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“Nice rooms; Good - no Great -location, but Expensive”

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Hey! Jude Resort Hotel
Ranked #67 of 151 Hotels in Boracay
Reviewed 17 August 2012

Our barkada stayed there about four years ago. At that time, I felt the price was quite high compared with other resorts and considering that there the place have no amenities. We just got the room with no breakfast because the breakfast add on was expensive (can't remember the exact price). The rooms though are nice and looks more like a hotel and not a resort. But really! You're in a beach and you won't be staying in the room anyway.

The best part really though is its location. It's a few steps to the D'mall, the local market, a grocery (where you can get snacks and beer cheaper instead of drinking outside), the souvenir shops, and the tricycle station (if you're going to stations 1 and 3, or going to/from the pier). Basically, its in the center of Station 2!

On hind sight, I would just find a cheaper resort within the area if I get back to Boracay. I believe you can get the same rates and same room types in other bigger, more beautiful resorts. I'll just use the money for the expensive activities (island hopping, snorkeling)

Room Tip: Choose the 2nd flr rooms. The first floor room opens on the common walkway, so it can get quite noi...
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  • Stayed: September 2011, travelled with friends
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Thank aldwin_educ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 - 99 of 146 reviews

Reviewed 10 July 2012

we stayed here last april 2012. our first visit to boracay. the location is good because it is near to the beach and D'Mall, just a minute or two of walking. the entrance and appearance outside of the hotel is good enough (looks above average) for a beach style inn. the rooms are clean, but bathroom is small but clea,n and has good brown & white color as the motif (this is what i like and looking for in any hotel because it feels relaxing to stay and homey). the bed is nice (firm enough) but the pillows, bedsheet, white towels are old and need to be changed. the dining tables during breakfast are just plain white plastic monoblock, it suggest that they'd use wood tables and chairs, like painted with brown. self service instant coffee on the side table (better if brewed coffee). if you'd like to visit boracay to experience the beauty for a cheaper budget, this is ok, like group of friends. but for couples or lovers who wishes to have memorable 1st visit, i would suggest look for more options. it just happened that our promo trip included this hotel, though satisfactory but not outstanding hotel, i enjoyed our stay because i am with my lovely wife who made our stay so special.

Room Tip: i think the rooms at ground floor is better because the wifi signal is at its strongest and rooms ar...
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  • Stayed: April 2012, travelled as a couple
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1  Thank ALEXcomaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2012

I had hesitations about staying at D'mall because of the potential noise and crowd but Hey Jude! changed all that. Near enough to wine and dine yet secluded enough for a bit of me time. Rooms are clean and spacious. Bathroom and balcony are quite small but sufficient. Beds are firm enough but pillows are too thin. Breakfast is so so but the bottomless coffee makes up for it(wish it were brewed though). Definitely wouldn't mind staying here again for group trips.

Room Tip: Ask for a room with a balcony.
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  • Stayed: May 2012, travelled with friends
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3  Thank stargazerManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2012

I will try to be very objective about my review, but I really hated my stay in Hey Jude! I've stayed in backpacker's inns and mid-range hotels, but this was the absolute WORST!

Ok, on the up-side:
-- Good location, right by D'Mall

On the down-side:

-- The bathroom smelled really bad, like a hospital. Smelled fishy, rusty and air was stale in general. We had to request someone to spray air freshener which came 20 minutes after.
-- Stupid air conditioner barely released any air. We would wake up in the middle of the night SWEATING. Everytime we asked for it to be fixed, they would just turn the unit on and off, then they'll tell us to wait til it cools-- to no avail!
-- Air conditioner dripped into the bed and left unsightly stains on the wall.
-- Sliding door to the balcony always went out of it's rail
-- MOSQUITOS, lots of them!!! To the point that we were playing a game of who killed the most mosquitos in one sitting
-- Bed cover looked very old and dowdy
-- No elevator (we were on the third floor)
-- They have no drinking water when the kitchen closes at night. I asked the receptionist because I was to drink medicine, but she just dismissed me and said kitchen's closed.

Et le piece de resistance--

Their kitchen staff is the WORST EVER! For 3 straight days, they would mix up my breakfast order, like give me bacon instead of fish or mango juice instead of pineapple. Understandably, there were just 4 of them tending to 20 of us, but what really annoyed me was that the waiter actually went all out to argue with me and insist that they were just following my order (instead of simply apologizing). The exchange lasted for 5 minutes, and they just won't admit their fault so I just headed out.

I brought the issue up with front desk and asked for the manager to be informed about their rude kitchen staff. The next day, I was met with frowns and a rude stare from the waiter. They had a proper order sheet but I asked my friends to take note while I gave my order. True to form, they mixed up my order again!

After our last breakfast, I was told by my friend that one of the kitchen staff approached him the previous day to complain why I had to raise my issue to the front desk. Which annoyed me all the more because they should react constructively to criticism instead of being defensive.

Word of advice to the folks at Hey Jude, please get your act together! Aside from fixing your facilities, please work on training your staff to be accommodating and competent.

  • Stayed: April 2012, travelled on business
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12  Thank AdaTheExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

True to my office mate's word, Hey! Jude was right off d*mall. Although the room was small and on the fourth floor (which we did not mind), it was clean and comfortable. The sheets were crisp & towels were fresh-smelling. Its perfect location is ideal for travellers who like to shop, wine & dine. Staff is accommodating, always making sure that our Thermos is full every day. When it's time again to head for Boracay, we'll absolutely check this place.

  • Stayed: April 2012, travelled with friends
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1  Thank uncluttered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

Hey Jude is right off D'Mall. It makes for a nice, quite stay but still close enough to get to all the action. Rooms are clean and air conditioned. We didn't spend much time in the room or hotel as we enjoyed walking the beaches and shopping and eating at D'Mall. I haven't been back to Boracay but when we do return I will definitely stay at Hey Jude. It's a great value.

2  Thank JSo73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

We were so dissappointed after arriving at our hotel .. It looked so different to the pics online and it was so dirty & basic for the price we were so gutted ! After spending 3 days at alta vista for cheaper which was delightful! The outside space is close to reception where the security all sit and talk very loud at night, there's no fridge or hair dryer! The floor was always filthy (as were my feet as a result) the bathroom had mould and smelt of damp! There's nothing good about this place ! Besides location... Not worth a fraction of the price and breakfast is not worth waking up for toast tasted like card and I saw a waiter take some uneaten toast off someone's plate about to put it on another but he had seen me spot him and he then tried to back track ... Awful dirty unclean place ...

  • Stayed: February 2012
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6  Thank deeps79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hey! Jude Resort Hotel

Address: D'Mall Boracay, Malay, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Malay > Boracay
Amenities:
Free Breakfast Room Service Airport Transportation
Hotel Style:
#9 Best Value Hotel in Boracay
Price Range: £26 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hey! Jude Resort Hotel 3*
Number of rooms: 290
Official Description (provided by the hotel):
This property is located at D'Mall in Boracay Island. Situated in the heart of Boracay, this hotel is proximity to White Beach and Balinghai Beach. Guests will have an easy access to Puka Beach, Willy’s Rock, Tibiao Whitewater River, Mount Luho, and Boracay Beach Grotto. The hotel stands an elegant three-storey, boasts 24 rooms with Neo-Asian-Colonial style, all are spacious, comfortable, tastefully furnished and equipped with modern amenities including air-conditioner, TV, telephone, private bathroom and internet access as well as the 24-hour standby generator. Guests can enjoy various cocktails that available at the onsite beach bar, relax with a massage or join a Yoga session. Hey Jude Boracay is the right choice for guests looking for quality accommodation, friendly service, with pleasant atmosphere in Boracay. ... more   less 
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Also Known As:
Hey! Jude Hotel Boracay

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