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“Ok, but could be better”
Review of Erus Suites Hotel

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Erus Suites Hotel
Ranked #113 of 148 Hotels in Boracay
Reviewed 28 January 2013

I purchased a groupon offer for 4 days and 3 nights to stay at Erus Suites with my husband. Our friends had booked the same offer also. We were quite delighted to be greeted by a friendly staff member after our 2hr bus trip from Kalibo to Caticlan jetty. He carried all our baggage and escorted us to the hotel.

The rooms were cosy and the bed was very comfortable. I wasn't too fond of the see-through glass window that divided the room and the bathroom, I guess it was ok if you are staying with your partner, but definitely awkward if with friends. The only thing that we didn't like about the room was that the door took forever to unlock! There's a technique to it as it seems like its a double lock.

Breakfast was included, and you basically had two choices - A or B and with coffee or juice.

Location was ok. It wasn't beachfront, so you had to walk through E-mall (Erus mall) to get to the beach. It was a 2-3 minute walk through the market stalls before you saw the beach. Trike to D-mall was P20 for 2 persons and took about 5minutes. There you'll find all the restaurants and shopping outlets.

The one thing that stood out for us during our stay was the staff. They really go through all the efforts to make your stay comfortable. You just have to walk up to the outdoor reception, tell them what you need and they'll bring it up to your room asap. It was good that they have a 24hr security guard.

I'd recommend this hotel to those who are on a budget, who don't mind a little noise at night, and who don't mind too much about the location.

  • Stayed: December 2012, travelled as a couple
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Thank ChaChaCharlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 - 58 of 148 reviews

Reviewed 1 January 2013

We were recently married and this hotel stay was a gift from my sister-in-law. The room was clean, and the bed was very nice and comfy. The bathroom had a see-thru glass window dividing it from the bed area, which I guess, is perfect for couples and honeymooners like us. I'm not sure how this would sound for a group of friends, though lol.

The receptionist was very accomodating, actually all the staff were helpful and nice to us. However, there was no phone in our room, and the mobile phone given to us cannot be reached - so if we needed any assistance we have to go down to the front desk. Our room's door also gets stuck quite frequently that at first, we had a hard time getting in and we had to call the attention of the staff to open it for us. It turns out there's a "technique" to open the door that my husband had to learn so we can get inside our room without needing help. Also, the location of the hotel is far from the actual beach and restaurants that we always had to walk for several minutes or ride a tricycle.

And lastly, the free breakfast - especially their "hotdogs" taste awful to me. I hope they offer more variants next time.

All in all, it's not that bad. I'd recommend this to those who are not picky on the location of the hotel as long as they have a nice bed to sleep on at the end of the day.

  • Stayed: December 2012, travelled as a couple
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Thank Mary120309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2012

i stayed here with my friend for 3d/2n. Nice room. Not too far from the beach. Hotel staff are very nice. I'm satisfied to stay here. They offer great deal in regards with room rates with breakfast. Though not much choices with the breakfast, it's still good. Will consider staying here again when I come back in Boracay. Thank you Erus Suites for making our stay in Boracay so nice.

  • Stayed: December 2012, travelled with friends
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Thank Cquey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2012

I booked for 4days 3nights at affordable prices. Our room at 4th floor and the stairs very steep and slipery. Please dont stay here in raining season because the road in front the hotel will easily get flooded. Very smelly since Boracay dont have proper drainage system.

The only reason for giving this hotel an average rating is the staff. They are very professional, friendly and try to solve your problem instantly. Staff spoke simple English. Plus they have security personel manned the hotel 24/7!

Breakfast is awful! Nothing to shout but the coffe taste good. Room are not clean, water heater is very confusing, the curtain are very thin and very noisy road. If you are first timer in Boracay, please consider other resort especially the beachfront. Erus is near to White Beach but walking is not convenience. Trike from Erus to Station 1 will cost you Php 15 only.

If you arrive in Caticlan or Kalibo, email Erus and tell them to arrange it so you dont get cheated by trike/boat operator. Again, staff is very attentive, a guy from hotel pick us up in Caticlan Airport and send us to jetty when check out. Tips him cause he gonna help with your baggage.

I will not consider to stay in Erus again but I love the staff! The check-in guy is very worried when we change our plan to check-out on day 3. He very concern if we had any problem during our stay. Like I said, the staff are genuine!

Room Tip: Please email the hotel after made your booking. Ask for low level room. 2nd floor and above is very...
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  • Stayed: October 2012, travelled as a couple
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1  Thank Tafe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012 via mobile

Stayed here for 4d/3n last week. What I remember most is they didn't change the bed sheets! For 4days we were using the same sheets! No phone to call room service and they have limited choices for breakfast. The street in front is flooded even when ain't raining due to clogged drainage. No wifi in the rooms only in reception and dining. The room we were in was pretty decent, and the staff were friendly but for the price we paid, I'd say it's better to look somewhere else, lots of accommodation around that's way cheaper.

  • Stayed: October 2012
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Thank Oliver B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2012

room too small,wi-fi only availaable at lobby & dining area...should have it all within its building...no choices of breakfast.....
good points is their staff ..friendly & help with a smile..
ok 5-10 mins walk to white beach....along the way pass thru many sarisari souvenir shops.
curtains should be darker to cover the sunlight....

  • Stayed: September 2012, travelled as a couple
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Thank JsJien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2012

they advertise free wifi,we didnt have internet for 4 days,when i told them this they said some rooms can connect.i did connect to the router but they didnt have internet,after i complained again,they made excuses and then said its their internet provider.Also be aware they dont clean the bed sheets,they just fix the bed.I saw this when the stains on the bed sheets were still on after they had cleaned.They also advertise free breakfast and dinner,but the meals are crap,i almost vomited eating the dinner.very bad hotel

  • Stayed: September 2012, travelled as a couple
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Thank chrisjoan1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Erus Suites Hotel

Address: Station 3, Manoc-Manoc, Manggayad, Malay, Aklan, Malay, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Malay > Boracay
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #113 of 148 Hotels in Boracay
Price Range: £32 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Erus Suites Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Erus Hotel and Restaurant Boracay, with its striking unique architecture, world class restaurant and pool, is located 5 minutes from Boracay Beach. Erus Hotel and Restaurant is located on the beautiful Island of Boracay, whose beaches are famous worldwide. Erus Hotel stands unparalleled in beauty and service on the entire island. Erus Suites Erus Hotel and Restaurant, which is now open with 22 rooms, is located right at the heart of station 2. With modern Asian inspiration, captivating architecture and top quality service greeting guests right at the doorstep, it is poised to become one of the crowning jewels of Boracay Island! ... more   less 
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Also Known As:
Erus Hotel And Restaurant Boracay

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