I wanted to like this place. For starters, it does have a nice swimming pool and a decent view of the ocean (but you can't walk down to it). Now, the bad -- you're basically in the jungle about 20 minutes from Puerto Princesa. This would be OK if they had a convenience store and a nice restaurant. Unfortunately, they have neither. You can't even buy water, so be sure you stop in town at a drug store before you come out here. As for the restaurant, not only was I the only customer, I was the only person at the hotel and it still took them about an hour to make me a sandwich and fries. Even the Philippines dishes are pretty awful -- no fresh ingredients, everything frozen or from a can.
There's simply no reason to stay here -- you're more like a prisoner than a guest. One night they had a birthday party for some local friends and, guess what? I couldn't even order a meal so I went hungry (didn't feel like the long trip into town).
The staff is friendly enough, but they literally have no idea what it means to run a hotel and/or a business. I asked for wake-up calls for three different mornings (two day-trips, and my last day when I needed to catch my flight). It only worked, kind of, one time -- I was told my cave tour left at 9 am. I got a call at 8:30, but it wasn't for wake-up, it was to tell me the bus was already waiting for me. Idiocy.
They never cleaned my room. They couldn't even be bothered to give me a clean towel. Like I said, you're a hostage when you stay here, not a guest.
Stay somewhere in town where you'll have access to some stores and restaurants and night-life. Stay away from this place.
Also, while I'm not a big TV person myself, the cable here doesn't work. Bring a book or three.
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- Also Known As:
- Hillside Resort Palawan Hotel Puerto Princesa
- Hillside Resort Palawan Palawan Island/Puerto Princesa