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“Amazing stayed”

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Pullman Jakarta Indonesia
Ranked #18 of 456 Hotels in Jakarta
Certificate of Excellence
Semarang, Jawa Tengah, Indonesia
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
“Amazing stayed”
4 of 5 bubbles Reviewed 27 August 2013

i stayed for one night in this hotel. really great location on the center of jakarta city, i can see the fountain on Bundaran HI with her famous welcome statue. the room was quite good with lovely amenities and bathub. sportcenter was awesome, swimming pool is good one. very helpful staff, i order for french toast while i'm swimming in the morning but they give me not just toast but another dish who can make me stand until afternoon. but the bad thing was they still build new construction near swimming pool who ruin my relaxation on there. over all, i love this hotel.

Room Tip: just ask for reception for room who head out to the street, then you can find good view near this ho...
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lashuardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, 6 September 2013
Dear Lashuardi,

Thank you for sharing on your stay with us. We are very pleased to read that you had a pleasant stay at our hotel and we appreciate deeply your appreciation of our staff’s service as well as our room amenities and facilities. We do apologize sincerely for the inconvenience caused by the renovation. We hope that you will choose us again upon your next visit to Jakarta,

Kind regards,

Philippe Le Bourhis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,418 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Los Angeles, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 August 2013

We needed to stay in area where we can easily meet people for lunch and dinner. Knowing Jakarta traffic we had to pick area that is easy for everyone concerned. Pullman is the perfect hotel for us and price is very reasonable compare to Hyatt and Kempenski. It is across from Plaza Indonesia so we met friends in the plaza, once for lunch and twice for dinner. We did not book standard room, but the next bigger one. When we arrived they told us they will upgrade us. the room has a separate seating area. We love our room, everything is new and very clean. Breakfast is delicious, lots a variety. Staff are friendly and very helpful. Next time we visit Indonesia we will stay in this hotel again.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank lnyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, 10 September 2013
Dear Inyl,

It is a real pleasure to read your review on our hotel, thank you for taking the time to write it. We are very pleased to see that your experience with us exceeded your expectations. Thank you as well for your compliments on our breakfast, our room and our team’s welcome and service. We are looking forward to your next visit to Jakarta and welcoming you again soon,

Kind regards,

Philippe Le Bourhis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Warszawa, Poland
Level Contributor
155 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 21 August 2013

Very nice staff, they spoke great English, knew the city and were very helpful. They recognised my Gold status and offered me all the privileges included. My room was nice and clean. Fast internet in the lobby, including free access to computers. Great hotel!

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gringo30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, 10 September 2013
Dear gringo30,

Thank you for your positive feedback on our hotel. We are pleased to read that your experience met your expectation and will pass on your compliments to our team. We hope to have the pleasure of welcoming you again soon,

Kind regards

Philippe Le Bourhis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
1 review
4 of 5 bubbles Reviewed 20 August 2013

I really love the room and the food. My family really enjoying stayed at the hotel. Especially My kids, they really love to swim at your pool because the pool is very nice and has a good view. Overall your hotel and the service are very good but when i came in i confused where is the lobby and i have to call someone to ask where is the lobby. Maybe you should put the direction in the front door to guide customer to going up to the lobby. See you in my next trip and holiday.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank pingping20222003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, 10 September 2013
Dear pinping20222003,

What a pleasure to read your review of our hotel. We are delighted to see that you and your family had a wonderful experience. Thank you for your appreciation of our service as well. We are pleased to inform you that the lobby renovation will soon be completed, which will simplify the orientation in the hotel.

Kind regards,

Philippe Le Bourhis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City
Level Contributor
63 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 19 August 2013

This hotel has a great location... renovations really do not disturb ... good hotel over all. rooms as many people talk about.. yes,, they are a Little small.. but they are very nice and clean
Staff very friendly, you feel very safety, nice pool.. and breakfast buffet with good selection. I think this is a very good hotel for both, buisness and leasure.. I recommend it for everyone.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank willmexicocity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, 10 September 2013
Dear willmexicocity,

Thank you for sharing with us on your experience at Pullman Jakarta Indonesia. We are pleased to read that we have met your expectations in terms of our team’s welcome and service as well as our facilities and breakfast buffet. We are also very happy to read that you have not been disturbed by our ongoing renovations as it is a daily concern of ours to ensure that we do not cause any inconvenience to our guests. We hope to have the pleasure of welcoming you again soon and show you the result of our efforts to create a beautiful, modern and unique hotel,

Kind regards,

Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 16 August 2013

This hotel located in the center of business in jakarta. Compare to other hotel in this area, pullman has the best value.
Across the road there are great shopping mall
Very nice and helpful staff.
The food was ok, not very different than other 5stars hotel.

Room Tip: Try to reserve room that has the city view,
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank putti_poetzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulan B, Quality and Attitude Manager at Pullman Jakarta Indonesia, responded to this review, 20 August 2013
Dear putti_poetzie,

Thank you for taking the time to share with us on your experience at Pullman Jakarta Indonesia. We are delighted to read that our service and facilities met your expectations. We would like to let you know that we will soon open a brand new all day dining restaurant which will have an amazing selection of dishes from around the world with 4 sections dedicated to Chinese, Japanese, Indonesian and Western cuisines. We hope to have the pleasure of welcoming you again soon and that you will have the chance to try our new restaurant,

Kind regards,

Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Jakarta Indonesia

Property: Pullman Jakarta Indonesia
Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta > Menteng
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 456 Hotels in Jakarta
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Official Description (provided by the hotel):
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 
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