I would like to highlight an issue pertaining to my recent stayed & experienced with Manhattan Hotel.
I left a luggage with concierge & informing them that my friend will come over to pick it up later in the eve. When my fried arrived, he presented his ID & a soft copy of receipt from concierge (I took a pic & whatsapp him) but the manager on duty Mr.Priono, who refused to let him collect the luggage even his identity it's confirmed. I had to rush back from my dinner with clients just to settle this simple procedure. This is not the 1st time I left stuff with concierge & front desk, my friend had no problem collecting all this while.
I've been staying in Manhattan of all my business trip in Jakarta & was quite happy with the overall & this hotel it is quite near to my client's office. After the bad experience in this trip,I don't think I will continue staying in this hotel for my next business trip in Jakarta & will not recommend anyone to stay there too.
- Free Wifi
- Free Parking