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“amazing stay”

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Shangri-La's Boracay Resort & Spa
Ranked #4 of 146 Hotels in Boracay
Certificate of Excellence
New Delhi, India
Level 5 Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“amazing stay”
Reviewed 3 July 2014

Excellent staff...delightful property...would recommend it to all ages...plenty to do for all ages or also to take it easy...the free wi fi all over the property is an added bonus...excellent GM and wonderful charming staff....a big selamat po to all of them

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
2 Thank shalinik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (565)
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English first
Redmond, Washington
Level 5 Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 July 2014 via mobile

Spectacular setting and service that is undeniably some of the best I've ever had (including Four Seasons, Jumeirah, Fairmont, etc). The Philippine culture of service and hospitality shines bright at the Shang in Boracay! The pools, beach, and food were all outstanding. Although a bit away from town the shuttle makes it easy to get to town when wanting to and being a bit away from the bustle is a great getaway. This is a place I highly recommend!

Stayed June 2014
Helpful?
3 Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limassol, Cyprus
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 July 2014

Me and my wife stayed one week as part of our honeymoon at this hotel. The facilities are great, the staff is attentive and you get the feeling that they know what you want before you even have to ask for it. True hospitality at its best.

The sun set by the beach is one of the best I have seen and to chill out with a cocktail and listen to the live music is a perfect romantic start to the evening.

I got one of the best hospitality answers I have ever received from one of the staff at this resort. We were sitting at one of the cabanas overlooking the sea and I asked the waiter if it was possible to order dinner from the seafood restaurant, the waiters response was "at Shangri La everything is 200% possible". A truly fantastic response!

I would come back to this resort over and over again and trust me, I will be there again soon!

Room Tip: Upgrade to the Sea View rooms, the sunset over the sea is fantastic!
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LeviMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawnee, Kansas
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2014

We were greeted by Jessa who was very courteous and welcoming. The grounds are kept impeccably groomed and clean. My main reason for giving overall score of 4 is the food. Having to be on a gluten free diet, I would expect a resort of this caliber to cater to needs of ever growing population of gluten intolerant guests. The one bread that was gluten free served at breakfast was inedible. Hard like a dry sponge ! Most of the food was priced double if not more than at D'Mall in town. Their signature Angus burger was not very appetizing. Of course I couldn't eat the not so soft sesame seed bun anyways. Overall, I did not see many healthy choices on the menus of most restaurants on site. Sirena is my recommendation for healthiest choices, ambiance, and quality of food.

Another concern was we were awakened on our last night at 3am by a false fire alarm for which the management apologized on our departure, but nothing done for our inconvenience.

Overall, still best hotel on island , but not super soft sand like station 1.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2014

Spent a weekend with my friends from college to spend quality time and reconnect. We were 7 and had 3 rooms. It was very peaceful and we had our privacy. Food was amazing, we had breakfast at Vinta and dinner at Serena, Serena was quite expensive for the food we ordered though, all in all it was good food, though just a bit too pricey. We had drinks at the beach bar (forgot its name) they have happy hour which is actually good if you drink mixed specialty drinks. We made use of the gym which was not crowded and excersized while blabbing. The pool was amazing but since it was a beach we preferred staying at the beach and just went to the pool as the waves got a bit stronger. We traveled with someone who walked on crutches and there was NO problem at all, very accessible for everyone. It was an amazing experience, we travelled under a promo and would do this again if the same promo was offered, no questions asked. Check out was easy and we didnt have an billing problems.

Room Tip: If youre travelling with friends and reserved more than one room make sure your rooms are together t...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2014 via mobile

Amazing is the only word for this hotel, from check in to check out. The staff are lovely, the food is delicious and the cocktails are lush. The pool and the pool area is beautiful, it accommodates a lot of people while still feeling quite private. Prices are above average for Borocay, but worth every penney!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank 388JulieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2014

We have recently returned from a 7night stay in this hotel and I have mixed feelings about this hotel or rather more the management.

It was our 10 year wedding anniversary quite a milestone so we wanted to choose somewhere special to celebrate. My husband had never been to the Philippines so we decided on this hotel after so many positive reviews. Before we arrived I specifically sent an email to management to let him know of the big occasion to ask for recommendations etc and to see whether he would be so kind as to do something special to surprise my husband.

After an initial email response we arrived to... NOTHING. Not a visit, not a card. No acknowledgment of any kind. It was like we never corresponded.

We are a family of 5 and experience and avid travellers travelling every 3 months or so. We've stayed in the likes of the Four Seasons, the One and Only, Mandarin Oriental etc and everywhere that we have celebrated birthdays wedding anniversaries etc we have been lucky enough to receive upgrades, presents, cards and the like. Of course we are not entitled to any of these but it has always been a lovely gesture to receive and always well remembered and appreciated. I would have been happy if they had even said "happy anniversary!".

For such a big occasion it was a bit of a dampener especially from such an establishment.

The staff are great - unfailingly polite and friendly and the resort is beautiful.

But as any discerning traveller knows its the little extra attention to detail and customer service that separates a good hotel from a great one and just a visitor to a loyal customer.

Stayed June 2014, travelled with family
Helpful?
5 Thank MasonClan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Boracay Resort & Spa

Property: Shangri-La's Boracay Resort & Spa
Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Boracay
#3 On the Beach Hotel in Boracay
#3 Spa Hotel in Boracay
#3 Luxury Hotel in Boracay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Official Description (provided by the hotel):
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 
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Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort

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