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“Best food and restaurant”

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Royal Oberoi Resort Hotel
Ranked #32 of 47 Hotels in Puerto Princesa
Shanghai, China
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best food and restaurant”
Reviewed 14 February 2014

very nice place, big swimming pool with a little one for the kids.and specially very very good restaurant. we enjoyed alot the food there. our room was comfortable and clean with hot water and air conditioner. good breakfast. you can have your meal in sweeming pool area or in the restaurant. it is close to fruit and fish market so you can enjoy to take a walk .the only weak point is that it is far from nice see side

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ManiaRonchail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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200 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Swedish first
  • Any
English first
Basel
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 January 2014

I travelled Puerto Princessa with my family and friends and we were really excited about this vacation. On arrival at the hotel our first impression was not that great as the hotel reception area was quite small and very unlike of a "Royal Reception". When we entered our rooms we found rooms were clean however there was no view as window of one of the rooms were opening to the walls of other cottages. This was reported by my friend to front desk and it was well attended, we were shifted to better rooms (Suite Villas) with a nominal charge which made us little happy. Let me start with our experiences on each of the areas of this hotel:
1) Food and Beverage department :
Excellent Service : Will rate 5 star for the courteousness and willingness to serve the customers
Good Food Quality : Will rate 4.5 star as we are Vegetarians and the choices were limited but the Chef and his team tried their very best in providing us the best food we can have during our stay. The supplies in terms of variety of vegetables though need to be provided to F&B team to cater to the needs.
Great Hospitality : We were travelling with very young kids and the Chef and his team made us feel at home by catering to our kids special diet requirements. 5 Stars for that.
2) Facilities :

Pool :This resort has a huge pool (100 m) which looks very beautiful and eye pleasing with clean water. The only catch is that the water levels are quite deep (min 5 feet and max 8 feet) which restricts the usage of the pool to only the efficient swimmers and beginners like me sometime have to struggle (specially when on 3rd day of my stay water level were 3 inches more than my usual expected levels :-) 4 stars for the beautiful pool and pool bar.
The pool chairs were sufficient for us during our stay but would suggest to increase the numbers as if there would have been few guests more there would have been some shortage.

The management can think of adding some more options like snooker table or table tennis which can provide options of in house entertainment during a rainy day.

Spa : Our better halves tried the massage services being offered in the hotel and they seems to be satisfied 4 stars on that.

Quality of the Toilets and Shower near pool area can be improved a little bit.

3)Rooms and Villas : Our first impression of the suite villas was "wow" it was nicely decorated with wooden art effects every where. It was a two floor villa with beautiful wooden bed at the ground floor and the en suite bathroom. The wooden stairs lead us to the first floor which has 2 queen size beds, a TV and mini bar/fridge. Air conditioner was on the first floor and a fan is provided in the ground floor. The phone set was at the first floor which made us do some physical exercise every time it rang when we were at ground floor, thus a cordless or an extension at the ground floor is highly recommended, similarly a loo at the first floor will greatly help to the families with young kids :-).
There was a beautiful balcony with marble table but it faced the front side while the windows faced the pool side, how wonderful it would have been if balconies would have faced the pool side.
4 star for the rooms and Villas and the comfort level.

4) Wifi and Internet : The connectivity was available throughout the resort however signals were little weak, about which Manager Terry assured us that he is working on it.

We will definitely like to make special mention of the Chef and his team including the servers, front desk staff Mike, House keeping and Manager Terry.

Some minor hiccups, structural design and un availability of few things like fitness center or in house entertainment facilities made me give a 4 Star overall rating otherwise from service point of view its a 5 star experience.

Room Tip: If you are a family will advise to take Suite Villas which has beautiful view of swimming pool from...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Vivson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Sobrante, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 January 2014

My wife and I and her two teen-aged nieces took a trip to Palawan at the end of the year and arrived at the Royal Oberoi with no expectations. One of the nieces joined us unexpectedly, so we were now four, and had only booked a room for three. The friendly staff easily accommodated us, with a minimal fee for the extra guest. The room (two rooms, actually), was very pleasant, clean, and spacious, with a few artsy touches, making us all feel right at home. Soon after arriving, I wandered out to the grounds, which were grand,, encompassing a lush tropical garden and a spectacular pool and deck. Alongside the pool, I found a tall smiling Dutch woman, entertaining her daughter in the pool, who I queried about local sights. She told me that she and her family were enjoying the grounds at the hotel so much that they were in no hurry to explore. In the next day of being at the Royal Oberoi, dining at their top notch restaurant, relaxing at the pool and enjoying the company of tourists from all over the Pacific, Europe, and the US, I experienced that very feeling conveyed to me by the Dutch visitor.

We very soon got to explore many of the sights in the local area and mix with the locals as well as enjoy their food. But the hotel was such a great restful experience for all of us in the group, that we were sad to leave there after our 3 1/2 day stay. This place really made our first stop in Palawan a great travel experience in itself.

Room Tip: All rooms seemed nicely situated.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
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Helpful?
3 Thank RTK321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QC
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 January 2014

We went to Palawan and stayed at Royal Oberoi over the holidays. The hotel was in the city proper and was not at all near the beach. The good thing about the place was the very accommodating staff. The rooms were very nice and clean. I would also recommend availing the meal packages, you have the option to choose what meal from the menu you want. I wouldn't recommend the spa packages though. They just get a 3rd party masseur and from what we experienced, they were not good. Overall we had a pleasant stay in the hotel.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Carrie_Borromeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coron, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 December 2013

We only had one day/night in PP and were looking for a nice place to relax and recover after an injury. This place was exactly what we were looking for. The staff was really nice, the food was delicious, the room was very clean, huge and really comfortable. Markus the manager was really polite and friendly! You can see he is concerned about the guests and their needs!
regarding the location, this place is tucked away, which made it a relaxed place, but yet only a few minutes to Robinson plaza with tricycle!
Will come back here for sure, and recommend this place to everybody !

big thank to the staff !!

Room Tip: The deluxe rooms are really nice
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank vincentvk83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grays
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 December 2013

Yes, the rooms are clean, have AC, nice pool. But as others have pointed out: the cable TV is mess with most channels also showing the "snow storm". However, the staff were nice, obliging, done their best to help. The German guy who is the Operations Manager was a star. Done everything he could to make guests happy. Let down on the food. Seems the kitchen staff don't know how to prepare food?. In all, a nice place to chill out. But find the nearest taka-away!!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GraysWorld_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 12 December 2013

Only a local would be able to find this place, unsignposted and tucked away about 70 metres from a main road, 6kms outside the CBD of Puerto Princesa. We had a 2 storey family suite with 3 amazingly large, comfortable beds, one of them a 4 poster, and we were amazed by the hospitality of the staff. As soon as we went into the delightfully tropical and well manicured garden to swim in the huge 100 foot long pool, we were all greeted with an ice cold delicious drink and they opened the pool bar for us. After a quiet and relaxing sleep, we had the tasty, free breakfast which they offered and then we walked around the garden, watched the goldfish swimming in a pond under a foot bridge, and took many photos. This hotel was fantastically situated for our needs, namely to settle into a state of tranquillity and relaxation on the night before our 5.5 hour van journey to El Nido. They even let us stay in the air conditioned suite until our van picked us up from just outside our room. As we had been out walking when the van came 15 minutes early in the morning, the friendly young woman at reception kindly repeatedly telephoned to track down the van we had missed, which then picked us up an hour later. I would definitely stay here again were I to stop over in Puerto Princesa again. Thank you to everyone who works here. you are amazing!

Room Tip: All of the rooms are quiet but the 2 storey suites are beautifully appointed.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Marika255093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Oberoi Resort Hotel

Property: Royal Oberoi Resort Hotel
Address: S National Hwy, Esteban Rd, Santa Monica, Puerto Princesa, Palawan Island 5300, Philippines
Region: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 47 Hotels in Puerto Princesa
Price Range (Based on Average Rates): £
Number of rooms: 15
Official Description (provided by the hotel):
Located just 20 minutes drive from the hustle and bustle of Puerto Princesa city centre and airport, the Royal Oberoi Resort Hotel nestles in its beautiful landscaped gardens. Accommodations comprise 5 elegant Suite Villas with canopy style bed. 5 Superior Deluxe rooms and 5 Standard Deluxe rooms. All are equipped with hot and cold showers, cable TV, air conditioning, mini bar, intercom and free WiFi. The resort has the largest swimming pool in Puerto Princesa and the Grand Palm Pavilion Restaurant serves some of the finest food in Palawan. The Resort has a Spa and a fully equipped dive center. ... more   less 
Also Known As:
Royal Oberoi Hotel Puerto Princesa
Oberoi Puerto Princesa
Puerto Princesa Oberoi
Royal Oberoi Resort Hotel Palawan Island/Puerto Princesa

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