I'm a frequent traveler and by far this has been the worst hotel from amenities to services. My family booked online as we were promised of bigger discounts;however, upon arrival, we realized that walk-ins get 10% discount whereas we don't. As compromise, the supervisor offered us "upgraded" rooms which also turned out to be a hoax since the new rooms he offered were one foot bigger than the original room, without any other amenities. The rooms looked new and comfortable BUT : the comfort room has no exhaust so basically the smell of the C.R. floated across the room, the bed has bed bugs we all went home with rashes all over our bodies, there were no complimentary toiletries, you even have to request for the mere tissue!!! The hotel is overpriced and I suggest you choose better hotels nearby for a much cheaper price than this. We regret having stayed at this hotel, don't be fooled with their "wonderful" advertisements on their website!!
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