The hotel is charming and the staff very friendly and helpful. The pool is one of the largest hotel pools in the area. During our stay, another guest had a handphone and iPad stolen from their room. The Western woman was being yelled at by a Western man for being careless with her belongings. We thought at first it was her husband (which would have been bad enough, but their business), turns out it was the owner. Next day, he was next to useless in helping the guest with the police to get a report for her insurance. Without the owner's behavior, I would have rated this at 5
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