We have the most memorable weekend getaway (Aug. 25-27).
We have booked in advanced. I called up Tribal Hills to make sure that we are getting a legit deal. After making sure, we bought the coupon and reserved our dates.
3-days/2-nights in Puerto Galera at the heavenly Tribal Hills Resort
Enjoy the famous white beach and relaxing music and entertainment
Situated on a hilltop 60m above sea level with breathtaking panoramic views on Mt. Malasimbo and the surrounding peaks
Spacious air-conditioned rooms with big, comfortable beds
Free WiFi internet within the resort
Daily luxury breakfast
Inclusive of 10% discount on food, local beers and spirits at Treetops Restaurant
Use of swimming pool included
Includes guided trek to Aninuan Falls
Roundtrip transfers from the pier
Upon arrival at Puerto Galera muelle, we expect a Tribal Hills resort shuttle service to be there to fetch us. However, we were told that they will get us from White Beach.
We saw the road up the resort and it was very steep. Steeper than the grotto in Baguio. Some of us were riding at the back of the pick up and there was nothing to hold on at the back of the pick up if not for the spaces between the back of the seat.
At the front desk, the house rules were explained rather hurriedly and impatiently by the receptionist. She repeated at least 3x that we should have our lunch at their restaurant. Php 240 for an order of adobo. Less 10%? I would rather eat out.
Now, the check in time is 2pm. We got there earlier and they did not prepare the room ahead of time. One guest was irritated already and the receptionist was answering her back, also raising her voice at the guest. Seriously?!
Remember how the check in time was 2pm? Shuttle service to the beach was 1:50 and we can only avail it after we checked in. I don't see the logic. However, there's a consolation. They will bring you downhill for free and the rest is up to you. Php20/pax for a tricycle going to the beach. You really have to ride. And it is indicated in their website that:
It sits on a hilltop 60m above sea level but still only a few minutes walk to the beach.
I would say that the rooms are okay. The bathroom has only one drain - in the shower area. Then we were told not to wet the other area since there's no drain. However, it is impossible because the partition is small and there is no shower curtain. One guest complained about it and she was told by one of the owners that perhaps she doesn't know how to use the shower. Neat, eh?
Luxury breakfast - I doubt I'd describe it as such. It's a simple breakfast.
Free wifi if it reaches your room.
Everything was great during the second night because of the performers at Hiyas Bar. It covered up our irritation from the previous day.
The day before we're about to check out. we asked the owner for clarification if we are still going to get a free ride to the muelle (free bec we've already paid) and he said yes. On the day that we are about to leave, we are in for another surprise. There's no free ride bec according to the driver, they don't bring guests to the muelle. Then when we arrived at the muelle, we saw other guests from the same resort getting a free ride.
To summarize, we appreciate the rooms, the pool, the jacuzzi use, and the free breakfast. However, the service we got was very lousy. Their website can also be misleading.
No more repeat for us at Tribal Hills.
- Official Description (provided by the hotel):
- Sitting on a hillside overlooking the sea and with breathtaking views of Mt. Malasimbo and the surrounding peaks, Tribal Hills offers the best of all worlds. Close to Aninuan and Talipanan beaches, breathtaking mountain and sea views and a short distance from the nightlife at White Beach. With our own beautiful swimming pool, excellent food and free shuttle to local attractions we are a family friendly resort. Come visit us at Tribal Hills! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Traveltool, S.L.U., Agoda, Evoline ltd and HotelQuickly so you can book your Tribal Hills Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Tribal Hills Mountain Hotel Puerto Galera