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“First time...SURely not the last...” 5 of 5 bubbles
Review of Sur Beach Resort

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Sur Beach Resort
Ranked #28 of 150 Hotels in Boracay
Certificate of Excellence
Oslo
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“First time...SURely not the last...”
5 of 5 bubbles Reviewed 7 January 2009

Trip to Boracay for 2 nights 3 days was already planned before we arrived the Philippines. Wondering if SUR beach hotel is a place which will meet our expectations. When we stepped out of the shuttle, we was just amaze how cozy the place is. The path through the reception was green plants, colorful flowers and clean patios to the rooms. We was welcomed with big smiles and was followed to our rooms. We got an adjoining room, which was perfect for 2 and 3 occupants. Few minutes later there was iced tea brought to us in our rooms. Our teenagers hurried up to change and headed to the beach.
The sand and water was perfect! We sat in the bar to have some refreshment, I tried the cold calamansi juice and from that first glass it turned into addiction...lol! It was so gooooddd! We did have one breakfast in one of the cabana after a morning swim. Helpful and friendly people that helped us how to enjoy and spend our time in the island. And of course, a special mention to Rodel, we did have a good laugh with you. Don`t worry the sore is already healed...lol!
Can`t find anything to complain about, only that we regret to have departed so soon. We will definitely be coming back!!

  • Liked — Easy access to the beach
  • Disliked — N/A
  • Stayed December 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Yayinzky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
Quezon City
Level Contributor
229 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 bubbles Reviewed 17 April 2008

My wife and I stayed at Sur Beach Resort from April 5 to 8. We booked a standard room located on the 3rd floor of the new wing of the resort. The view was great as we could see the white beach from the balcony. The room was well lit and clean, the staff was friendly, and the resort was quiet overall ( as compared to the other resorts in station 2). The only problem we encountered was the erratic supply of cold water to our shower room. Everytime we wanted to take a shower, there would be hot water but when we tried to regulate it to make it bearable for us to take a bath, there was simply no cold water. We complained twice at the front desk and in less than 5 mins, everything went back to normal. The third time it happened, we requested to be transferred so they obliged. We moved to the unit just below us. The same thing happened. Finally, the manager upgraded us to their superior room (that was our 3rd day). That night (around 12 midnight), we encountered the same problem. I went down but there was no one at the front desk. We didn't bother to bring it up the next day as we were tired of moving around and transferring our stuff. In fairness, the manager (could even be the owner) was cool and apologetic about the incident.

How i wished we didn't encounter this type of problem at all. How I wished they check their water supply regularly because it seems like all they needed to do was to be vigilant with it. I know we were not the only people who complained about the water problem because we saw a guy complaining about a similar predicament at the front desk.

Overall, I love the place and its surrounding. I just hope they'll work on their water supply problem.

  • Liked — I love their beachfront and the quietness of the resort.
  • Disliked — the water supply problem to our rooms
  • Stayed April 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank bunko007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 March 2008

My family occupied both the superior beach front rooms. The rooms were really HUGE and as spacious as any five star hotel in Metro Manila. It was double the average room in Hong Kong. The beds were spotless and really comfortable. The bathroom was huge, too.

Complimentary daily breakfast was part of the accommodation. The longaniza was to die for.

The staff was very polite and helpful. We must commend the attentiveness, courtesy and service of one of the resort's waiters, Rodel. He made our stay very comfortable and stress free.

If you want to be far from the "Madning Crowd", Sur at Station1 is the best place to be. We stayed right before the Holy Week, before the arrival of the huge crowd of Bora fans . The wide beach front is awesome. The cabanas were a great place to relax and hangout.

Stayed March 2008
Helpful?
1 Thank Perky_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 February 2008

Stay at SUR for a hassle free and memorable vacation in Bora.

The staff was wonderful and the rooms were clean and the beds very comfortable. Loved the cabanas by the beach and they even cooked us lunch one day. Thanks you guys!

They booked our land transportation and our island hopping tour. The price was very competitive.

We enjoyed every moment of our stay.

My only warning: For those who want to be closer to the night life of Bora this is NOT the hotel to stay at. We stayed here because we wanted peace and not to be bothered by hundreds of vendors.

Stayed January 2008
Helpful?
1 Thank LikesT0TravelAL0t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 14 January 2008

My family and I wanted to greet 2008 in Boracay so we decide to book in Sur because I had a great time there last summer. Funny because it felt like I never left home. Everything still looks clean and very well maintained. This goes for the lobby and the room.

Desiree and Donell, the front office staff, even remembered my last visit to the resort. They now have a new building so naturally there were more guests this time around. The facade from the back entrance is also new and looks like a real house in a subdivision.

The resort did not have its own fireworks come new year's eve which was finebecause there were already too much noise (and pollution!) from the neighboring resorts.

  • Liked — service
  • Stayed December 2007, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank stargazerManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philippines
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 January 2008

we stayed at sur on dec 23 to 26,2007. their rooms are very clean. their superior beachfront room is well maintained. we enjoyed the view from the balcony. i can even see my son playing with my brother even when i am attending to my babys need in our room. friendly staff that attends to all our needs. they even provide a baby crib and electric bottle sterilizer. we also enjoyed relaxing in their cabana. very relaxing atmosphere. the area was not crowded. we will definitely go back at sur.

Helpful?
3 Thank bime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 December 2007

I have not gone home in almost 14 years. My stay at Sur reflected upon me the warmth and hospitality the Philippines is renowned for. From the get go we were treated first class by staff and management. The accomodations were extremely clean and homely (very miami beachish). Truly a hidden gem among monster resorts in the area. Located in staion 2 the beach was serene yet not crowded. Can't wait to return.

  • Liked — clean and well-kept
  • Stayed December 2007, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank richardrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sur Beach Resort

Property: Sur Beach Resort
Address: Station 1, White Beach, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Restaurant Room Service Suites
Hotel Style:
#8 Top resorts Hotel in Boracay
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sur Beach Resort 2*
Number of rooms: 21
Official Description (provided by the hotel):
Peaceful and personal, Sur lets you experience the gentle side of bustling Boracay. Airy open spaces and gardens. Clean, cozy rooms. Friendly service. And a premium beachfront location at Station One, the island's finest stretch of white beach. It's no wonder our guests tell their friends about us, and keep coming back themselves. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda and Hotels.com so you can book your Sur Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sur Beach Hotel Boracay
Sur Beach Boracay

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