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“Great Hotel, nice service”

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Mandala Spa & Resort Villas
Ranked #16 of 145 Hotels in Boracay
Certificate of Excellence
Munich, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel, nice service”
Reviewed 22 April 2014

Overall we had a great stay at the Mandala Spa .

Villas
We had booked a "Garden Villa ". The villa was spacious , huge bathroom, a canopy bed , minibar, and a covered balcony. The decor was relatively new and the rooms are very clean.

Staff
The staff was very friendly and very attentive. For my girlfriends birthday she was given a personalized birthday cake together with a little serenade at breakfast. In addition, she received a complimentary Cleopatra milk bath. This made her day. Thank you very much.

Food
The hotel offers only a breakfast. You can choose between 3 menus . The quality of the food is very good and everything is fresh. Lunch and dinner have to be organized by yourself. The hotel has some partner restaurants that provide home-delivery to the hotel . The minibar is stocked with standard drinks (wine, soft drinks, water ) .

Location
The hotel is 700m from the beach "Station 3". With a tri -cycle you can reach more beautiful and less crowded beaches in a short time . The villas are located in a very clean and quiet tropical park / jungle. If you want to escape from the trouble of "White Beach", this is the perfect balance .

Spa
In our room rate every day a free was massage was included. This massage takes place in your room and is very relaxing.
The masseuses are really great and you feel like a new person after this massage. We have also booked other treatments which were also perfect.

All in all, the mandala is a very intimate and beautiful hotel, and we can highly recommend it.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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284 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
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English first
Boracay
1 review
Reviewed 1 April 2014

Location is beach front. The room is big enough with air condition. The staff are very accommodating and friendly. They should mosquito repellant in the dining area. The food is OK. You can't say no for the free breakfast.



  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Ranz E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SF Bay Area, CA
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 March 2014

The staff was very friendly and helpful, always ready with a smile and eager to help. The room was very comfortable and with good furnishings. Breakfast was included with our rate, and the food was good and filling. Just watch out for the occasional fly.

Room was very clean, along with the grounds. No view from the lanai, but the cottage is very private. Lots of glass though, so there's not much privacy in the room.

The location isn't ideal (restaurants are a tricycle ride away). Walking down to the beach is a bit of a hike, and it's on the far end of all the restaurants and other amenities on the island.

Tip: They provide organic liquid body soap, which doesn't really help when you have to scrub away the dirt and grime. No bar soap is available, so bring your own or buy some from one of the many sari-sari stores on the island.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
114 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 5 February 2014

First of all I need to take nothing away from the rooms, grounds and breakfast at Mandala Spa & Villas.

Firstly, we stayed in a "technology detox" room and found it a little tough by the end of our stay to go without any form of TV, WIFI or Music. If you plan to try this room prepare yourself!! I thought I could manage without any form of technology for 8 nights but as it turns out what I learned about myself is that I am actually more reliant on technology then I ever thought. It's much harder to do then I thought. Take nothing away from the rooms however, they are stunning, large and are everything I expected them to be. The only issue we had was an extremely loud air conditioner that seemed to struggle with the humidity and heat of Boracay. Sleeping with this screaming air conditioner was a times tough Other then that the rooms are suburb.

The breakfast and the breakfast staff too are both wonderful. Every morning we were treated to a smiling group of staff who were all so wonderful to us. The food too was fantastic and it really made for a fantastic start to our day.

What I found a little irritating was the location. Upon booking I was led to believe that the hotel had direct access to the beach. This is not the case and is actually around 800m walk away from the beach. The location is very secluded though but for me I came to Boracay for the beach and there are other hotels with a much better locations then this one. At the beach too there are no chairs for your use so you need to ask other hotels and bars to use there chairs.

Also, there is basically no facilities in this resort whatsoever. No gym, No pool (unless you book a pool villa) and no business centre. They do yoga classes which are interesting but apart from yoga and some extremely expensive massages there is nothing here to do by the day time. However, tricycles can be hired cheaply and will take you wherever you want to go.

Personally I think Mandala is perfect for a weekend getaway but I would not stay here longer then 2-3 nights as there is only so much you can do within this resort. If you just want to be left alone in your room in a very secluded place then this resort is for you otherwise if you want a beach front property I would suggest another hotel.

Room Tip: Book a pool villa as there is no pool for normal guests.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michael d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kintbury, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 January 2014 via mobile

On arrival we were made very welcome. The room looked amazing and was very accommodating with everything you could need. The only bar for drink is the mini fridge in the room which has a reasonably good selection. Borocay has lots to offer so everything is just a nice stroll along the beach away for about 20 mins for the centre or a tricycle for next to nothing which they organise at reception. The staff are extremely accommodating and make a massive effort to greet you by your name. During our stay we received a complimentary yoga class which was very pleasant. A great stay.

Stayed January 2014, travelled as a couple
Helpful?
Thank Stanaro02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2014

My husband and I had stayed at Mandala Spa for 6D5N (Romantic Indulgence Package+Additional 1 Night) at the garden villa for our honeymoon vacation. Getting to Mandala was easy all thanks to the escorted transfer of a private van (1hr 30mins) to caticlan port, followed by a boat ride (15mins) and a car (5mins) to fetch us directly to the villa. We were greeted by the friendly staff and felt really welcomed in this cosy villa stay.

We had limited choices for our breakfast set, but they were really well done I'd say. Pretty surprised by that cos we were initially worried bout it upon reading the other reviews. Oh and we've got a romantic dinner included in our package as well. Gosh, that really came as a surprise when the staff actually came half an hour earlier to set up the dining table, chairs and candles in our room. The 4 course dinner came perfectly presented with our organic wine, and we really enjoyed that dinner!

Oh yeah there's one thing i'd like to point out though. It was stated that a 42inch TV would be placed in room upon request. However ours was way smaller though. It was only till the 4th day when we requested for another tv (cos the first one died on us) did we realize they really had a 42inch tv elsewhere! Read online that they'd give sarongs, beach bag for souvenirs..but we didn't get any of it. No idea why either. But luckily, you can rent their beach towels out for free (just remember to bring it back, cos I've read reviews of them charging customers for lost towels).

Overall it's been a pretty good experience...I'd appreciate it if they'd taken note that it was our honeymoon. I've mentioned it to the sales person during booking but it seems like the staff there ain't aware about it even though one of them did ask casually.

Room Tip: Request for a villa with partial sea view.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheila Jayme T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sterling, Virginia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 January 2014

My fiancé and I stayed 5 nights at Mandala in three different villas. We'd requested the pool villa for the entirety, but it was only available two nights during our stay. Best two nights of our trip! I'll start at the beginning, however.

Getting to Mandala was a breeze, thanks to the friendly hotel handler that assists and picks up at Caticlan airport. You're handed a beautiful ginger tea upon arrival at Mandala, and soon whisked away to your villa hideaway. Our first villa was absolutely lovely. Beautiful, romantic decor, big bathrooms, huge comfy bed, nifty outdoor shower, and back patio with the non-view of a wall, but private for sure. They'd even come through with the wine and beer we suggested, the beer of which they had to get in from Manila. Very impressive customer service with that alone. The entire hotel and it's villas are on the jungle hillside up from the beach, so it's perfectly secluded. We never heard a peep from a neighboring villa/human, just the occasional rooster and goat... and a very distant base, but I'll get more into that in a bit... But, planning ahead tip #1: bring bug spray! We'd read a previous review of someone complaining about the hotel not controlling the mosquitos, and couldn't help but laugh... what could they do?! YOU'RE IN A JUNGLE, FOOL! Haha.. aka, plan appropriately.

The hotel only serves breakfast, but oh what a breakfast! Very few choices, but what they do, they do well. Fresh ingredients, and the cook is fantastic. I had the best pancakes of my life there! There are mangos there all day for the taking, and fresh at breakfast with other fruits and muffins. Even the coffee was excellent.

Eventually we decided to venture down the short road to the beach. And.. shock. It was packed. Planning ahead lesson #2: know the peak seasons and busiest holidays. We went for Christmas for some romantic solitude, and didn't anticipate encountering hoards of people. The accessible beach was so full, we never once utilized it. We walked the entire 'strip', however, and usually ate lunch and dinners in Station 2, the 'known' busy section. This is where the dance music and base were thumping from about 3pm to 3am daily. We could hear a hint of them at night in our first villa, but nothing we couldn't drown out with a/c fans. Our last night we walked down to Station 1 and hung out/ate at a very nice hotel bar/restaurant on the beach, and it was much quieter and pleasant. (Great place to check out, skilled bartenders and wonderful food.. Discovery Shores. We took a trike back to Mandala. Have smaller bills for them! They're unable to break much.)

On to the pinnacle, the pool villa. First of all, it's a Hike to get to. It's atop the hillside of their property, which grants it stunning ocean views from the luxury of your own private deck and pool. I can't express enough how stunning this villa was. You run into the standard issues as any tropical locale, such as the occasional ant indoors, wee lizards, and yes mosquitos outside, but mostly it was a lovely clean villa. It's magazine worthy rustic and romantic. The entire bathroom is outdoors, which sounds odd, but it totally works in a comfortable, private way. Planning tip #3: get the burning mosquito coils to burn 24/7 by the bathroom and pool lounge area. We saw them in an outdoor restaurant, and found them easy enough in a convenience store. We propped them in empty wine and beer bottles, and burnt them all day/night. Worked amazingly well, we never were bit out there.

Warning! If you hear loud chirping noises in your villa, never fear. What we thought was a bat in the room turned out to be the tiny lizards! They're harmless and stay out of your way and mostly out of sight, and in fact probably eat bugs you don't want. They were mostly quiet, but the first time we heard them it was unthinkable they could be that loud. We affectionately gave them names after that, and welcomed their tiny lizard presence.

Our third villa was as nice as the first, slightly different furniture, still lovely, still no patio view (another wall), but you don't miss it. Tip #4: toss the pretty petals around the room into the toilet immediately! At some point in villa one we noticed the petals were attracting ants. And while it's beautiful, the petals are everywhere you wouldn't want an ant to be. By the sink, on your bed, etc. So don't take any chances, just toss 'n flush right away. By villa three, we had this tossing ritual down pat!

We never utilized the daily yoga, but did do a couples massage in our room that was very nice. Not having had many massages to compare to, it seemed wonderful to us, and jumping in the huge tub after with wine was perfection.

The only hiccups we encountered were the wifi passwords not working at first, the reception lady having key issues getting us into the pool villa, and the few ants/bugs. Certainly not deal breakers, and again, accept you're in a JUNGLE, and all's well. We did eventually get to a beach, upon their recommendation to jump on a trike to Puka Beach. Much much quieter, almost empty by comparison, with locals selling fresh coconuts to sip on while you sunbathe. Highly recommend.

All said, I'd recommend Mandala 100%. We're so so thankful Mandala itself was a quiet paradise, because given the crowds we were surprised with, it really salvaged our trip.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Abby T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandala Spa & Resort Villas

Property: Mandala Spa & Resort Villas
Address: Station 3, Ambulong | Manoc-Manoc, Aklan Province 5608, Philippines
Phone Number:
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#10 Luxury Hotel in Boracay
#10 Spa Hotel in Boracay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mandala Spa & Resort Villas 4*
Number of rooms: 13
Official Description (provided by the hotel):
We are committed to holistic wellness and well being. Our eco-friendly and luxurious resort villas are your door to a universe of healthy lifestyle options and internationally awarded spa treatments. The lush resort estate is private, full of tropical nature and birdsong. Mandala Spa and Resort Villas is located near station 3, just 5 minutes walking distance to White Beach. Each resort villa has its own private entrance, teak floors and vaulted ceilings. All villas are equipped with Wi-Fi, a 42 inch LCD TV, safe, mini bar, slippers, bathrobes, beach bags are provided for your use on the island or as a souvenir. ... more   less 
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Also Known As:
Mandala Spa & Villas Hotel Boracay
Mandala Spa And Villas
Mandala Hotel Boracay

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