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“Oct 3-6, 2013 Stay” 3 of 5 bubbles
Review of White House Beach Resort

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White House Beach Resort
Ranked #50 of 150 Hotels in Boracay
Bacolod, Philippines
1 review
“Oct 3-6, 2013 Stay”
3 of 5 bubbles Reviewed 23 October 2013

Being a Senior Citizen, I did not realize (at the Front Desk) that we could not avail of the 12% VAT exemption as well as the 20% Senior Citizen discount because we booked our stay with Boracay Guide. Also, your Room Service did not know how to compute for VAT and Snr Citizen Discount.

Otherwise, your Housekeeping and Front Desk staff had been very courteous and helpful. We wished Rm 201 had its air-conditioning working because it was a nice, big, airy room. But unfortunately, it was not working! We were moved to the new wing. Though noisy because of the next door construction, the room was nice compared to 204, where my daughter stayed, which looked run-down. It needs renovation. The bathroom looks dirty even if cleaned.

Room Tip: The new wing has smaller rooms (above restaurant) but were updated and nice. Too bad one can hear th...
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  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank MACCI T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ushkas, Manager at White House Beach Resort, responded to this review, 26 October 2013
Hi, thank you for your review. Yes the new wing has smaller refurbished rooms, the old wing however is next to be upgraded. Thank you for staying with us, we hope to welcome you back soon!
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256 reviews from our community

Traveller rating
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    47
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 23 October 2013 via mobile

Nice relaxing place. Good accommodation and friendly crew. Me and my girlfriend will absolutely go back here. Sana next time ma upgrade ulit kame sa deluxe :)

Tip: good food! You must try bagnet kare kare and buffalo wings sa resto :) marami servings.

Look for kuya bong for tourguide: mejo na confused lang kame. Kala namin 1,500 total ang parasailing, pag dating namin doon 1,500 each pala. Hehe! Pero its okay mabait naman si kuya.

Stayed October 2013, travelled as a couple
Helpful?
Thank Vitto C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ushkas, Manager at White House Beach Resort, responded to this review, 24 October 2013
Great! Happy you love your experience, see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

we stayed 1 night at their deluxe room and 2 nights at their family room near the beachfront. If you're traveling in a group of 4 I highly recommend you to get the family room. You'll have your own kitchen, living room, balcony and the room is probably 5 times bigger than the deluxe.

I was a bit disappointed during the 1st night at the deluxe room, I was very uncomfortable, the room was on the 2nd floor, it was small and it's what you expect in a 2-3 star hotel which is fine I guess as their rates are quite affordable. The weird thing is the next day when we were transferred to the family room, It's like we moved to a different hotel. it was way way nicer.

I don't recommend the smaller rooms but if you're in a big group take the family room beach front. it's the best!

Room Tip: choose the family room beach front.
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mist718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ushkas, Manager at White House Beach Resort, responded to this review, 20 October 2013
Hi and thanks for your post. You are correct in saying the rooms are much different, as it ages we are constantly upgrading and refurbishing. Happy to hear you liked the Family Room!
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Makati, Philippines
1 review
4 of 5 bubbles Reviewed 16 October 2013

White House has great service, good food, an awesome location, clean rooms and bathrooms (although the water pressure of the shower was not consistent). I'd definitely stay there again! Reservation, arrival and departure were all smooth.

They have fun new drinks on their cocktail menu to boot!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank hidanella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ushkas, Manager at White House Beach Resort, responded to this review, 20 October 2013
Great, glad you enjoyed!!! see you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 16 October 2013

We stayed at the White House on a recommendation of a family friend. I will try to be as objective as possible with this review. Boracay is a lovely place and our experience at the White House left a sour taste in our mouth.

Positives:
LOCATION- located in Station 1, it's quieter and less busy than the other stations.
POOL- Not all resorts/mini-hotels have pools, so when it's too hot to swim in the beach, it's perfect!
Pool-side bar- although a bit dated and needing an upgrade, the poolside bar was well stocked.
SERVICE- service from the front desk was average, but was really good from housekeeping, however was VERY POOR from MANAGEMENT-- i will explain later.
TRANSPORT- They have a van that can provide transfers from the ferry terminal to the hotel.

Negatives:

NOISE: For the 5 mornings that we stayed, construction was going on next door-- which meant an early morning wake-up call at 7:30 from constant hammering! Even though we asked front desk to request a later start to this hammering, there was nothing done about it!
Rooms next to the walking path to the beach/front desk is so noisy with staff talking/sweeping early in the morning- if you really want to stay here, do ask not to be on the ground floor rooms!

BILLING: This hotel demands that the rooms be paid in FULL before checking-in, which I think is a bit of a trap- because if you found the hotel unsatisfactory there is no way of getting your refund! We paid for our bill in full prior to checking in as requested, but the night before our departure we were told that they made a mistake with our billing and that we had to pay for an extra person they didn't account for! And yes, this place is VERY STRICT when it comes to an extra person! It was an honest mistake, yes, but a mistake THEY made! The manager left the front office person Geli to handle the situation which she did well, but management NEVER spoke to us in person! We ended up paying for something we didn't budget for!

ROOMS/AMENITIES: The beach front part of the hotel is OLD- it is as old as Boracay itself. This resort is an old-timer in Boracay which adds to its popularity- but there's no denying that it badly needs an UPGRADE! The decor is from the early 80's, the bathrooms are old, there is mold on the ceiling, the beds have old springs that swallow you like a giant marshmallow that our friends had to have theirs swapped (to an equally soft one)!

RULES: This hotel has strict rules and enforce it quite vigorously! As we were leaving (we were already in the van)- a housekeeping staff handed us a white sheet in a plastic bag with an invoice for $100 attached to it- I asked what it was and he said that the sheet was stained in Henna ink from someone's tattoo- (henna tattoos are common in Boracay). Fair enough there was a 'smudge' on the sheet- but $100 to launder/dry clean a flat sheet- C'mon! This was the breaking point for us- so we demanded the manager for an explanation- and over the phone he/she instructed the front office staff to let it go. Ridiculous! How many foreigners have fallen for this trap I wonder?

MANAGEMENT: This place has a chronic problem with how it is being managed. Staff are being left to deal with issues that at times are beyond their control. Front office and housekeeping staff do their best to please guests, but there are things that management can do to actually PREVENT these things from happening. The construction noise for example- management should have known that the ground floor rooms would be directly affected by the noise- so instead of ignoring the problem and waiting for a guest complaint, how about pre-empting the issue and INFORMING the guest of a possible inconvenience and offer a solution, heck even a free drink would've made us happy! Simple things like the rooms not having enough towels, no hand towels, no bath mats- these are basic standard things that hotel management should know about by now.
If the White House wants to have repeat customers they need to lift their game up ASAP! There are other equally priced, NEWER mini-hotels in Station 1 and that's where we're staying next time.

Room Tip: IF you really, really want to stay here- AVOID the ground floor rooms by the walkway to the beach- i...
See more room tips
  • Stayed September 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank deepest_blue17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 10 October 2013

I've been going to this hotel since I was 15 years old, and I am 27 now!
It has a boutique hotel feel to it. The rooms are clean and the beds are really comfortable.
Most of all, the service is superb!
Dawn and Meva made me feel like this place is my home. They always have a solution for every situation.
The airlines forgot my luggage and it got to Boracay the day after I arrived. Rene volunteered to picked it up and waited at the airport for my luggage. Now that is superb, first class service!
Their beachfront is one of the best spots in Boracay. Not crowded, almost private and the sand is clean and like powder.
If you want to have a home away from home, this is the perfect spot!

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank RaedelOrtiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ushkas, Manager at White House Beach Resort, responded to this review, 12 October 2013
Hello! Thanks for the great review and you're right...the location can not be beat! Glad to hear you are coming time and time again to White House, we strive to evolve and push standards and service over time...thanks for noticing! :) see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sammamish, Washington
Level Contributor
129 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

The rooms in the resort are quite spacious and compared to some of the other resorts in the area, this resort is neither too cheap nor too expensive. There are a number of resorts in Boracay Station 1 located on the beach front adjacent to each other. The bathrooms in the room are definitely in the need of a renovation.

The food offered during breakfast is good to get you going and has all the ingredients of a continental breakfast. If you are used to lavish breakfast buffets, then this is not your type of breakfast. The breakfast is good for getting your day started!

The resort offers a nice quaint little pool and some lounge huts to kick back and relax while staring at the serene waters. The beach is less than a stone's throw away. So you could take a dip in the water and come back to your room for a shower!

We definitely enjoyed our stay at the resort!

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ushkas, Manager at White House Beach Resort, responded to this review, 12 October 2013
Hello and thank you for your review! We are happy to hear you enjoyed your time with us at White House, when do you plan to come back? We will have something new and exciting on the beach for you then :) have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about White House Beach Resort

Property: White House Beach Resort
Address: | White Beach, Aklan Province 5608, Philippines
Phone Number:
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 On the Beach Hotel in Boracay
Price Range (Based on Average Rates): £
Hotel Class:3 star — White House Beach Resort 3*
Number of rooms: 33
Official Description (provided by the hotel):
A family-run beach resort, White House Beach Resort was built by Leonard & Nenette Tirol in the early 90s, as a family beach house to enjoy with the family and where they could entertain friends. Built on the site of the Tirol family’s ancestral beach home, the Tirol family laid the foundations of what is today, the most prime portion of Boracay island (Station 1). ... more   less 
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Also Known As:
White House Beach Hotel Boracay
White Hotel Boracay

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