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“very dissapointed”
Review of Erus Suites Hotel

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Erus Suites Hotel
Ranked #119 of 152 Hotels in Boracay
Reviewed 17 September 2012

they advertise free wifi,we didnt have internet for 4 days,when i told them this they said some rooms can connect.i did connect to the router but they didnt have internet,after i complained again,they made excuses and then said its their internet provider.Also be aware they dont clean the bed sheets,they just fix the bed.I saw this when the stains on the bed sheets were still on after they had cleaned.They also advertise free breakfast and dinner,but the meals are crap,i almost vomited eating the dinner.very bad hotel

  • Stayed: September 2012, travelled as a couple
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Thank chrisjoan1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 August 2012

Myself and my partner stayed at the Erus hotel for 10 nights. We requested a quiet room as we knew the hotel was situated on the main road which can get a bit noisy. When we arrived at the hotel they said that there was no noise free rooms available for the price range that we booked, so they gave us a free upgrade to a bigger suite on the quiet side of the hotel. The hotel is on the main road which makes it very convenient and it is only a 5 min. taxi from the beach or Dmall. We found the staff to be very friendly, welcoming and helpful. Room service was available to clean our room any time of the day, which is great when you want to have a late sleep in the morning and they were even prepared to bring breakfast to our room in the morning. The breakfast was tasty. You get a few breakfast choices of which you can choose 1. Each choice is filling and comes with a coffee, tea or juice.
The swimming pool was clean but very small and is propably the only negative to the hotel. Luckily we could use the pool at another resort where our friends were staying. My suggestion is to use the pool facilities at another resort nearby. Most of the resorts offer their pool facilities to outsiders for around 100 pesos per day. Our room was an executive suite and was very spacious with a flatscreen tv incl. cable, a mini fridge, a big comfortable bed, small dining area, aircon, a nano docking station and a spacious bathroom with a rainfall shower big enough to fit a whole family.

Overall we had a great stay and found the hotel to be excellent value for money.

Room Tip: Ask for a room on the quiet side of the hotel as the hotel is situated on the main road which can ge...
See more room tips
  • Stayed: August 2012, travelled as a couple
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2  Thank Sue_ann_nicholls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2012

My friends and I booked 2 standard rooms for Erus Hotel using the vouchers we have purchased in one of the major group buying sites. Appreciated the staffs especially Darrel who had been very helpful even when our initial flight was cancelled and was rebooked on an earlier flight. Service was at its best from the reception, housekeeping, security and kitchen. Breakfast was basic, I didn't expect much from this since we were briefed by Darrel on what they can and can't offer. We were offered warm towels and lemon iced teas upon arrival from the airport. That was a welcome surprise.

Love the translucent restrooms. :-) hehehe

The rooms were great. They were nice, clean and comfortable. They have an LCD cable TV, dvd player and even an ipod audio dock. I don't know about the noise, they are tolerable. Only thing that needs improvement is the puddle of water in front of the hotel, but this is already an issue for the LGU.

I would book this hotel again when I return to Boracay. I really love our stay at Erus Hotel.

  • Stayed: August 2012, travelled with friends
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Thank Ron O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Boracay
11
Reviewed 1 June 2012

Rooms are good, cleanliness on the room good everyday they clean. Dine-In and kitchen and housekeeping area cleanliness and service poor. Location not on beach front. not so good tiring walking to go on the beach.

  • Stayed: May 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2012

We purchase the promotion package from “Groupon” & stay here for 3 nights on the 3rd floor. I think its good bargain for the promotion price that we pay for.

The pro: (friendly staff)

-The staff are very friendly, they greet us with cold tower & fresh juice when we arrive after one whole day of flight, transit, bus & boat…the security even help us to call a tricycle & bargain the price for us (since we just in town) to our dinner place.

- They always accommodate to our request and I specify appreciate a staff called “Darrel” at the front desk, He is always friendly & helpful, he even help us to book a private cab with guide to Kalibo airport to catch our early flight.

-towel & toiletries changed daily. Room & bed are clean & confortable. Breakfast is tasty but not the coffee.

The Condition: (Construction & design error)

- the hotel facing the main road = noisy ! The road in front of the hotel always flooded with mud water, if you try to stop a tricycle by standing at the road side, high chances that the dirt water will just flash on your feet.

- No lift, we need to climb the stair to 3rd floor every day when we back with the exhausted body, worst still if drank too much! ;)

- The bathroom is separate by a glass (without curtain or blind), one can see your friend go to the shower or in the loo! ;( The escape door at the bathroom are looked due to the mist of construction (which we understood) but there’s a finger gap between the door & the wall that I can see the outside from bathroom. (I’m not sure people at outside can see me??).

Tips: Basic Toiletries (shampoo & soap) are provided in the hotel but we can get those travel pack of toothpaste(7peso), shampoo, detergent, mossy repellent, sunblock at department store or opposite the hotel near E’mall, it’s very convenient here & don’t need to bring those bottles that weight down the luggage.
Notice the currency exchange rate is better at the E’mall (small shop - window at the right side if facing e’mall).

  • Stayed: May 2012, travelled as a couple
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8  Thank weiwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

The room and facilities were good. Room service was great as well. The personnel were friendly. Didn't like much the free lunch, but the free breakfast was ok. The location is not that great as you still have to walk some before reaching the beach.

  • Stayed: April 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank RJ T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

Cold water. Too much Noise of THE busy road. Bed is hard. Towel too small. Where busy with construction and also too much Noise from that. Rooms where old compared too pictures. Spend There one night and had breakfast before we left. Breakfast was good and staff is Nice.

  • Stayed: March 2012
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4  Thank Henriroelofsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Erus Suites Hotel

Address: Station 3, Manoc-Manoc, Manggayad, Malay, Aklan, Malay, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Malay > Boracay
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #119 of 152 Hotels in Boracay
Price Range: £44 - £58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Erus Suites Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Erus Hotel and Restaurant Boracay, with its striking unique architecture, world class restaurant and pool, is located 5 minutes from Boracay Beach. Erus Hotel and Restaurant is located on the beautiful Island of Boracay, whose beaches are famous worldwide. Erus Hotel stands unparalleled in beauty and service on the entire island. Erus Suites Erus Hotel and Restaurant, which is now open with 22 rooms, is located right at the heart of station 2. With modern Asian inspiration, captivating architecture and top quality service greeting guests right at the doorstep, it is poised to become one of the crowning jewels of Boracay Island! ... more   less 
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Also Known As:
Erus Hotel And Restaurant Boracay

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