This resort exceeded our expectations plus more. Prior to arrival I corresponded with Michelle Chavez, and conducted our transaction online. She answered my questions promptly and ensured me that everything will be taken care of for our stay, as it was. We went for the adventure package so it included 3 activities for two, a 90 min massage, breakfast, couple shirts, and mugs. Upon our arrival, at the Caticlan Airport, it was pretty hectic, but it was easy for us because we just said 7 Stones, and BOOM, they knew what to do with us. We also had Kuya Gerald, as the "driver" for the trip, he assisted us the the whole 4 day, 3 night trip. He even escorted us back and got us a van for our trip to Iloilo, which we didn't expect. For our adventures, he told us what we needed to say and do, which we REALLY appreciated, b/c even though I am Filipina, I can't understand 100% of Bisaya. We loved this place, even though it was a 10 minute walk to the other side of the island where D*mall and adventures were, it was nice to be away from all the noise and chaos. The view was so pretty right next to the water, Our deluxe suite was AWESOME! I loved their layout, so modern, open and if I had a one bedroom apartment, I'd hope it would be similar to that layout... simply beautiful! The breakfast was delicious, my fiance loved it because he got to have bacon & pancakes everyday, but he's easy. I loved their omelet bar, and their choices of fruit.
The breakfast staff was very courteous, but all the staff that we dealt with were great! The pool's bartender was really fun to, gave us peanuts as soon as we sat at the pool's bar, I just wanted to sit but he tended to us within a minute of sitting. I didn't have an issue with the resort's staff at all.
There were 2 issues for us, but being in hospitality management I know what is under the resorts control and not so this isn't part of the resorts overall review. First was the sewage, it seemed to be a general issue with island resorts, as sewage is more of the builders issue, but eventually should be corrected: there was a sewage smell that would creep up whenever we flushed the toilet, so that was a bummer, but we just opened the windows. The second issue was with the massage: the two massage therapists that came to our room were flat out LAZY and cut it short with us too! It totally made me mad, but my fiance calmed me down because whether they were there for the whole 90 mins, it wouldn't have mattered because the 45 minutes that they were there, it was the second crappiest massage I have ever had. So the extra time wouldn't have helped the case. BUT again, as the resort itself's issue, no... they seemed like contractors.
Overall, my fiance and I will keep this place as our go to spot forever. We received 5 star stay for a steal of a price! I loved it and I definitely recommend this place to anyone.
- Official Description (provided by the hotel):
- 7Stones Boracay Suites is located at the famous beach of Boracay in the Philippines. It offers a variety of rooms and suites which are fully equipped with European brands and the latest in technology such as LCD televisions, iPod ready Home Theater systems and high speed internet. Some of its amenities include 25-meter lagoon swimming pool, kiddie pool, and outdoor Jacuzzi, in-room massage service, babysitting service, and airport and city transfers. ... more less
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- Also Known As:
- 7stones Boracay Hotel Boracay