This is a very nice, very new and very clean hotel in a great location. The service and the food are both good and I've alwasy enjoyed all the people that work at the District as they have always been super friendly and fun to visit with.
The only problem w/the District and it seems like it wasn't that big of a deal. But now that a return trip is on the horizon, I find myself looking for alternative places to stay which is a bummer because this is a very nice botique hotel. OK, here it is. the unprofessionalism and problem was with a couple of their front desk people, who I presume were very new or at the least not trained at all. It was shocking as I've never had anything but wonderful experiences with everyone associated with the District. When my buddy was checking out, there was a problem with the bill and it was the error of the hotel. He happened to be tight on time and agreed to pay the extra incorrect amount as it wasn't too outrageous. It would have been reasonable to assume the event was finished, but on the way airport the front desk woman called the driver and told them to report that they wanted additional funds. It was completely absurd and he disagreed. Upon arriving home, an email was sent from the District further inflating the amount they said was owed. After agreeing in the lobby to pay what they suggested it should have been over. It's really too bad, because the District is great in all regards but this was handled so poorly that eventhough I'll be returning a couple of times per year, I'll be looking for a different place to stay.
Any recommendations for great places in Boracay would be greatly appreciated.
TIP: Boracay is about the coolest place ever BTW. If you haven't been, it should go to the very top of your traveling Bucket List.
- Official Description (provided by the hotel):
- The District Boracay is a boutique beachfront resort located at the center of Boracay island’s Station 2 that offers 48 rooms, a Filipino-Asian restaurant, a lap pool, a conference room, a bar and events roof deck, gym, spa, beach loungers, and its own brand of personalized service. It is the only resort in the island that offers guests the option to enjoy either breakfast or brunch buffet – as part of the standard rates. It is a consistent recipient of (TripAdvisor) Traveller's Choice Award, a recognition it first received on its second year (2014) of operation up to the present. ... more less
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