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“A corner of paradise in paradise lost”

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Shangri-La's Boracay Resort & Spa
Ranked #4 of 145 Hotels in Boracay
Certificate of Excellence
London
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“A corner of paradise in paradise lost”
Reviewed 19 February 2014

A the tip of Boracay, there is this sparkling new resort, which is worlds away from the famous (and too populous) long beach itself. The beach is clean, quiet and if you take one of the kayaks out around the corner, you get to a really deserted beach which is wonderful.

The room itself is impeccable, but I wonder how long it will last in this state as the fittings seem to be a bit "economy". Service is, as in many places in the Philippines, excellent, though the food is boring, as expected (chicken adobo, anyone?). A great hideaway with a beautiful beach and clear water full of tropical fish and corals. There is even a dive-school on-site, but as expected, it charges a premium price.

  • Stayed March 2013, travelled as a couple
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Helpful?
1 Thank Stinkaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (555)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
San Francisco, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 February 2014

I cannot say enough amazing things about the Shangri-La! My husband and I got married here last month and the staff was truly incredible. We travel around the world, both for work and pleasure, often and this was some of the best service we have ever received. Everyone knew our name and knew we were getting married, which is always fun to be congratulated and reminded, but they also quickly knew our guests, parents and wedding party when they visited.

From the moment you arrive you are welcomed, whether or not you are staying there. Even if you aren't staying there I recommend going for a drink at Solana Bar or having dinner in one of their restaurants, the property is absolutely stunning! We stayed in a Treehouse Villa and the room was spectacular. It was extremely spacious, luxurious and incredibly well taken care of by the team and our butler. We had a girls' day at the spa, rehearsal drinks at Solana Bar, room service, and used the pool and everywhere we went the team was warm and professional.

The beach we had our ceremony at, and the Sagana Ballroom for our reception exceeded our expectations and photographed beautifully. The food was perfect and our guests raved about the whole experience there.

It was Chinese New Year so they were sold out, but the only complaint I would have is the amount of time it took to get a buggy/golf cart. Since the resort is so spacious it is needed and we often found ourselves waiting long periods and having to call a couple of times. Not a big deal though, and overall we were truly blown away by our week there and creating very special memories, thanks to the amazing staff and especially Abigail our planner!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank Monique G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Level Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 18 February 2014

My wife and I are world travelers.
We've stayed at some of the best and worst hotels around the world.

Shangri-La Boracay is not an inexpensive stay.
So considering the price you EXPECT great service, great food, great spa, great views, great everything at the level of the cost of stay. They delivered all that which gets them 3 stars. (average)
What gets them the 4th star is the additional service. The private transfer all the way from the airport to the resort, the resort guest only lounge in the airport, the easy check in, and additional extras.
What earns them the 5th star is the very unique private/semi-private pools in the villas and infinity private pools over looking the ocean.
It's something very rare in public resorts like this.

Shangri-La Boracay is a very beautiful resort with great beach, resort pool and restaurants.
It's located on the north side of the island away from the crowded white beach. (Van rides to white beach available.)
It's very exclusive and they will probably spoil you.
The food was excellent, it was not crowded, plenty of activities and very tranquil.

The resort is not absolutely perfect.
The service is better at other resorts at this price point.
The breakfast buffet is mediocre, in fact all buffet at this resort was mediocre even compared to lesser price point hotels like Radisson and Bellvue.
But the ala-cart food at ALL the restaurant and room service was excellent.

Overall it deserves 5 star because it's very unique and something we recommend people experience.
People's overall experience is going to be biased based on where they've stayed, what they have experienced and their expectations.
My wife and I have experienced more than we wanted to, we have very high expectations especially at this price but feel this resort delivered and deserving of 5 stars.
(We don't give many 5 stars)

All airlines to Boracay limit luggage to about 10K per ticket and it's very expensive extra over that limit.
Cebu Pacific is like grayhound bus service that flies. It's pretty rough with no business/first class. Expect long delays "due to weather" if there is even a sprinkle of rain.

Room Tip: The private villas with private pools is very unique.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank SJWKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 February 2014 via mobile

I ve been there last week for a day after having dinner at their buffet dinner on. The beach..villa n 33 is the higher one with a jacuzzi on the terrace with an amazing view over the bay... Jut Fantastic , super good value for money..even if it is a bit far from the village it is 100% worth if you jut want to relax ....

Stayed February 2014, travelled with friends
Helpful?
1 Thank Marcobettio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 February 2014

Hotel is clean, staff are courteous and friendly. Environment is eco-friendly and relaxing. Access to activities around the area is easy via the hotel free transportation. Only 15 mins drive to the DMall.

Room Tip: take level 1 for easy access to the pool and beach
See more room tips
  • Stayed February 2014, travelled as a couple
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Review collected in partnership with shangri-la.com

Helpful?
Thank Espie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 February 2014

This resort has excellent facilities and services. However there are always a few people who does not give that very good service you expect from this kind of place. Aside from that, this place is truly magical and good for chilling and relaxing.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with shangri-la.com

Helpful?
Thank redrose1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 17 February 2014

The private dinner arrangements at the Pavillon scores high in terms of ambience and privacy for special occasions . However attention to details is much to be desired . When we arrive at the appointed time the venue was still not ready . Candles were still not lit and the preordered champagne was not ready . The surprise for my fiancée could have been better managed by the hotel . For 35000 incl band food was mediocre . Especially the lobster was pathetic and table setting can be enhanced . Please do it well to enhance romance for couples who wants to be pampered and enjoy the full ambience if. Romantic evening . Staff Mitch was great

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boraxay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Boracay Resort & Spa

Property: Shangri-La's Boracay Resort & Spa
Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Boracay
#3 On the Beach Hotel in Boracay
#3 Spa Hotel in Boracay
#3 Luxury Hotel in Boracay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Official Description (provided by the hotel):
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 
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Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort

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