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Reviews (427)
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All reviewshistoric hotelvisit museumsan older buildinghot water runningnearby mallold agemain touristyawesome locationworth staying herelarge hotelfour starmoney changersswimming pooltransjogja bushotel managementstrategic placea great place to stay
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Reviewed 18 December 2017 via mobile

Old colonial Dutch building, historical site. Hotel and small museum. Very traditional Javanese atmosphere, great room, the bathroom was not that clean, specially on the bath tub. The room was excellent, quite bigger than other similar hotel I had stayed. The buffet breakfast was outstanding, a lot of choices, specially Indonesian traditional breakfast.

Stayed: October 2017, travelled solo
Thank AbdulS966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIMJogja_60, Manajer Umum at Grand Inna Malioboro, responded to this reviewResponded 19 December 2017

Dear Mr. Abdul S

Warmest Greetings from Grand Inna Malioboro,

Thank you for your time to put your comment regarding your recent stay at Grand Inna Malioboro

It is always a pleasure to receive positive feedback even though there are some experiences did not meet with your expectation , we do apologize for those inconvenience , we shared your comments with our team to inspire them to continue improving our service.

We are looking forward to welcome you back in Grand Inna Malioboro.

Warm Regards,

Agus Arif Wibawanto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017 via mobile

It is an old hotel. Period. But because its old hotel, you get typical old hotel kinda room like big superior room , bathroom with bathtub which was quite rare for newer hotel these days. If it's your first time visiting jogja, the best part of this hotel was its location. It's right in malioboro street, jogja main touristy street. Train station was right across the hotel. Breakfast spread was okay, it has quite nice combination of local and international, some tasted great, some okay, few was unpalatable (for me it was the dimsum...ugh).

Stayed: October 2017, travelled with family
Thank Virmala A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIMJogja_60, Manajer Umum at Grand Inna Malioboro, responded to this reviewResponded 19 November 2017

Dear Mr/s. Virmala A

Warmest Greetings from Grand Inna Malioboro,

Thank you for your time to put your comment regarding your recent stay at Grand Inna Malioboro

It is always a pleasure to receive positive feedback even though there are some experiences did not meet with your expectation , we do apologize for those inconvenience , we shared your comments with our team to inspire them to continue improving our service.

We are looking forward to welcome you back in Grand Inna Malioboro.

Warm Regards,

Agus Arif Wibawanto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017

A very large spacious property right on the main Malioboro street in the heart of Yogyakarts, walking distance from the Train station. The vast lobby is impresive, with live traditional music being played by local artists at certain times, and beautifully decorated. The staff were very helpful and courteious and spoke good English. The room was very spacious, and very comfortable. One could say the property has aged but still in very good shape. There is a nice swimming pool with a lovely view. The room overlooking the pool area was lovely. There is a massage / spa area also, right next to the pool, failry reasonably priced and the staff are willing to go the extra mile to be helpful and pleasing. Although for such a large hotel how do they manage with just one massage room is a wonder.

The inclusive breakfast was fantastic and had a very large variety of food, fruits, juices, local dishes, as well as international dishes. The staff were very helpful and courteous.
Overall the hotel was excellent, though a little expensive.

  • Stayed: October 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Anant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIMJogja_60, General Manager at Grand Inna Malioboro, responded to this reviewResponded 23 October 2017

Dear, Mr. Anant S

Warmest Greetings from Grand Inna Malioboro,

Thank you for sharing your good review about your stay with us, it's our pleasure to read your enjoyment in our hotel with all the services provided by our team.

We look forward to have you with us again in the future for your next visit to Grand Inna Malioboro

Warm Regards,

Agus Arif Wibawanto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

A previous 'govt' hotel, Grand Inna maintains its standard of great customer service. Security is good as there is a long walkway from Malioboro street. Banks and money changers are found within the hotel grounds (good for tourist).

Room are slightly old and signal to my TV is bad.

  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Service
Thank Trumpboyer86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIMJogja_60, Manajer Umum at Grand Inna Malioboro, responded to this reviewResponded 19 November 2017

Dear Mr/s. Trumpboyer86

Warmest Greetings from Grand Inna Malioboro,

Thank you for your time to put your comment regarding your recent stay at Grand Inna Malioboro

It is always a pleasure to receive positive feedback even though there are some experiences did not meet with your expectation , we do apologize for those inconvenience , we shared your comments with our team to inspire them to continue improving our service.

We are looking forward to welcome you back in Grand Inna Malioboro.

Warm Regards,

Agus Arif Wibawanto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Location of this hotel is good, as its in the middle of Malioboro the most popular street in Jogja. But its an old hotel . My room also smell not good and its getting worst in the night. After complain , they allow us to use other room. As the road is very busy until mid night, its not quite at all in this hotel so its difficult to have a good sleep

Stayed: September 2017, travelled with family
Thank Ruth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIMJogja_60, Manajer Umum at Grand Inna Malioboro, responded to this reviewResponded 19 November 2017

Dear Mrs. Ruth D

Warmest Greetings from Grand Inna Malioboro,

Thank you for your time to put your comment regarding your recent stay at Grand Inna Malioboro

It is always a pleasure to receive positive feedback even though there are some experiences did not meet with your expectation , we do apologize for those inconvenience , we shared your comments with our team to inspire them to continue improving our service.

We are looking forward to welcome you back in Grand Inna Malioboro.

Warm Regards,

Agus Arif Wibawanto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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