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“Nice nice nice hotel......”

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Hotel Tentrem Yogyakarta
Ranked #4 of 202 Hotels in Yogyakarta
Certificate of Excellence
Jakarta
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice nice nice hotel......”
Reviewed 10 July 2014

I stayed for couple days for holiday with my big family, what a nice hotel !
you deserve to get 5 stars certificate (even more)....room, restaurant and food are excellent!

I like the front office staff greetings and especially with traditional welcome drinks, the smell of lounge also very traditional but modern.

Will back for sure, with good price!

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Situmeang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 12 July 2014
Dear Situmeang,

Thank you very much for your wonderful review of our Hotel Tentrem Yogyakarta. We were so delighted to know that you enjoyed your experience with us and that we deserve a 5 star sertificate. We have share your generous words to the entire team, it is indeed very motivating. We are looking forward for your return visit, and hope that our Hotel Tentrem, will be your first choice to stay in, whenever you visit Yogyakarta.

Warm regards,

Mey Nurnaningsih
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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937 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 July 2014

Stayed for 3 nights at Premier room. It was a spacious room with complete facility: big LED TV, free wifi, desk clock with ipod docking (but it was broken), and touchless room key with card. Modern touch in bathroom design, with rain shower and separate toilet/shower glass box. Nice couch on the balcony facing pool.
Various choice of food for breakfast, Grand Duck King inside, and a huge in door playground for kids.
Good and responsive services.
Strategic location, closed to Malioboro, and other tourist attractions.

Just some small issues: clogged drain in shower and lost my sleeping pills. Reported it and responded well, but no one touch the pills including the room attendant who claim saw it on my desk but did not touch it. I hope there was no one enter my room and misuse the drugs.
Overall, it's a very good hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ponix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 12 July 2014
Dear Ponix,

Thank you for staying with us and for your wonderful review of our hotel. We are very pleased to read that our facilities and service could meet your expectations. Thank you for your kind words mentioning every detail of your great experience during your stay at Hotel Tentrem Yogyakarta. I have shared this amazing review to the team and it is a great encouragement for us to continue our efforts.
We truly sorry to hear that you had a challenge with the shower drain. We have address the issue and take reasonable action to prevent it from happening again in the future. Furthermore, you can rest assured that we certainly do our utmost concerning your drugs. We believe that neither our staff nor other people misused the drugs.
Thank you for your feedback and appreciation. We really hope to see you soon again and give a possibility to enjoy another stay with us at Hotel Tentrem Yogyakarta.

Warm regards,

Mey Nurnaningsih
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Semarang, Indonesia
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 July 2014

I loved the hotel. My kids loved it too. They swam in the pool and they could play in the kids indoor playground. The standard room was huge, my entire family of 2 adults and 2 kids can fit in. The breakfast was superb, they even provide low fat menu for dieters.
And, the service was unbeatable. My son left his goggle at the pool. The hotel called me after I checked out and mailed the goggle to my home address.

Room Tip: Choose a pool view room.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wiinnnaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 12 July 2014
Dear Wiinnaaaa,

Thank you for taking the time to write a review of your stay with us at Hotel Tentrem Yogyakarta. We are delighted to know that you enjoyed your stay here with your family. Glad to hear that our facilities and service exceed your expectations. Your feedback is very important to us as this continually helps us improve the facilities and services we offer to our guests. Thank you for your kind appreciation and we look forward to welcome you again in our Hotel Tentrem Yogyakarta.

Warm regards,

Mey Nurnaningsih
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South East London
Level Contributor
357 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 4 July 2014

Stayed here for one night and found it to be excellent. It is very similar to many large 5* hotels all over the world. It was clean with all amenities and excellent room service, which was also
incredibly cheap.
Breakfast was buffet style which we found to be unusual during our stay in Indonesia. However it was the best breakfast I ate during my month in Indonesia and it catered for all tastes and nationalities.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 12 July 2014
Dear Stephanie058,

Thank you for sharing your experience during your stay at Hotel Tentrem Yogyakarta. We are truly happy to know that you enjoyed your stay with us. Thank you for your kind words especially for mentioning that we have the best breakfast during your stay in Indonesia. It encourages our team to work even harder and consistently delight our guests. We know you have many choices when it comes to lodging and we hope you will continue to choose Hotel Tentrem Yogyakarta as your place to stay.


Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014

A friend of mine recommended this hotel, as it has positive reviews and apparently it is one of the newest hotel in Jogja. In my opinion, the prices were reasonable, especially for this luxury oriented type of hotel. The first impression that I got from this hotel was good, until I lay down on the bed. I don't know if it is only in my room or not, the sheet was shockingly smell like sweat, fortunately on the next day they changed the sheet. Moreover, the staff in the restaurant wasn't as friendly as those in the lobby, they (staff in the restaurant) didn't even let me know if they about to start to finish the breakfast time, I realized it when I wanted to take the food from the tray , and one of the staff already emptied it. In my opinion, they should have double or even triple checked the cleanliness of the room before letting the guest to enter, and for the staff at the restaurant, please do let the guest know the closing time, and it'd be even better if they kindly offer the guest a favor or anything other than coffee and tea. Despite some of bad experience there, I must say it is one of the greatest hotel in Jogjakarta, and worth to spend the night there.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexander B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 28 June 2014
Dear Alexander B,

Warm greeting from Hotel Tentrem Yogyakarta.

Thank you for taking the time to write a review of your recent stay at our Hotel Tentrem Yogyakarta. We are truly sorry to hear that we have not met your expectations. Please kindly accept our sincere apologies regarding your unfortunate experience with the bed sheet and the poor service you had received on our restaurant. We have addressed the issue and make sure that either you or other guests should have not meet again with any negligence when it comes to cleanliness. In line with that, we have improved our service and tell the entire staff to be more helpful and proactive.
Nevertheless, we are glad that you were satisfied with the other aspects of the hotel. We hope to have the opportunity to host you soon again on your next visit to show you our greater effort and make your stay become more enjoyable than your last one. Very much looking forward to welcoming you again in our Hotel Tentrem Yogyakarta.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vilassar de Dalt, Spain
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 June 2014

One of the best hotels I have been in my life! Great value for the money you pay. The service, impressive, the breakfast and the swimming pool…fantastic! I would recomend this hotel to all person who are looking excellent service, relax in a city where it is difficult to find and comfort! There are many 5 star hotels in Europe that are under the Tentrem standards!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Enlluernar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 25 June 2014
Dear Enlluernar,

Thank you kindly for taking the time to share your experience from your recent stay with us at Hotel Tentrem Yogyakarta. We are delighted to read how much you enjoyed your stay. We are happy to learn that our facilities and service far exceed your expectations. Thank you for your compliments on our hotel and for your recommendations to other travellers. We are pleased to be at your service, and we are very much looking forward to welcoming you again at our Hotel Tentrem Yogyakarta.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 17 June 2014

Stayed at this hotel for 3 nights in early June.

'tentrem' is derived from the Javanese word roughly means peace.
The hotel is very thick with Javanese culture. Dominated by brown and light brown color, with a Javanese decor. You'll see a lot of batik ornaments at this hotel.

The bedroom is very large, marble floored. The beds are very good quality with lots of choice of pillows. There is a long sofa on the side of the window, also with some pillows. Linen is very clean and soft. The bathroom has a modern design. There is a choice between a regular shower or a rain-fall models.

Breakfast is quite varied with more local food. The food is very tasty.

The hotel also has a smoking room, and the smell wafted up the corridor. This room should be placed on a special floor, and do not mix with non-smoking rooms.

Overall, I recommend this hotel.

Room Tip: Higher floor have better view.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Totosp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 20 June 2014
Dear Totosp,

Thank you for sharing your staying experience at Hotel Tentrem Yogyakarta. We are delighted of your nice words regarding our hotel interior and facilities. Thank you for mentioning every detail of our hotel that make you amazed and enjoyed your stay here. Your concern about our smoking and non-smoking room area are appreciated and are most helpful. We will always take greater effort to provide the best hospitality and service for you. We are looking forward to your return visit.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Tentrem Yogyakarta

Property: Hotel Tentrem Yogyakarta
Address: Jl AM Sangaji 72A, Yogyakarta 55233, Indonesia
Region: Indonesia > Java > Yogyakarta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 202 Hotels in Yogyakarta
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel Tentrem Yogyakarta 5*
Number of rooms: 274
Official Description (provided by the hotel):
Hotel Tentrem Yogyakarta is strategically located in the heart of the city, a minute stroll from the vibrant well-known district of Malioboro. 20-25 Minute drive will take you to Adi Sutjipto International Airport and the Tugu Train Station is a short drive away. This area is also famous for its wide array of dining and entertainments options with the downtown just around the corner. ... more   less 
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