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Manhattan Hotel
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Reviews (498)
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All reviewskuningan city mallindian foodwalking distancetraffic jambuffet breakfastcity viewrooms are spaciousjakarta trafficmany choicesbig roomstrategic locationaurfloorbusinesstubcasablancasinks
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251 - 256 of 498 reviews
Reviewed 23 February 2013 via mobile

The rooms are large but not very well designed and equipped. Not even to a 4 star mark. Front desk is painfully slow, having someone attend to you may come as a challenge :) BUT the Indian restaurant is AWESOME. Very good variety, service, taste. My only reason for staying there.
Location is good with tow good malls nearby but nothing great because of peak hour traffic it may take you for ever to get in and out of hotel in a taxi.

  • Stayed: January 2013
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Thank Ankurrrrrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2013

In general the hotel was OK. Pluses are that the food buffet in the AM is mostly decent, as is the in house Thai restaurant. The prices are extremely overpriced at the restaurants, however, especially when you could go in to K City and get better food.

The hot water wasn't hot, I must say: on only two of my seven days did I get hot water for my shower and this truly sucked. I can't tell you how inconvenient this is for a 4 star hotel.

Another complaint is that when you use stuff in the mini fridge, they don't restock. So if you had a drink or soda, they can't somehow count them and then encourage you to buy more by refilling. This makes no sense.

Also try asking for an iron --min use is two hours, but what you get looks like an antiquated flat iron from the Monopoly. Guess the guests at the JW Marriott get the Rowentas and Black & Deckers but not here

But probably the worst part is the daffy policy on Internet usage. I still cannot understand why Wifi access can't be free and unfettered. This hotel didnt have Wifi in the room. Can you believe this? I had to use the ethernet cable then with a slip of paper that expires in two hours I had to type in a ten-digit code! If I went downstairs to the lobby, the same thing: open up the browser and type in a whole new code. This is terribly inconvenient.

The plus is that the shopping centers are literally next door, if the K City and Ambassador are your thing. That said there are far better hotels

  • Stayed: January 2013, travelled on business
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Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2013

I picked this hotel as it was highly rated on Agoda.com. I Do NOT agree with those ratings and here's substantive proof (see photos attached). I am now typing this in the hotel room while preparing to check out - thankfully.

Here's why I rate this hotel POOR:
1. Bathroom is not in a state I would expect from a hotel at this price range. Mildew/Stains/Gunk on the shower curtains and tiles and around the sink.

2. Of the 2 bath towels, 1 had the smell of some perfume while the other didn't. My guess is that it was either used and not changed (Ugh!) or otherwise the plain one had been left there that long till it had become unscented (assuming they put some scent on the towels in the 1st place which I would find highly incongruous to the overall state of the hotel).

3. The hot water was just "warm". My guesstimate is 40C. I like 43C but that's me... No, there isn't any "safety catch" thingy to push so that the mixer goes further. It is a basic "tap". I like HOT showers.

4. Water drains from the tub at a rate which I must assume means it is about to choke totally sometime soon. (But I'm checking out! ;-) )

That's the major grumbles. I have a few more which are minor, I'd admit, but compounded with the above makes this a most unpleasant stay.

5. Towels are of the rough texture variety. On the bright side, there's no fluff from them because they aren't fluffy at all!

6. (this might be a MAJOR point for some) In-room coffee is of the non-drinkable variety EVEN IF you're facing a severe caffeine deficiency attack... Also, the electric kettle looks highly suspect. (But I'd give that most electrical kettles in hotels don't look great).

7. Black out curtains do not meet AND they are setup in 4 panels resulting 3 gaps.

8. The bed could be described as a plank of wood with a thin mattress on it. Pillows collapse readily to a height approximating the thickness of a pancake.

9. Furniture is worn.

10. The winebar at the lobby level didn't have any of the whites on the menu save 2.

I would not book this hotel again. There are others far better within this price range.

  • Stayed: February 2013, travelled on business
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2  Thank btptan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2013

Stayed here for 5 nights in Mars and Venus Suites. The room is great, spacious, with separate shower and bathtub. Food is good. Choices are plenty. Near kuningan city mall and ambasador mall plus itc kuningan, if you're into shopping.
Cons : The hotel needs more color / light, the first impression is all gloomy greyish color everywhere. Check in a bit slow as well but still ok.

Room Tip: Not at the top floor, you can hear the loud music from the bar upstair.
  • Stayed: November 2012, travelled solo
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Thank alvin_grp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2013

PLUS: Stayed here for business for about 10 days. Room was spacious and cosy with a nice TV and fresh clean sheets.
They have international TV channels which was great company. Location was also pretty great and didnt get affected much by the recent flood. there is also Kuningan City mall (newly opened) and Lotte supermarket just a stone throw away.
Famous for their indian food, and they serve it during breakfast which was amazing. Gym is decent and well maintained, but lack variety of equipment.

MINUS: Service at the concierge and reception was not up to the standard cos the staff had a sour puss face all the time for some reasons and if u call them for help, it takes about 30 mins for them to pick up your call. and the housekeeping doesnt do a proper job cleaning your room up at all and the bath room is old, curtains and tub are both old although they are reasonably clean.
U may not get a good sleep as the walls are thin for somereasons and u can hear the commotion outside at night and hard to get some peaceful sleep.
not the most suitable hotel for business as the room is dimly lit and makes u sleepy but u wont be able to do any of your work in the room if you need to.

well then again its not too expensive for a "5 STAR" hotel. if pay peanuts, then u ll get monkey.

Room Tip: Standard room is fine. There is an option to choose a female only floor.
  • Stayed: January 2013, travelled on business
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Thank Julianajuicebox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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