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“Excellent Service in a Great Location”

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Atlantis Dive Resort Puerto Galera
Ranked #1 of 63 Puerto Galera B&B and Inns
Certificate of Excellence
Reviewed 21 August 2014

The excellent service starts at Manila airport where my family was met and transferred via aircon minibus and banka to the resort. Pretty much the entire staff turned out to greet us and settle us in.

The hotel is like a hidden oasis next to the sea front with an excellent and well maintained pool area. The gardener is constantly looking after the grounds and the whole place is meticulously clean and well cared for.

The rooms are very pleasant and comfortable with a minibar, hot water and TV (not that you need it). Again well serviced and no complaints.

I was on a 3 meal a day plan and cannot fault the choice and quality of the offerings. My wife is glutin free and the staff were extremely helpful in ensuring she was well catered for.

The dive operation (I am a PADI instructor) was as professional as I have seen throughout my travels. The facilities for cameras, equipment and training cannot be faulted. The dive guides ensured your equipment was in the right place at the right time and were excellent in their execution of the dives. I don't usually do "critter" diving but even I got enthused by the variety of things at Puerto Galera.

Overall an excellent resort that is well run and made by the professionalism and friendly/helpful nature of the staff. I would strongly recommend this place!

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Andy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisDiveResorts, Public Relations Manager at Atlantis Dive Resort Puerto Galera, responded to this reviewResponded 21 August 2014

“Hidden oasis next to the sea front’ is a lovely way to describe our resort, and we thank you Andy for your wonderful recommendation and excellent review of our resort. “Critter” diving at Puerto Galera does indeed turn many a skeptical diver into an enthusiastic fan as you yourself have now found out! Thank you for bringing your family to spend some time with us, and we look forward to your return…”as a friend”.

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191 - 197 of 329 reviews

Reviewed 17 August 2014

Traveled here with my brother and friend and I enjoyed ever moment we were there!
They weren't divers yet so they got their open water certificate here while I worked towards advanced open water as part of their packages. The instructors were all great and very friendly, and showed us all the ropes for diving there, and showed us all the amazing critters and corals there, as I also got to explore some of the wrecks around. The staff at the resort were also all extremely friendly, catering to our every needs.
If I really had to say something negative would be the slightly unreliable wifi (works most of the time, but was a bit slow), but who needs that during a dive holiday anyway.
This was definitely an extremely enjoyable holiday, and I would recommend the resort to anyone looking for a dive resort which provides the full package, from airport transfer, to PADI certification, and all three meals provided during your stay, here.

  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Calvin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisDiveResorts, Public Relations Manager at Atlantis Dive Resort Puerto Galera, responded to this reviewResponded 18 August 2014

Congrats on your PADI Advanced Open Water Certification KestFury! As a PADI 5 Star Gold Palm Resort we offer the full range of courses – from the beginning diver classes of Discover Scuba and Open Water, all the way up to the Instructor level (IDC).

Thanks for your awesome recommendation of our resort and we’re sorry about the slow wi-fi service you found at times. Internet service in the Philippines is indeed challenging (overall ranked 108th in the world for connection speed), and we continue to strive to increase our broadband connectivity - you might have noticed our two brand new rooftop satellite dishes.
We’re glad this didn’t deter from your extremely enjoyable holiday, and we look forward to your return – maybe for your Master Scuba Diver or Divemaster course ☺

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Reviewed 17 August 2014

I travelled in a group of four, all of us ladies, after a business trip in Manila. We were picked up by a Atlantis staff from our hotel in Manila (2-hr car ride) and transferred to a 1-hr ferry ride by Atlantis staff to the resort. (on our ferry ride back home, we were greeted by a huge school of dolphins! Good to have one person awake during the ferry ride just in case they decide to say hi).

Personally for me, Atlantis has one of the best setup for diving - cubby holes for you to leave your wetsuits/masks/dive com, etc - completely safe to leave them there overnight. Equipment were all setup by the staff before every dive trip.

The area has excellent diving sites and we had a good combination of two dive masters - PJ who has the gift of spotting things and pointing them out to us, and Jeremiah was extremely safety-conscious.

Food was excellent - the staff remember you by your name, and Rudolph (I believe that was his name) remembered I wanted "strong coffee" every morning. Lots of food for you if you go full board - the menu changes every day, and food is top-notch.

Do have a drink at the bar with Ton Ton and hear his stories - he will keep you entertained and he'll also make a good drink for you - the bar is very well-stocked.

Recommend to try the seafood from the small stall next door too, and ribs from the restaurant next door - they're one of the best ribs I've had.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank iteriumviviere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisDiveResorts, Public Relations Manager at Atlantis Dive Resort Puerto Galera, responded to this reviewResponded 18 August 2014

Excellent – We’re so glad that the four of you had such a great time with us. Our crew has just completed updating the dive shop area this past weekend (photos on our FB page) to make it even more organized and efficient for our guests to enjoy the excellent diving sites Puerto Galera offers. Drinks, food, great diving and private transfers – wonderful to hear we had it all covered for you ☺

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Reviewed 12 August 2014

Atlantis resorts does everything right! 3 of my most favorite dives (in my 47 years of diving) are in PG - The Canyons, the Alma Jane & Verdi Is. Critter diving is fantastic everywhere, even right in front of the resort. All the exotic critters you wish to find are here! Diving from the speed boats is so comfortable & fast. Never carry your gear! Food is fabulous!!! I always look forward to every meal & especially love the Mongolian BBQ lunch as you can pick what you want & get back to diving very quickly. Even when you go on the day trip to Verdi Is. the food is memorable.
Service is impeccable!!! Spa is fantastic! Photo room is good. You are in the middle of Sabang in you have forgotten to bring something. Would try some restaurants there, but food is way too good to miss a meal at Atlantis. (I didn't used to care about the food until I got spoiled by Atlantis!!!)

  • Stayed: June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank LynnFunkhouser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisDiveResorts, Public Relations Manager at Atlantis Dive Resort Puerto Galera, responded to this reviewResponded 13 August 2014

And… Great review Lynn !! We genuinely thank you for your fantastic words, as we know you’ve travelled and stayed at many, many places in your diving career. The fact that you continue to return to Atlantis says more than words possibly could.

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Reviewed 10 August 2014

This is our 10th diving trip to the Philippines, and the second time at Puerto Galera.

The Atlantis Resort was truly excellent. Food was the best I have had on a diving vacation. The Resort is maintained to high degree and the staff are very friendly. Out-with the Resort, Puerto Galera offers a plenty of other activities with the opportunity to bar hop in a very laid back atmosphere. There were many families at the resort. The resort is very well run and very well managed.

The Diving was excellent and we completed around 32 dives in 8 days. The Dive instructors were all excellent (thanks Jake/PJ/Thax/Larry/Rusty) and great at finding all kinds of interesting critters. Diving was generally easy and current easily manageable even with a large SLR outfit. Verde Island (40 mins excursion) is a must but be aware that there is more likely-hood of current (but bigger fish) there.

Macro Photographers are well catered to and night dives are exceptional. Highlights include 50+ different types of Nudi/ Blue Ring / 4 different colors of Frog Fish / Hairy Frog Fish / Flamboyant Cuttlefish (3 of in one dive), large sawtooth Shrimp, Wasp Fish, Stargazers, Morays including Zebra and many more critters.

Wide angle is well catered for at Verdi and a few of the other dives. At Sebang Point we saw significant schooling fish including Barracuda. In General PG is abundant with Reef Fish including many types of Butterfly fish, Triggerfish and some more rare flasher Wrasse.

The Atlantis Resort is highly recommended.

Room Tip: Higher floors will have a better view, quieter and more Sun. But there is many more steps to the Div...
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisDiveResorts, Public Relations Manager at Atlantis Dive Resort Puerto Galera, responded to this reviewResponded 12 August 2014

Repeat guests are the best review we could ever ask for – and we’re delighted that you rated us as excellent and 5 Stars ☺. You “arrive as a guest…leave as a friend” and Diane we are looking forward to your next visit (#11 to the Philippines) with us.

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Reviewed 3 August 2014 via mobile

I've been with my family to their other resort in Dumaguete and it was great so decided with a friend to try this one. Great food, Very good professional helpful staff and great dive sites esp for macro. Rooms are better here. I would recommend it for any level diver or underwater photographer.

Stayed: August 2014
Thank Faleh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisDiveResorts, Public Relations Manager at Atlantis Dive Resort Puerto Galera, responded to this reviewResponded 5 August 2014

We greatly appreciate your excellent rating of our resort Faleh. It’s wonderful to hear that you enjoyed great food and great dives with us during your stay. We’re sure you are taking home some wonderful macro photos to remember us by – that is until your next visit ☺.

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Reviewed 5 July 2014

We did not stay here, but dove here many times during our 10 day trip to Puerto Galera. A friend recommended them, and we were so happy to dive with them. Great staff, helpful crew, amazing underwater sights. The dive masters were knowledgable and happy to lead guided tours! We did not stay here, as we had rented an apartment outside of town. Initially, we stopped by Capt Gregg's, but they were more expensive and just not very organized. So happy to find Atlantis. Diving with them saved our entire trip to the Philippines ! We ate at the restaurant several times, as it was convenient between dives. A bit more expensive than others around, but very good and worth it. There are hawkers everywhere... Nothing to do about it, but say "no, thank you" over and over and over. Just keep smiling!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Service
Thank jstarr23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisDiveResorts, Public Relations Manager at Atlantis Dive Resort Puerto Galera, responded to this reviewResponded 6 July 2014

Hi Jstarr and thank you for your excellent review. We are very glad that you joined us based on your friend’s recommendation ☺. Our dive guides do indeed lead every dive, and we strive to maintain a ratio of 6 divers per dive boat with 1 dive guide to show them our amazing sites. As a PADI 5 Star Gold Palm Resort, our dive center is premier in Puerto Galera and we hope on your next visit you will also have the opportunity to stay with us in addition to dining and diving.

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Additional Information about Atlantis Dive Resort Puerto Galera

Address: | Sabang Beach, Puerto Galera, Mindoro 5203, Philippines
Region: Philippines > Mindoro > Oriental Mindoro Province > Puerto Galera
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 63 B&Bs / Inns in Puerto Galera
Price Range: £112 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Atlantis Dive Resort Puerto Galera 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Puerto Galera is well known for its numerous scuba diving spots; the area was designated a Man and Biosphere Reserve of UNESCO in 1973 and has some of the most diverse coral reef diving in Asia located at the very heart of the 'Coral Triangle'. The area also features numerous pocket beaches and stunning tropical scenery. Atlantis Puerto Galera is beautifully built into the hills of Sabang Beach of Puerto Galera and has a great beachfront location; in many travel guidebooks and magazines Atlantis is quoted as one of the most outstanding resorts of the Philippines with its award winning (Flintstones) design. ... more   less 
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Also Known As:
Atlantis Dive Resorts Puerto Galera Hotel Puerto Galera

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