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“Great Views and Friendly Staff”

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Steps Garden Resort
Ranked #12 of 52 Hotels in Puerto Galera
Certificate of Excellence
Fareham, United Kingdom
Level 6 Contributor
257 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Great Views and Friendly Staff”
Reviewed 12 November 2012 via mobile

Really helpful staff in a hotel with great views of the bay.
Bit of a trek up the steps but I guess the clue is in the name! The hotel has a smallish but very pleasant pool with a bar. The food is good and served well.
The best recommendation is that I hope to return here next year.

Stayed November 2012, travelled solo
Helpful?
Thank Bill_Fareham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Swedish first
  • Any
English first
Singapore
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 October 2012

After some research we decided for the Steps & Garden and we enjoyed every minute there. We even extended our stay by 4 days and skipped a planned Boracay trip.
We booked 2 new suites on the top floor with fantastic view. Many steps but it was worth it. The rooms are very spacious and so was the bathroom, very clean, a huge balcony with nice furniture overlooking the resort and the sea. The cottages looked older but cannot comment on them.
All the staff is very very friendly and always have a smile. Lhiza, the resort manager, was always very responsive and helpful with any request we had.
We arranged diving with South Sea Divers right next to the S&G and this was also a very good choice. Nice and friendly people there and it's not too big.
Definitely will go back there.

Room Tip: Rooms up-hill have best views.
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank CarstenSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 October 2012 via mobile

Steps has built an extension going even further up the hill.
Although I didn't stay in the new part.
I did look at the rooms, and I was impressed. Very modem and functional.
I stayed in one of the older cottages which have all had new bathrooms installed to nice standard.
A lovely place to stay,
I tried another couple of cheaper places further along sabang beach for my first week.
But found myself longing to be back at Steps, so bit the bullet with the 300php price difference. ( what was I thinking )
And went back for my fifth stay.
Just love the place.
Only drawback with the whole of Sabang is Internet connection it's never been up to much, wifi or fixed line, despite the huge comunication tower that looms over the town.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank petethepipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 October 2012

In late September 2012, I stayed here for 2 nights and my experience was delightful. For an air-conditioned, clean, simple room with an amazing view the price was P1500. Skip all the dive resorts (even if you are a diver as I am) and relax with a view in Sabang. They also have decent wi-fi and a great pool/lounge area.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kyle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 6 Contributor
244 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
Reviewed 1 October 2012 via mobile

Basically the resort has reasonable provisions in terms of stay - but for the restaurant they have a tendency to serve Caucasian diners first. My dining experiences there have been bad - always having to wait at least 40-60 mins which was totally unpleasant because they serve Caucasian guests first prior to us. I think this sort of distasted the overall experience at Step Gardens. The management really need to tell their waiting staff to be more consistent in priority to serve meals and not everyone had an hour to wait because of their unjust Prioritization. Prices are Fair and not the cheapest and palate wise you have better competitors around in Sabang to give them a go for their money,

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kochi (Cochin), India
Level 5 Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 September 2012

The views of the ocean from the hotel rooms are great indeed.Although we were a bit tired up climbing all the way up for check-in,it was compensated with a marvelous view of the ocean from the room.The service there is great.Another noticeable add on is the pool,which is being maintained in a good manner with a bar.The break fast though included in the room package,came up really well.The HK section is also maintaining its standards.The only difficulty we have experienced is the up climb to reach room every time while we return.Any how,this hotel is really great value for money!!

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krishnakumar_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth UK
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 September 2012

Fantastic break with the staff becoming friends within hours of arrival, nothing too much trouble, overseen by the benevolent eye of the Front Desk Manager Lhiza. Very efficient and clean comfortable accommodation. Fantastic dining at Steps, Pool Bar, Le Dan and Tamarind all with discount for guests. Exclusive pool area very nice and well equipped, private and secluded yet close to all amenities, food can be sent in from any of the Steps restaurants to compliment the well stocked adjacent bar. Can reccommend this resort for singles, families and very child friendly, the staff love kids as they. Left very relaxed and destressed and will defintely be going back.

Room Tip: Ask for Lhiza to advise you on your requirements and availability, Rooms range from ultra modern Sui...
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HaitchJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Steps Garden Resort

Property: Steps Garden Resort
Address: Sabang Beach, Puerto Galera, Mindoro 5203, Philippines
Region: Philippines > Mindoro > Oriental Mindoro Province > Puerto Galera
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #12 of 52 Hotels in Puerto Galera
Price Range (Based on Average Rates): £
Number of rooms: 22
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