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“Major ripoff” 1 of 5 bubbles
Review of White Beach Resort

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White Beach Resort
Ranked #44 of 51 Hotels in Puerto Galera
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Major ripoff”
1 of 5 bubbles Reviewed 23 June 2014

Location-wise, this hotel is a good choice as it is located few steps away from the beach and bars. Other that that, this hotel is a major ripoff.

Wifi is pretty bad against to what the lady at Batangas port told us that it is strong. They claim that they have cable TV but when we checked it only has around 5-6 local channels. Remote control is not working, Air conditioning too noisy, water pressure is not that strong and the cover of the drain at the shower could seriously hurt someone for it is broken.

We paid Php 1500 for a room + breakfast. When we were about to choose the American breakfast option which states "Php 150" on their menu, the lady told us that we can only have the Filipino breakfast which is for "Php 120." The room costs Php 1200 so we paid an extra Php 300 for the meal but they will only let us have the one that costs Php 240. If we did not question them, we probably have had end up getting less than what we have paid for.

Room Tip: Wifi signal is pretty bad. If you need access, choose a room that is the closest to their router but...
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  • Stayed June 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank mrbratpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 reviews from our community

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    46
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
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English first
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 June 2014

Average place. Nothing very awesome. The only good thing is the decent price and that it's a few steps away from the beach. You can walk around the beach late night, have fun at the karaoke and crash at this place since it's so close and walkable. The rooms are clean and very basic. Choose this place if you want to spend ALL your time at the beach. since there's nothing much to do in the hotel except freshen up and sleep :)
Enjoy!

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Manjari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Pinas, Philippines
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

If we really had known better, we probably would have chosen a different hotel, it gave us everything we need in general like beds, bathroom and air conditioning plus the cable TV but I feel like they could have done better, I think the place is falsely advertised, its nothing like the pictures you see which looks spacious and all that jazz the path to the hotel was kind of a wall to wall thing.

Airconditioning was good, we all slept good, but the water in the bathroom was a bit weak and the heater doesnt quite work, It gave us everything we need but comfy wise, I think I would choose a different hotel next time.

If you're really not choosy and you dont complain a lot, this is the place for you. but for other people thats not satisfied with an "okay" review, this would probably be a terrible place to stay for you, plus, the place is always out of ice not to mention it being hot there in the summer. VERY HOT.

I had an okay experience, I'm probably still coming back to Puerto Galera, but probably choose a different hotel next time.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Jeanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
makati city
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

We stayed here last May 2014 during our 4 days trip in Galera. The location is nice, just a few steps away from the beach front. Reservation was made through Agoda. The price is reasonable and the check-in is fast but the room we got was not so good. In fairness, it was clean with 2 beds and has the basic amenities such as aircon, cable tv and hot shower. We were in the ground floor. They also serve food and drinks so you can order from their menu. However, when we got there, the bulb in the cr was busted (they did not even check!), the mirror was soooooo old you cant even see anything. In our 4 days stay, they did not even clean our room, no house keeping. We even have to swipe the floor because some of the sand from the beach stick in our feet and slippers. We experienced brown out several times and there was no alternative power supply or generator. There was also 2 days without cable. They said the cable repairman was not able to finish the repairs. Good thing there was nightlife in the beach front so we didnt get bored. Overall, for me it is average and only because they have nice location. It compensate for their shortcomings in terms of services.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank jhona u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 26 May 2014

We booked for 3 days & 2 nights for this hotel. Based from the e-mail instructions provided to us, we should text "Inday" upon boarding the boat in Batangas Pier. We arrived at Puerto Galera with no reply from "Inday", she didn't even bother to acknowledge our text message, not even a blank message from her. Hmm, not a good impression. We arrived at the hotel. Since we have friends that will arrive the next day, we asked if we could have additional mattress for 3 persons, guess what the receptionist told us, we can't since the aircon is not enough for more than persons. Staff never smiled at us, they even look irritated whenever we order something from their restaurant. No service water (maybe because they are selling mineral water), only 1 electric outlet, window locks are broken, no one cleaned nor offered to clean our room, our towels were not replaced for a 3-day stay, hot&cold shower didn't worked, no wifi. The only positive thing in this hotel is their location since it's almost beach front.

Would definitely look for another place to stay whenever I'm in Puerto Galera.

  • Stayed May 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank acvgarcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Puerto Galera hotels

Makati, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 21 May 2014

we booked the reservation online and was able to get a Family Room that accommodates maximum of 5 adults, for only 2,500..(hooray!) we thought we got a pretty good deal.
we were able to check in early and we were so happy to have the hotel in an excellent location since its a few steps away from the beach, bars, souvenir shops, restaurants and the port..
but the disaster started after we took refreshing dips on the beach and we're ready to get out of our salty swimsuits and get a late lunch when the water on the bathroom stopped working and when it does after 30mins, it spit out dirty water and strings of green moss.. we waited for the water to clear for another 30mins but when it didn't we decided to look for the Mngr to complain. but there's nobody on the Front Desk as well as on the Restaurant. When a cleaning lady finally showed up, we're sticky, salty, starving and pissed. So the lady leads us to a smaller room with what i assessed can accommodate only 4 adults, so we accepted the room as long as it has a working bathroom even though we had to move the beds altogether so that we can fit 3 people on 2 single beds. The constant power black out is understandable, but the air conditioner looked like its ready for retirement and the television doesn't have channel signal.
so we went downstairs to have our late lunch on the hotel's restaurant, and the food is pretty expensive, even though the service is horrible and there are flies all over the place, and they charge 20% on top of your bill if you're going to use your credit card for the meal.

the view and the water as well as the activities are wonderful (quite expensive--the boat to the snorkeling area as well as the underwater cave trip costs 700/per person)..

i'm planning to spend my next visit with my family next year, but we'll sure look for a better accommodation.

Room Tip: check the bathroom first,
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  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank BookishJenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 19 May 2014

I can not image this resoft had bring us in the unhappy trip.
The room was small, stinky and the toilet was not working and there is no wi-fi connections. that is totally different with the showing pictures in the website. they was charge us 1500 per night.

The most terrible is the services and attitude really really bad.
we suppose stay there for 2 night, since the services and attitude is bad, the next day we tell them we were going to move out. they did not let us to trasfer to other.
stay or not is our choice, why they did not return to us.

what i can say, friends dont go there, in the beach has alot resort.

Room Tip: make a smart choice, enjoy a happy trip, not to be in White Beach Resort, Bar and Restaurant
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  • Stayed April 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank HenryShum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Beach Resort

Property: White Beach Resort
Address: | White Beach, Barangay San Isidro, Puerto Galera, Mindoro 5203, Philippines
Region: Philippines > Mindoro > Oriental Mindoro Province > Puerto Galera
Amenities:
Beach Free Parking Restaurant Airport Transportation
Hotel Style:
#19 Top resorts Hotel in Puerto Galera
#23 On the Beach Hotel in Puerto Galera
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — White Beach Resort 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
In the tropical paradise that is Puerto Galera lies White Beach Resort, Bar and Restaurant – a modest beachfront retreat that is big in comfort, but easy on the pocket. Why look for frills when the necessities are already at hand? This Puerto Galera accommodation comes with air-conditioning, a toilet and shower, and dining area. In the morning, see the sunshine spill from the skylight through your room's balcony. ... more   less 
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Also Known As:
White Beach Resort, Bar And Restaurant Hotel Puerto Galera

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