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Hotel Centro
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Reviews (539)
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316 - 321 of 539 reviews
Reviewed 22 March 2014

Great place for the money. Staff is great. Pool is great. This place is awesome. The only thing to make this place better would be to have fans in each room. The AC works but a fan would be great. They even traded out our mattress for a softer one. The food is great also. Very very clean and well built hotel and the staff is awesome also.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank CRayner9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentroPPC, Marketing Manager at Hotel Centro, responded to this reviewResponded 26 March 2014

Hello Crayner9,
First of all we would like to thank you for staying with us during your Puerto Princesa vacation. Thank you for considering our place as an “awesome place” and for affirming our commitment to giving quality service by saying that our staffs are great. Regarding the room temperature our staff are continuously maintaining our Air Conditioning units to make sure that such would function optimally and bring the right room temperature accordingly, we however have also taken your suggestion in consideration.
We hope to see and welcome you again at Hotel Centro in your next Puerto Princesa Vacation

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Reviewed 21 March 2014

we were there last march 9-11,,it was good in amenities and lobby,,but the thing that i hate was their shower inside the room,,u can concoct the water depending if it is warm or cold,,but suddenly the water began to change in hot,,it was too unsatisfy,,i have my sunburn in my back and it was pour with the hot water,,

Stayed: March 2014, travelled with friends
Thank Justine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentroPPC, Marketing Manager at Hotel Centro, responded to this reviewResponded 26 March 2014

Hello Justin T,
We would like to first apologize for any pain that you might have experienced as a result of our water heating system. We have directed our hotel maintenance to look into the problem and to make sure this does not happen to any of our guests. Please note that we are doing our best to make our amenities maintain and conform to world class standards. We hope that you will find our showers to your liking in your next stay with us.

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Reviewed 15 March 2014

Spent two nights at Hotel Centro & very pleased with the choice. Excellent service from airport pick-up & check-in on. We arrived early (9 am) & sprung for the early check-in (600 pesos). Very attentive staff helped with restaurant reservations & trike taxis. Booked nighttime fire-fly tour through the hotel (worthwhile if looking for something to do one night) and had the breakfast buffet included as part of our room. Breakfast was good, with omelet station one of the two mornings we dined.

I think we had an upgrade from the standard room, giving us a little bit more space. Overall the facility was nice, we had been staying at a couple of other hotels in the provinces were hot water was deemed an unnecessary luxury, so the showers were a welcome surprise. Pool was large, warm &well-designed(good area to swim laps); hotel also has a small but good exercise room (another thing missing from other hotels).

Recommended restaurant is Badjao - great seafood on the waterfront. Hotel well set up trike taxi for you, 500 pesos for there & back (about a 15 min ride).

Stayed: March 2014, travelled as a couple
Thank wiscomilker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentroPPC, Marketing Communications Officer at Hotel Centro, responded to this reviewResponded 16 March 2014

Hello Wiscomilker!

Thank you for choosing Hotel Centro as your home stay in Puerto Princesa for 2 nights. We are very pleased to know you enjoyed your stay in our hotel. One of our hotel's pride is our Travel Concierge, they arrange dinner reservations and tours for you. Thank you for taking the time to write about us. We shall treasure your good review.

We hope to see you again at Hotel Centro.

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Reviewed 9 March 2014 via mobile

My family and I were planning on staying in Hotel Centro but we changed out minds as we couldn't get a decent reply to our inquiries via email! The hotel's constantly changing shifts of employees makes it difficult to maintain good lines of communication! If you have other options for your stay in Palawan, it's best to explore those instead of this hotel.

Stayed: March 2014, travelled with family
Thank jamesong1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentroPPC, Marketing Communications Officer at Hotel Centro, responded to this reviewResponded 14 March 2014

Hello Mr. Jamesong1969!

Thank you for taking the time to review about us. Our deepest apologies for the hassle we caused you. It is our fault that we were lacking reservations officers these past months. But we are addressing that concern already, we hired great reservations officer to assist you well. You may directly call us with our mobile 0917.599.1912.

We hope to see you when you visit Puerto Princesa again!

Josephine Fabello

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Reviewed 8 March 2014

The hotel interiors are above average since it was just a new hotel during our stay. Services are very good. They are very warm and attentive. The pool is okay since I think you would prefer to stay on the beach in Palawan. Great base hotel going Honday Bay and Underground River Tours. The hotel also organize these tours. Rooms are very nice except those with columns at the middle of the room. So beware of those. I suggest you specify your request not to bunk you on those rooms because its a little disturbing. Breakfast is very good. Diet is a nonsense. Overall it a very good hotel despite its location is a little outside the city center.

  • Stayed: April 2013, travelled on business
    • Value
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Thank Tonyph08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentroPPC, Marketing Communications Officer at Hotel Centro, responded to this reviewResponded 14 March 2014

Hello Panopioa,

Thank you for choosing Hotel Centro as you home stay in Puerto Princesa. Indeed our hotel is just 3 years old, yet we bank on great customer service and satisfaction. One of our best pride is having our own concierge, who can arrange all other things for you, aside from arranging tours for you, they can also arrange a dinner for you at other restaurants in the city.

As for the rooms, we have 6 different room categories that people can choose from. From a standard to a Honeymoon suite. All with buffet breakfast for you and your kids when availing our promo.

Thanks again for taking the time to write about us. We hope to see you again at Hotel Centro.

Jo Fabello
Marcomm

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