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Reviews (88)
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Reviewed 16 May 2014 via mobile

Best western never failed to served the guess..
The location strategic with the town.. The room so comfy but the interior makes the room looking so small, water heater in the bathroom work well.. The breakfast was good and the staff very helpful enough..

Stayed: February 2014
Thank Syarifah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

Very friendly front of house staff.
Currently has a building site next door, and they work all hours, so it can be a little noisy.
Rooms spotlessly clean however feel small and cramped with a superking sized bed taking up almost all the floor space. Bathroom is clean, modern with a wet room type shower. Good range of toiletries provided.
There are a number of good restaurants and coffee shops all within walking distance.
The wifi service is terrible and pretty much un-useable most of the time, and if your here for business (as I was) this is really a show stopper. Luckily most restaurants/coffee shops have free wifi service, so at least you can go out and pick up emails. Skype service via in room wifi is very poor.

Stayed: April 2014, travelled on business
Thank JKWelsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

Checked into this hotel for a 2 night business stay.
Location is in deed very strategic and a stones throw away from JW Marriott and Ambassador Mall.
Rooms are a little on the smaller side but the bed and pillow were the best I have slept on in Jakarta.
Sadly due to space constraints, their 'restaurant' was very very small. You actually bump into the other guests as you are serving yourself. There is also no variety in the buffet breakfast when you consider how much you pay for the rooms.

Many drivers too do not know the location of this hotel and I had to guide the driver.

One good impression was the young reception staff called 'Bella'.
This young lady would go out of her way to help guest .
If I do come back to this hotel it would be because of 'Bella'

  • Stayed: March 2014, travelled on business
    • Value
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Thank chelvijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

Tried their lunch buffet from Livingsocial coupon. The food is so-so but I should compliment the service. During a very busy lunchtime, they quickly put the customers into the available clean seats, take away all dirty glasses and plates, always refill the water. The waiters and waitresses are polite although we are using coupon.

  • Stayed: March 2014, travelled with family
    • Value
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8  Thank marshawardhana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

Wifi is very terrible
no signal at all
they offer wifi modem but i prefer use my phone provider
if u cant provide good wifi better said in front
noisy sound. I can hear sound frm above floor
Cant sleep bcause bed is so itchy
i want to change the room but its late already....

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank List S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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