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“Grand and luxurious”

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Hotel Tentrem Yogyakarta
Ranked #4 of 200 Hotels in Yogyakarta
Certificate of Excellence
London
Level Contributor
58 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Grand and luxurious”
Reviewed 27 August 2014

No expense has been saved to make this hotel a luxurious property. Everything in it is quality: the furnishings, embroidered bedding, the towels...it is tasteful and top quality. The service is exceptional, with someone to hand willing to help all the time.
The only reason I am not giving it five stars has to do with the drainage in the bathrooms ( the smell in the bathroom every time after we had a shower was terrible) and the lack of insulation from the street. Even though we were staying on the 7th floor, our room was facing the street, and we were woken up every day at 4.30am by the morning prayer and the noise from the street. Another layer of window insulation would solve this.
We used their spa a few times but this has been reviewed separately.
I would definitely recommend this place.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Quijanotango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 6 September 2014
Dear Quijanotango,


Thank your for spending the time to review and recommend our hotel. It’s great and heartwarming to hear that you enjoyed the concept of our property as well as the service from our staff. We will always take greater effort to provide the best hospitality and service for you.
We really apologize regarding your experience with the bathroom and the noise from the street. Thank you for your kind suggestion. We have taken this up with respective departments and taken appropriate actions to ensure our guests’ comfort. We are looking forward to welcoming you back again.


Warm regards,


Mey Nurnaningsih
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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930 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 24 August 2014

We stayed here for a few days for a seminar and found it to be quite luxurious facilities, large rooms, courteous staff and surprisingly affordable. The breakfast spread was extensive and of high quality. I know this is a relatively new hotel so would be interested to know whether they can keep their quality up in the longer run. Would definitely stay here again.

Room Tip: Higher floor rooms facing the street would have better view.
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  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Muhamadian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 29 August 2014
Dear Muhamadian R,

Thank you for staying with us and for sharing your experience here for others to read. We are happy to hear that you enjoyed our luxurious facilities, large rooms, and also our breakfast. We will always take greater effort to keep and improve our quality in order to provide a memorable stay for our guests. We do hope to have the chance to host you soon again.

Warm regards,

Mey Nurnaningsih
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Jakarta Raya, Indonesia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2014

Hotel Tentrem location is easy to find, even for a first time traveler to Yogyakarta. Hotel facilities are great. They provide swimming pool for adult and kid, a very spacey children playground, a clean and modern gym center, and also well known restaurant for Indonesian (Grand Duck King). We stayed in deluxe room, which is the lowest standard room they have, but surprisingly the room is very spacious. They also put a large long and comfort sofa near the glasses door to balcony. A large smart TV is available. No bath tub, shower only. They also provide valet service without extra charge. Breakfast menus are varies. Hotel staffs are helpful.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Rini W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 20 August 2014
Dear Rini W,

Thank you for sharing your staying experience at Hotel Tentrem Yogyakarta. We are delighted of your nice words regarding our services and facilities. Thank you for mentioning every detail of our hotel that make you amazed and enjoyed your stay here. We will always take greater effort to provide the best hospitality and service for you. We are looking forward to your return visit.

Warm regards,

Mey Nurnaningsih
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ponorogo, Jawa Timur, Indonesia
Level Contributor
59 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 12 August 2014 via mobile

near from city..luxury facility..free valet parking...spacious room..excelent staff..enjoyable stay in tentrem..the hotel with javanese attitude..warm...worth for money to stay in this hotel..just arround 100 USD..not too expensive..

Stayed August 2014, travelled with family
Helpful?
Thank deltaraharja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 14 August 2014
Dear Deltaraharja,

Thank you for choosing Hotel Tentrem Yogyakarta as your place to stay. We are delighted to know that you enjoyed your stay with us. We are also glad to hear that everything we provide here could meet your expectations. We will always take greater effort to provide the best hospitality and service for you. We are looking forward to your return visit.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2014

This hotel was made from classic-modern-javanese style. It is simply quite but very luxurious especially when we entered the room, the ammenities smells like javanese traditional drink but i really like it, it's so different. It's located in the north of Tugu Yogya but we would not feel any crowd when we were into the hotel. It is a big, luxurious and comfort hotel. i wish someday i will be back to stay at this hotel

Room Tip: I stayed at deluxe room and it was the best room i have ever stayed. I don't ever think how the...
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  • Stayed September 2013, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Arie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 9 August 2014
Dear Arie P,

Thank you for your kind words regarding your stay at Hotel Tentrem Yogyakarta. We are delighted to know that you enjoyed your stay with us. In our hotel, the guests are offered to experience the fusion of cultural heritage and modern atmosphere. Thank you for your nice appreciation. I have shared this amazing review to the team and it is a great encouragement for us to continue our efforts. We are looking forward to your return visit.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
192 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 5 August 2014 via mobile

Dear Mey, what a wonderful job you are doing here. I read visitors' comments and your replies and everything is true, nothing but the truth. I am staying here and I am enjoying this wonderful place, staff people are so nice and gentle, food is very good. We just need a little bit of improvement about Italian espresso. Everything is perfect. Thank you

Stayed August 2014
Helpful?
Thank Ghorgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 7 August 2014
Dear Ghorgo,

We are pleased to hear that you enjoyed your stay in our hotel and proved the positive comments of our previous visitors.
We are maintaining our high standards and exceptional customer service. Delivering the best service for you is our mission. Therefore, we will also make greater effort to improve the quality of our Italian espresso. We are looking forward to welcome you soon again in Hotel Tentrem.


Warm regards,

Mey Nurnaningsih
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haarlem, The Netherlands
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 August 2014

Very traditionally decorated in combination with modern interior. The staff are friendly, accommodating and personal. Room was large, very clean and fitted for twin plus an extra bed which actually not needed for our 7 y.o. Do not surprise if you get a doorbell around 7-8PM for the second cleaning service each day :)
Breakfast is amazing, enough choices for each day. The western part of breakfast is not so tasty, but HEYY, you are in Indonesia, who needs sausages and bacon when you have so many choices???
Location is a bit outside downtown, which I prefer to avoid traffic jam. Not so many restaurants around the hotel, but there is a small supermarket in front of the hotel. The hotel provides shuttle to Malioboro for free of charge or you can ask the concierge to get you a taxi to Malioboro for approx. IDR 20,000 (€1.40).
There is an indoor playground for children until 12 y.o. complete with small trampoline, activity table and play station.
The only minus point: the outdoor swimming pool is not heated.

Room Tip: If you book more than 1 room with you family, ask the rooms on the same floor. Your room (card) key...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank vn_nl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, 7 August 2014
Dear vn_nl,

Thank you for taking the time to review our property especially regarding our decoration, staffs, and room.
We are so proud of your appreciation of the breakfast in our hotel. You have noted that our “breakfast is amazing” for there are numbers of choices. Providing various types of breakfast menus for our guests is one of our priorities.
It is also a relief that the location of our hotel brings convenience to you.
However, we are truly sorry that the taste of our western food and the swimming pool haven’t been able to meet your expectation. We will continuously strive to make improvement to provide the best staying experience for you in your next stay. Thank you for entrusting us to hold your accommodation. We are looking forward to see you soon again in Hotel Tentrem.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Tentrem Yogyakarta

Property: Hotel Tentrem Yogyakarta
Address: Jl AM Sangaji 72A, Yogyakarta 55233, Indonesia
Region: Indonesia > Java > Yogyakarta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 200 Hotels in Yogyakarta
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel Tentrem Yogyakarta 5*
Number of rooms: 274
Official Description (provided by the hotel):
Hotel Tentrem Yogyakarta is strategically located in the heart of the city, a minute stroll from the vibrant well-known district of Malioboro. 20-25 Minute drive will take you to Adi Sutjipto International Airport and the Tugu Train Station is a short drive away. This area is also famous for its wide array of dining and entertainments options with the downtown just around the corner. ... more   less 
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