Booked a room via Agoda for 1 night but on arrival the room had been reserved for the following day - obviously a clerical error. We did luckily get a room and an upgrade but that was just luck - we had to check out the following day as they were fully booked.
The rooms themselves, though small, are clean and well looked after. The view is great, but you pay a price for that having to walk far from the centre of town. The breakfast was excellent - the mango was particularly delicious.
Some of the younger staff really struggle with guests. I don't think their English is up to scratch, which is unfortunate as most of the guests here are Westerners. Can make it a bit more difficult than other places I've stayed in the Philippines. Took a very long time to sort out the confusion over the room - not sure what would have happened had I not had my receipt.
- Also Known As:
- El Nido Viewdeck Hotel Palawan