We checked in 07.11.2013 disappointed d 4 rooms we have booked since September 2013 was not to our expectation. We were given rooms far away from each other.
D reception staff named Mr. Nana (supervisor) did not want to change our rooms location even though we requested during our 5 days here.He even challenged us to file a complaint with d manager.
Hotel, food look good. We come all d way from Malaysia n such an unfriendly staff we met.
Will not recomend friends here.
- Official Description (provided by the hotel):
- The Jewels of Jambuluwuk are expressed in our 5 star hotel facilities and 5 star services to sparkle in the area that we establish. With the concept of Jewels of Jambuluwuk, we are creating the solid hotels and services serving from our heart and guest satisfaction is our priority. Jambuluwuk Malioboro Boutique Hotel is a unique boutique Hotel, with 144 lavish and spacious rooms offering modern concept mix with traditional touch. The hotel's 5 Star services and facilities is perfectly suit for busy travelers as well as group gathering for extensive conference and meetings. In preserving Environment, the hotel also supports green hotel concept featuring hotel facilities that support recycle and green lifestyle. ... more less
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