first of all, the place is too far from anything, not the beach, diving areas, places to eat, etc; you would to ride a tricycle each time. You would think, why go out if you could order a meal from the hotel? I would say, don't even think about it. The food is too expensive for simple meals. We were served with breakfast that wasn't satisfying. The coffee is not even free. The thing was, we asked one of their servers if the coffee was included in the breakfast meal, he said yes. But then, when we are about to check out, the front desk manager was asking for a payment. It was Php40 for a single packet of coffee and creamer. They didn't even prepared the coffee, you would need to make 1 for yourself. Also, when we got there, the front desk manager was telling us about the boat package, she was implying that we could save money by availing their package so, we said yes to her. But when we got to white beach, we found out that we could get the boat package cheaper there. So then, we called the front desk lady to cancel our arrangement. She said that we can't cancel because we are already registered (which is false) and if we cancel, they wouldn't allow us to avail the late check out and free shuttle going back to port. These services were not related to the boat package that we talked about but then the manager was trying to blackmail us with it. I know that these services are not entitled always to guests and it's as per hotel discretion but it is very unprofessional of her to do what she did. Yes, the view from the room was good (there are a lot of hotels with the same view anyway) and it was quiet there but the hotel facilities are crappy. The main light in our room was broken, they just gave an emergency light. The bathroom door was broken, the water heater in the shower was broken. They didn't gave us fresh supplies of toiletries; there wasn't even a trash can inside. I could go all day about this hotel but in short, I WOULD NOT RECOMMEND THIS HOTEL. They ruined our trip!?!
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