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Utopia Resort & Spa
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Reviews (59)
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All reviewsweekend escaperoom upgradewhite beachkelvinsampaguitaphilippinesresortaccommodationprivacyvillagalera
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41 - 46 of 59 reviews
Reviewed 13 July 2013

Great place to stay, fantastic rooms, well fitted out and very spacious.

Good facilities and staff very willing to help, free shuttle bus to get you around whenever you want, so quiet location doesn't mean you have to miss out on the busier areas.

Great massage too

  • Stayed: February 2013, travelled as a couple
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1  Thank medmonds69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013 via mobile

I was married at this hotel on Sat 18th May 2013. Our experience from start to finish was AAA+. Staff were friendly & accommodating, nothing was too much trouble for them. The owner Kelvin, his wife, Bellen & Tina coordinated everything like a fine swiss clock!

The food, entertainment, hospitality- whole experience is one we will never forget- what an amazing experience from start to finish-
fantastic..

The views from Utopia are stunning, across 2 bays either side of the elevated gardens.. All our guests shared our experience which ultimately was made extra special by the team effort of everyone at Utopia Resort & Spa.

I will be going back to stay at Utopia Resort & Spa and thoroughly recommend you try this jewel in the crown if you are considering Puerto Galera- you will be pleased you did!!!

  • Stayed: May 2013
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3  Thank MarriedinPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2013

This resort has a nice view of the bay. Peaceful and away from the red light district. The employees are very accommodating. Food is okay in general...we had fun with their free happy hour 5-6pm. Rooms are big and clean enough.

  • Stayed: December 2012, travelled with family
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Thank raquelbrouwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2013

Booked this place because it was described as quiet and away from the hustle and bustle of Sabang and White Beach. Turns out there was a techno party nearby that kept us awake until 2 o'clock at night. Bed at our Lily Villa was creaking everytime we turned. And a road runs straight beneath the windows creating noise from early morning. Pool didn't seem well maintained and was unserviced.

After two days we had enough and went to check out (we had booked 5 nights). As the resort claims to have 5 star service we did not think there would be a problem. But the ass. manager told us that the owner wanted us to pay for the full stay claiming that they had rejected other guests wanting to stay these days. As the resort was almost deserted and we seemed like the only guests there we found it hard to believe. Also they had not informed us about a 21 day cancellation policy. After a long discussion during which the owner Bruce Kelvin has fled to his upstairs office leaving the ass. manager on her own, they finally let us go after having offered to pay for 1,5 day more than our actual stay. We found this a very unprofessional and odd behaviour from the owner.

It is true that it is far away from White Beach and Sabang, and there is no beach nearby so you have to pay for the hotel's shuttle to drive you 400 pesos each time (12 dollars). So if you have gone to Mindoro for the beautiful beaches this is NOT the place to go. The view over the hills and to the sea is beautiful though, the service staff very nice and rooms are clean and well maitained with a nice private terrace.

Food and restaurant is advertised as "the best on the island". Even though the Phillipines might not be the food mecca of Asia, the food was plain and bland seeming to stem from a micro owen and from our experience NOT the best. Advertisement brags about french inspired cuisine, but when we asked for a bottle of red wine they told us the only had wine by the glass. Not very cuisine-ish and the wine tasted like it had been opened for weeks and stored in the fridge.

  • Stayed: March 2013, travelled as a couple
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9  Thank EspressoDane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2013

Utopia has spectacular views across the bay and is great retreat from the hustle and bustle of Sabang & Whitebeach (both are rather dirty and smelly). We felt like we had the resort to ourselves and the staff are very friendly even when they struggled to understand us (English is not their first language). The owner made an effort to meet us and it's clear he is really committed to making his guests welcome and that his establishment maintains a high standard! The Orchid suite has a great design with two levels, amazing views plus a covered private patio.

Stayed: March 2013, travelled with family
1  Thank CS C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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