We are from Seattle, WA and it was our first time going to Boracay. We've been to Hawaii, Florida, California, South America, Bahamas, etc.. so our standards are very high when it comes to customer service. It is true that if you want 1st class service/ superb quality hotel you need to pay.
We picked this hotel because of the good reviews on tripadvisor. I was not expecting too much because the price was not that high but the reviews on customer service was superb. I was hoping to get 1st class quality customer service while paying an average price for the room. So we stayed for 4 nights last May 18th. The first thing we noticed was the staff, they're always smiling, greeting and very polite. They even upgraded our room without paying extra. How sweet is that?
Rooms were clean, AC was working good, bathrooms are clean and thanks for the rainfall shower at least for once i felt i was back home lolz. They also have cable TV which was a good thing because didnt want to miss my NBA playoffs and MLB. They cleaned our room and gave fresh new towels everyday. They always say "YES" to our request, thats one thing i love about this place. They also have security guards in front of the hotel to make sure it would be safe for you to cross the street. Mayas restaurant was good too. Customer service was awesome. We ate our breakfast and dinner in front of the beach by the sand. I hope they will sell Corona, blue moon, or rolling rocks in the future so that there are more choices for beer.
Overall, Jony's was awesome. The price(based on U.S. standard) was average but the rooms were nice and above average. Customer service was above and beyond, 1st class indeed.
Thanks to Milez who booked our hotel, Kham for checking us out, and Kuya Noel for the van service.
- Official Description (provided by the hotel):
- Having been one of the oldest and unwavering family founded establishments in Boracay Island, Jony's Beach Resort cemented its position as one of the prestigious resorts on the island since 1985. Known for it's personalized service, Jony's Beach Resort not only has convenient access to the famous powdery white sand beach and crystal blue water, but it also connects it's guest to the much sought- after bars and restaurants on the island. One just has to experience it in order to believe it. ... more less
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- Also Known As:
- Jony`s Beach Hotel Boracay
- Jonys Beach Hotel
- Jonys Beach Boracay