We booked this hotel for our trip last May 4 to 6, 2013. We are 8 adults and 2 children in a group. we booked 3 rooms (1 deluxe, 1 standard and 1 suite). Upon check-in we were advised that our standard room was upgraded to deluxe at no extra cost. The room are clean and well maintained. Although this hotel is not beachfront hotel, its location is very accessible to the beach. The free breakfast is ok. But if you will order your food from them for lunch and/or dinner it will take you too long. I waited for almost 45mins before our lunch was served during our last day in the hotel. They also failed to inform us that they have back door which is your shortcut access to D'Talipapa. We only found out this during our last day.
They also lack on safety precaution in their swimming pool. My 3yrs old son had an accident in the stairs of their pool. The stairs were made of stainless and it has sharp edges. My son got lacerated wounds near his ankle. The sad part was when we asked for first aid kit no one from the hotel staff bothered to approach us and ask what happened to my son. It was only after I asked them for the nearest hospital and what transporation can i use to go there that they offer to service us to the hospital but aside from their driver who just drop us in the hospital no one from the hotel staff accompanied us in the E.R. They don't even bother to ask the condition of my son and when I request for late check out in our particular room since it is already 30mins before check out time (12:00 noon) when we got back from the hospital the receptionist merely told us that she will get back to me since she will ask her supervisor but check out time came withour her calling our room. I just hope they can improve their service..
- Official Description (provided by the hotel):
- Boracay Holiday Resort is a sprawling Mediterranean inspired resort located right at the heart of Manggayad (Station 2) and affords its guests with a 3-minute leisurely walk to the famous white beach. Just by walking alone through the resort's breezy corridors and airy verandas is enough to make you feel the holiday ambience. Boracay Holiday Resort is an affordable luxury. It surely will be a part of your memorable experience here in the island, not just a place to stay ... more less
- Reservation Options:
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- Also Known As:
- Boracay Holiday Hotel Boracay