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“A Business Trip using a Service Apartment”

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The Ritz-Carlton Jakarta, Pacific Place
Ranked #3 of 471 Hotels in Jakarta
Reviewed 1 June 2013

This was a business trip where working meetings were required to be held. The meeting table could accommodate some 6 persons for discussions and use of laptops. The 3 bedrooms in the apartment housed the working group in a home-like ambience. Invited participants joined in the meetings and obviated the need for travel in traffic infested Jakarta.Food though was a limited choice in the hotel. Sufficient alternatives were readily available though in the attached retail mall at Pacific Place. All-in-all, the service apartment was a preferred accommodation for this business trip rather than a hotel room.

  • Stayed: May 2013, travelled on business
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Thank Treborti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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672 - 678 of 890 reviews

Reviewed 26 May 2013

A very nice hotel with great staff and amenities. Staff provides a lot of personal attention and makes sure the service is delivered in best possible professional manner. Impressed by the same after having travelled to so many hotels around the world. Truly World Class.

  • Stayed: May 2013, travelled on business
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1  Thank gomcoite2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

Ideal location for business travellers as the hotel is linked to one of the biggest mall ie Pacific Place. Yes, its value for money especially with 5 food presentations per day. However, the set back is the WIFI. WIFI signal is inconsitent and constantly dropped. Devices must not be removed around the room otherwise the wifi will be disconnected.

QC check/inspection of the rooms need to be improved prior to guest check in especially for guests who are staying for more than a week. As it may create unnecessary in conveniences after check in and unpacking and later on, found several short falls.

Room Tip: Rooms facing the pool with less sunny.
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  • Stayed: April 2013, travelled on business
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1  Thank Jasmine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2013

I stayed here in mid-March for 5 nights. The service was just amazing. The staff knew our names by day 2, presented small gifts at our departure, and their attention to detail was just impossible to beat. The breakfast (light lunch/light dinner) buffet was also great - Indonesian/South East/East Asian/Western options, great granola, fresh juices, fresh fruit, eggs a la carte, and actually I also had hot buffet options (e.g., rice congee). It's not so satisfying for lunch and dinner, but then again, I have never seen an all-inclusive business hotel.. Gym is nice, my room was huge.. nothing else to say, except that I would go back there anytime. Also, it seems like it's newer and smaller than the Ritz Mega Kuningan.

  • Stayed: March 2013, travelled on business
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1  Thank dctravelerandr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

spent 2 nights for business, they have great club lounge at 21 floor, good spread both food and drinks, excellent service throughout. Decent size room, and very comfortable size bathroom. Used the gym once, also kept clean with good equipment. Location is good (centralized), and i understand there is a mall attached to the hotel, which i didn't visit, but should i need to shop, it should come in handy.

  • Stayed: April 2013, travelled on business
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Thank sharewise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2013

Stayed for 2 nights on a business trip, and the hotel was one of the best in Jakarta for that purpose. The location was in the center of business district, at Sudirman area where most of the major office buildings are. It was also easy to travel to various area in Jakarta from this location, although the traffic was very heavy most of the day. The hotel itself has very appropriate meeting rooms and business centers.

Another highlight of the hotel was the high level of privacy. The entry of this hotel was literally tucked away from main road and public area. The lobby was small but offers sense of private and safety. Access to rooms was even more private, only through four elevators operated with room card key. All the rooms were suite levels and have luxury standard of a ritz carlton hotel.
The breakfast was a little short of options, I think. They only serve cold dishes on the buffet, and you have to order from the menu for hot dishes. This may not very convenient if you don't have much time for breakfast.

Aside from business purposes, this hotel also have some leisure attractions nearby. Pacific place mall is located just below the hotel, and it offers range of high class shops, many restaurants and cafes, cinema, and unique children theme park called Kidzania. Other good malls, such as Senayan City and Plaza Senayan are also not far from here. While tourist destination such as National Monument (monas) and old town are reachable with trans jakarta bus or taxi.

  • Stayed: April 2013, travelled on business
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Thank Y_Karfili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2013

Have just left after a week in this hotel. It is a large hotel with a pretty unattractive lobby, but very attentive and pleasant welcoming staff.
Upon checking in on The club lounge floor (21) the service was exemplary.
The staff were consistently courteous, always referred to me by name, which is pretty impressive, and the food and Beveridge was excellent. (maybe don't visit if you are on a diet!) The food was Indonesian, Chinese and western, and all superb.
When I and my colleagues ventured out for dinner (lune- brilliant Italian), one of the staff walked us 15 minutes to the restaurant, so we didn't get lost!
Can't recommend these guys enough. Hats off!

  • Stayed: April 2013, travelled on business
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Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District, Jakarta 12190, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#3 Business Hotel in Jakarta
#3 Spa Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Price Range: £180 - £320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Official Description (provided by the hotel):
Stay in high style in the heart of Jakarta's most sought-after commercial district at The Ritz-Carlton Jakarta, Pacific Place. Our hotel in Jakarta, Indonesia links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment. ... more   less 
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton

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