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“Don't Stay Here Off Season”
Review of Erus Suites Hotel

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Erus Suites Hotel
Ranked #104 of 147 Hotels in Boracay
Kuala Lumpur, Malaysia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Don't Stay Here Off Season”
Reviewed 23 October 2012

I booked for 4days 3nights at affordable prices. Our room at 4th floor and the stairs very steep and slipery. Please dont stay here in raining season because the road in front the hotel will easily get flooded. Very smelly since Boracay dont have proper drainage system.

The only reason for giving this hotel an average rating is the staff. They are very professional, friendly and try to solve your problem instantly. Staff spoke simple English. Plus they have security personel manned the hotel 24/7!

Breakfast is awful! Nothing to shout but the coffe taste good. Room are not clean, water heater is very confusing, the curtain are very thin and very noisy road. If you are first timer in Boracay, please consider other resort especially the beachfront. Erus is near to White Beach but walking is not convenience. Trike from Erus to Station 1 will cost you Php 15 only.

If you arrive in Caticlan or Kalibo, email Erus and tell them to arrange it so you dont get cheated by trike/boat operator. Again, staff is very attentive, a guy from hotel pick us up in Caticlan Airport and send us to jetty when check out. Tips him cause he gonna help with your baggage.

I will not consider to stay in Erus again but I love the staff! The check-in guy is very worried when we change our plan to check-out on day 3. He very concern if we had any problem during our stay. Like I said, the staff are genuine!

Room Tip: Please email the hotel after made your booking. Ask for low level room. 2nd floor and above is very...
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  • Stayed October 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tafe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Vancouver, Canada
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 October 2012 via mobile

Stayed here for 4d/3n last week. What I remember most is they didn't change the bed sheets! For 4days we were using the same sheets! No phone to call room service and they have limited choices for breakfast. The street in front is flooded even when ain't raining due to clogged drainage. No wifi in the rooms only in reception and dining. The room we were in was pretty decent, and the staff were friendly but for the price we paid, I'd say it's better to look somewhere else, lots of accommodation around that's way cheaper.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oliver B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 6 October 2012

room too small,wi-fi only availaable at lobby & dining area...should have it all within its building...no choices of breakfast.....
good points is their staff ..friendly & help with a smile..
ok 5-10 mins walk to white beach....along the way pass thru many sarisari souvenir shops.
curtains should be darker to cover the sunlight....

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JsJien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 17 September 2012

they advertise free wifi,we didnt have internet for 4 days,when i told them this they said some rooms can connect.i did connect to the router but they didnt have internet,after i complained again,they made excuses and then said its their internet provider.Also be aware they dont clean the bed sheets,they just fix the bed.I saw this when the stains on the bed sheets were still on after they had cleaned.They also advertise free breakfast and dinner,but the meals are crap,i almost vomited eating the dinner.very bad hotel

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrisjoan1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Boracay hotels

Port Elizabeth, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 August 2012

Myself and my partner stayed at the Erus hotel for 10 nights. We requested a quiet room as we knew the hotel was situated on the main road which can get a bit noisy. When we arrived at the hotel they said that there was no noise free rooms available for the price range that we booked, so they gave us a free upgrade to a bigger suite on the quiet side of the hotel. The hotel is on the main road which makes it very convenient and it is only a 5 min. taxi from the beach or Dmall. We found the staff to be very friendly, welcoming and helpful. Room service was available to clean our room any time of the day, which is great when you want to have a late sleep in the morning and they were even prepared to bring breakfast to our room in the morning. The breakfast was tasty. You get a few breakfast choices of which you can choose 1. Each choice is filling and comes with a coffee, tea or juice.
The swimming pool was clean but very small and is propably the only negative to the hotel. Luckily we could use the pool at another resort where our friends were staying. My suggestion is to use the pool facilities at another resort nearby. Most of the resorts offer their pool facilities to outsiders for around 100 pesos per day. Our room was an executive suite and was very spacious with a flatscreen tv incl. cable, a mini fridge, a big comfortable bed, small dining area, aircon, a nano docking station and a spacious bathroom with a rainfall shower big enough to fit a whole family.

Overall we had a great stay and found the hotel to be excellent value for money.

Room Tip: Ask for a room on the quiet side of the hotel as the hotel is situated on the main road which can ge...
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue_ann_nicholls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
1 review
Reviewed 10 August 2012

My friends and I booked 2 standard rooms for Erus Hotel using the vouchers we have purchased in one of the major group buying sites. Appreciated the staffs especially Darrel who had been very helpful even when our initial flight was cancelled and was rebooked on an earlier flight. Service was at its best from the reception, housekeeping, security and kitchen. Breakfast was basic, I didn't expect much from this since we were briefed by Darrel on what they can and can't offer. We were offered warm towels and lemon iced teas upon arrival from the airport. That was a welcome surprise.

Love the translucent restrooms. :-) hehehe

The rooms were great. They were nice, clean and comfortable. They have an LCD cable TV, dvd player and even an ipod audio dock. I don't know about the noise, they are tolerable. Only thing that needs improvement is the puddle of water in front of the hotel, but this is already an issue for the LGU.

I would book this hotel again when I return to Boracay. I really love our stay at Erus Hotel.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 1 June 2012

Rooms are good, cleanliness on the room good everyday they clean. Dine-In and kitchen and housekeeping area cleanliness and service poor. Location not on beach front. not so good tiring walking to go on the beach.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Erus Suites Hotel

Property: Erus Suites Hotel
Address: Station 3, Manoc-Manoc, Manggayad, Malay, Aklan, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #104 of 147 Hotels in Boracay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Erus Suites Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Erus Hotel and Restaurant Boracay, with its striking unique architecture, world class restaurant and pool, is located 5 minutes from Boracay Beach. Erus Hotel and Restaurant is located on the beautiful Island of Boracay, whose beaches are famous worldwide. Erus Hotel stands unparalleled in beauty and service on the entire island. Erus Suites Erus Hotel and Restaurant, which is now open with 22 rooms, is located right at the heart of station 2. With modern Asian inspiration, captivating architecture and top quality service greeting guests right at the doorstep, it is poised to become one of the crowning jewels of Boracay Island! ... more   less 
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Also Known As:
Erus Hotel And Restaurant Boracay

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