We are returning guests booked 5D/4N in two rooms. One room located in the new wing and other in the old refurbished wing. Service was top notch from the seamless transfers via the hotel vans and private speedboat. The rooms in both wings were spacious and clean. The toilet in the old wing was smaller though compared to the new wing. Located behind it's sister hotel the Regency, the hotel is located just a short walk to the beach but far enough from the noise of station 2. The hotel was very busy though throughout our stay and as in our previous stays...the Koreans rule! It can be quite noisy at times when your room is located near the pools. I hope management would also look at some Asian kids and adults who dip and wash their sandals and flip flops in the swimming pools in full view of everybody. We also noticed this during our last stay and the pool staff didn't seem to mind. I'm not sure if management allows or tolerates this as we found it very unacceptable.
We availed of a package that included buffet breakfast and dinners. Food in general were hits and misses. Breakfast had an adequate spread but lacking in quality. Filipino in dinner buffet spread was ok but international spread needs room for improvement. Service at the Garden Cafe was excellent though. Special mention to our servers Lalyn, Chenneh, Chary and to Chef Emil for being accommodating and friendly. About the only bummer was the guy manning the egg station at breakfast JP. We never saw him smile and always looked anxious.
We booked our package through the travel expo and think it was excellent value for what was included. Overall, we had a comfortable and enjoyable stay.
- Official Description (provided by the hotel):
- With 273 guest rooms, Henann Garden Resort aims to provide guests affordable accommodations without compromise. Managed by Henann Group of Resorts (same management with Boracay Regency Beach Resort and Spa, and Henann Lagoon Resort), the resort has world-class accommodations and facilities set in expansive landscaped gardens. The resort features the Garden Cafe (an alfresco restaurant), four massive swimming pools, modern fitness center, convenience store, business center, resort-wide wifi access (charge) and direct-private access to the beach front. ... more less
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- Also Known As:
- Boracay Garden Hotel Boracay
- Seraph Hotel Boracay