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Hotel New Saphir Yogyakarta
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Reviews (220)
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All reviewsswimming poolfamily holidayexcellent breakfastspacious roomlocal cuisinestrategic locationbooked roomsthe check in processmany choicesother hotelsthe hotel staffairportnipponmalioborobathtubinternetlaundry
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59 - 64 of 220 reviews
Reviewed 14 August 2014

we stayed here for three nihgts and it was a very pleasant stay. the location is close to the airport as well as the city centre. the room was comfortable, very clean, with big balcony. there's a nice swimming pool to refresh up after sightseeing and a fast working wi-fi. service is very good and breakfast excellent. The place is worth a visit!

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank 502petles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this reviewResponded 15 November 2014

Dear 502petles,


Warm greetings from New Saphir Hotel Yogyakarta!

Thank you for staying with us during your visit to the Royal City Yogyakarta and taking your time to write this review.

We are really happy that you enjoy our facilities and services. We have shared your positive comments with our team as encouragment for them to always deliver exceptional service for guest experience.

We hope that your experience will ensure you return to stay in New Saphir Hotel Yogyakarta.


Kind regards,
Havez M
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014 via mobile

Hotel is an old hotel although it states in room that its a 4 stars hotel. Hardly. Facilities, lightbswitch, bathrooms and taps are old fashioned. Bed is of old standards and flat but of acceptable comfort. Service is good. breakfast starts at 6am officially but they prepared 70% range for me at 530am upon request as I had to leave for my flight departure.

Stayed: July 2014, travelled on business
1  Thank ah_leng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havez M, Manajer Kantor Depan at Hotel New Saphir Yogyakarta, responded to this reviewResponded 27 August 2014

Dear Mr. Ah Leng,


Warm greetings from New Saphir Hotel Yogyakarta!

Thank you for choosing our hotel amongst the variety of hotels available for your business or pleasure need in Yogyakarta and taking your time to send review on Tripadvisor.com.

It is a great pleasure to serve you on that time. Hope in the next visit you will choose New Saphir and recommending us as the best hotel in Yogyakarta.


Kind regards,
Havez M
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

Nice and hotel and location is just right as it's on the central road of the city. This hotel is only 20 minutes drive off the airport. The building is grandeur and colonial with friendly staff. comfortable rooms. Nice swimming pool and excellent breakfast. Not luxurious hotel but very fine place to stay.

This place indeed value for your money. If I am visiting Jogjakarta again indeed staying here for sure.

  • Stayed: February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Tariq_Hasany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this reviewResponded 19 May 2014

Dear Mr. Thariq,


Greetings from New Saphir Hotel Yogyakarta!

Thank you for choosing New Saphir Hotel as a place to stay during your stay in Yogyakarta and taking the time to send review on Tripadvisor.com.

It is nice to hear that you spent a wonderful stay at our hotel when you were in Yogyakarta, We really appreciate your kind remarks about our hotel and our services.

We hope that you will choose to stay at New Saphir Hotel during your next visit and recommending us as the best hotel in Yogyakarta.


Best regards,
Havez M
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

I found the room very cosy and the bed very comfortable. After a long rail trip to get here, arriving at the Hotel was a welcome relief. One of the people in our group became sick overnight and the staff were fantastic in helping to arrange some medical attention, they were very attentive and helpful and made it easy for all of us. I thought breakfast was plentiful and good quality food. They had live music in the bar, but the price of beer was a bit pricey for Indonesia. All in all an enjoyable stay.

Stayed: April 2014, travelled with friends
1  Thank nerney1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havez M, Manajer Kantor Depan at Hotel New Saphir Yogyakarta, responded to this reviewResponded 23 April 2014

Dear nerney196,


Greeting from New Saphir Hotel Yogyakarta!

Thank you for choosing New Saphir Hotel and taking the time to send your review on Tripadvisor.

It is nice to hear that you spent time when you were in Yogyakarta and we really appreciate your kind remarks about our hotel and services.

We do hope you will choose to stay at New Saphir Hotel during your next visit and recommending us as the best hotel in Yogyakarta.


Kind regards,
Havez M
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

A newly renovated hotel not far from the airport. Nothing much about this hotel, room ok, service is good, staff friendly. Breakfast is fine, not much choice though. Not too far from city so going shopping is not a problem.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank poppyjaneipoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havez M, Manajer Umum at Hotel New Saphir Yogyakarta, responded to this reviewResponded 23 April 2014

Dear Value Guest,

Greeting from New Saphir Hotel Yogyakarta!

Thank you for choosing New Saphir Hotel and taking the time to send your review on Tripadvisor.

It is nice to hear that you spent time when you were in Yogyakarta and we really appreciate your kind remarks about our hotel and services.

We do hope you will choose to stay at New Saphir Hotel during your next visit and recommending us as the best hotel in Yogyakarta.


Kind regards,
Havez M
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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