We choose this hotel as we were looking for a nice location for a romantic birthday getaway.
When you pull up to the hotel it looks like something straight out of a Agatha Christie novel, our room was lovely and the flowers I ordered as a surprise for my Fiancée were beautiful.
The problem was the service, the staff were very friendly but lacked good management.
One of the main issues was the hotel tours we booked, which were pricey compared to other Asian destinations and to our complete surprise did not include the entry fees to the main attractions, which were also quite pricey. The Boroboudor temple was outstanding but more expensive than the stunning Ankor Watt in Cambodia.
Also the driver keeps you out and then they try to charge extra for getting back late.
One evening we were relaxing by the pool and it took 40 minutes to find a member of staff to take our drinks order.
Lovely location but management need to try much harder.
- Official Description (provided by the hotel):
- This legenderay hotel was initially built as private estate in 1918. Through the ensuing decades, the property changed hands a number of times, until a Dutch caretaker turned it into Pensioner Hotel. The Phoenix name was deliberately chosen by the last proprietor who hoped that it would remain intact forever, believing in the ancient myth of The Phoenix, the sacred fire bird symbolizing regeneration throughout eternity.The Phoenix Hotel is elegantly situated in down town Yogyakarta, the cradle of Javanese civilization. The legendary Malioboro Street is just nearby, while the world herigate Borobudur and Prambanan temples are only an hour drive. Yogyakarta's cultural heritage and picturesque settings emit a distinctive charm that seldom fails its visitors.The 144 beautifully appointed rooms are reflecting the ambiance of bygone era wrapped in modern comfort facilities, enabling its occupant to celebrate a glorious past without losing the beauty of contemporary living. ... more less
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- Also Known As:
- Phoenix Hotel Yogyakarta
- Yogyakarta Phoenix Hotel