my expectation. For the 3-star hotel, the breakfast was overwhelmed! Good decision, really, for the management to set such nice breakfast.

Room Tip: It just that you don't have much choices. Every surrounding buildings block the nice view of the city :)
  • Stayed: November 2013, travelled on business
    • Value
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Thank Indra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward S, General Manager at Ibis Jakarta Senen, responded to this reviewResponded 28 January 2014

Dear valued guest,


Thank you for sharing your feedback with us and fellow Trip Advisor readers.

We are delighted to learn that you have had a wonderful time at ibis Jakarta Senen and that you enjoyed our Breakfast. Your comments are extremely valuable and motivate us to continue to improve our services and our guest’s enjoyment.

We look forward to welcome you back at ibis Jakarta Senen in the near future.



Kind regards,


Edward Setiady
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014 via mobile

The hotel is quite new. The room and bed is excellent however the toilet is like cruise toilet so i feel a little bit weird. The breakfast is normal but the staff is very friendly and helpful. Value for money

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
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Thank Fabian2625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward S, General Manager at Ibis Jakarta Senen, responded to this reviewResponded 10 January 2014

dear valued guest,

Warms greetings from ibis Jakarta Senen,

Thank you for choosing Ibis Jakarta Senen and it always been our great pleasure to have you as our guest.

On behalf of staff and management Ibis Jakarta Senen, we would like to express our gratitude for taking your time to share your experiences during stay.

Your input and comments are precious for us, and your kind contribution will allow us to keep on upgrading our product and services. Customer’s satisfaction has always been the priority set for us.

Thanking you & we look forward to welcome you back at Ibis Jakarata Senen.

Sincerely,

Edward SETIADY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2013

nice new hotel, located at strategic area at the center of jakarta, easy to be reach, and by the time i came, it was a sudden after several day opening date. complete delicious breakfast, and consistently delight, especially the pastry

  • Stayed: October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Thank Ridwan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward S, General Manager at Ibis Jakarta Senen, responded to this reviewResponded 10 January 2014

Dear valued guest,


Thank you for sharing your feedback with us and fellow Trip Advisor readers.

We are delighted to learn that you have had a wonderful time at ibis Jakarta Senen and that you enjoyed our Breakfast. Your comments are extremely valuable to us and motivate us to continue to improve our services and our guest’s enjoyment.

We look forward to welcome you again at ibis Jakarta Senen in the near future.



Kind regards,


Edward Setiady
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013

Stayed from Dec 12- 15,2013. The online reservation was easy and straight-forward. There were delays with email correspondence on inquiry and request but I did managed to call the hotel directly to put up my request.
Checked in was smooth and fast despite not being able to get our chosen bed type room. *Advice:Staff needs to read the reservation documents in detail to understand guest request and type of rooms.

Rooms: Very nice with simple basic room amenities. Had to request for new towels as we tend to have stain towel after room make-up services. Spacious for Ibis hotel.

Dining: The breakfast was a bit limited but we enjoyed it anyway. Had the dinner buffet on our first night as we were too tired to go out after check-in. The food were nice, not very fantastic but it was definitely worth the money. *Please check on your reservation packages, I was supposed to get a dining voucher for every room but was told by the front desk its was a lucky draw prize advertisement. Hotel staff and supervisor should be knowledgeable of the APAC Accor hotel promotion and privileges. Anyway, I didn't want to make a fuss since its just a voucher.

Going Around: There isn't much places to go around the hotel, except the nearest Mall (Atrium if I'm not wrong. Around 15 mins walk) I've chartered a 10-seater bus from blue bird Taxi service before my departure. I would strong recommend Blue Bird to all tourist. They are efficient, friendly and knowledgeable about places. *URL: http://www.bluebirdgroup.com/
Our "Big Bird" driver, Syaiful, was very friendly and super-nice. We were stranded in the middle of the road at midnight as one of the tyre punctured. Within 45 mins, the replacement van came and Syaiful personally drove us back to the hotel. It was a good travelling experience for all of us even though there were hiccups and traffic jams.

Overall: Ibis Jakarta Senen is very affordable, clean, friendly staff, especially the security guards at the hotel entrance. They were so helpful. Will definitely consider staying here again if I'm back in Jakarta.

  • Stayed: December 2013, travelled with family
    • Value
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Thank Travelling_Jet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward S, General Manager at Ibis Jakarta Senen, responded to this reviewResponded 17 December 2013

Dear valued guest

Warms greetings from ibis Jakarta Senen,

Thank you for choosing Ibis Jakarta Senen and it always been our great pleasure to have you as our guest.

Your input and comments are precious for us, and your kind contribution will allow us to keep on upgrading our product and services. Customer’s satisfaction has always been the priority set for us.

Thanking you & we look forward to welcome you back at Ibis Jakarata Senen.


Sincerely,


Edward SETIADY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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