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“I was not happy with the hotel” 1 of 5 bubbles
Review of Microtel Inn & Suites by Wyndham Boracay

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Microtel Inn & Suites by Wyndham Boracay
Ranked #18 of 150 Hotels in Boracay
Certificate of Excellence
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“I was not happy with the hotel”
1 of 5 bubbles Reviewed 28 October 2013

I had booked this hotel online through agoda. I stayed here with my friend for 3 nights and was not really happy with it.
The room is just OK and they dont even have a flat TV. There is no wifi in the room, its only available in the lobby.

They dont server buffet breakfast.They have some set options available every day which is not good if you are a Hindu and cannot eat non-veg every day for religious reasons. Their everyday breakfast is just cereals with little fresh fruits and juice. Its not fresh juice just some powered drink and we are in the Philippines. The scrambled egg is very costly for 60 Peso each and they dont even accept credit cards at the restaurant. Considering that Boracay is an International destination credit cards should be accepted.

The hotel staff is very nice and friendly though. That's the only good thing about the hotel.

  • Stayed October 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Sags007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicrotelB0racay, Manager at Microtel Inn & Suites by Wyndham Boracay, responded to this review, 31 October 2013
Thank you for your review on your recent stay with us. We really appreciate you taking time to share your experience with us. We have noted your comments on our restaurant concessionaire, and rest assure that these concerns will be acted upon immediately and corrective actions taken.
We are also happy to hear that you found our staff very nice and friendly. We hope to welcome you back soon in Microtel Boracay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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552 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
San Jose del Monte, Bulacan, Philippines
1 review
4 of 5 bubbles Reviewed 21 October 2013

It was nice a great overnight experience here. Their employees are to hospitable and accommodating. All of your request can be granted as long as you advice them ahead of time. Free welcome drinks upon arrival and refreshing towels to freshen up instantly.

Even though they are far away from shopping areas, the offer free shuttle to D'mall with time schedules. form 8am until 12mn.

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aga Denis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicrotelB0racay, Manager at Microtel Inn & Suites by Wyndham Boracay, responded to this review, 25 October 2013
Thank you for posting a review on your recent with us. We are truly delighted to know that you had a great "overnight experience" and that you found all our employees hospitable and accommodating. We are all looking forward to welcoming you back in Microtel Boracay!
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Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 28 September 2013

We did online booking on this hotel and we asked to cancel it because of bad weather but the staff on the phone told me that if I will cancel it I still have to pay for the price 100% of it. So the best choice is to offset the date 2 days (since we are delayed 2 days in our arrival in Boracay). They agree to offset but the lady said there is no more available room for us but when I checked online there is still available only more expensive than our booked room. I call the hotel again if its possible to get this room and she said yes but I should have to pay 50% higher on my original bookings. Just upset that the staff have no options to say when your in need of help about my booking. She let me do the searching on the internet without telling me that there are still available room.

  • Stayed August 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Troadio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicrotelB0racay, Manager at Microtel Inn & Suites by Wyndham Boracay, responded to this review, 2 October 2013
Thank you for posting your experience during your stay with us last August. We are deeply concerned to hear about the kind of service you received from our Reservations office. We have discussed this matter to the concerned staff and have taken corrective actions to avoid recurrence. Again, we truly hope that this unfortunate experience will not deter you from coming back in Diniwid Beach and welcoming you in Microtel Boracay!
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 September 2013

Congratulation for making my holiday unforgettable , I really got a good experience , All staffs were very welcoming and kind , Even the Hotel is located a little bit far from Dmall, the free shuttle bus really made a big difference . congratulation also for those staffs working at restaurant , Even the food was nice , I did not have to wait for so long time for having it . The only point I would like to suggest for improvement is that the front beach area should be cleaned at least one time per day to make more nicer , there was a lot of wood and dead plant from the sea and some plastic bottles on the beach , I've seen others staffs from different Hotels doing that and I did not notice in Microtel . Another point is that the wi fi is free only at lobby area and not inside the room, for me it does not make any sense , or it's free or not , it doesn't matter the place .
The quality of breakfast was good, .Having buffet would make a great difference !

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wamoreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Microtel, Manager at Microtel Inn & Suites by Wyndham Boracay, responded to this review, 18 September 2013
Thank you for writing a review on your recent stay with us. We are truly glad to hear that you had an unforgettable holiday & good experience, and found our staff very welcoming and kind. We have noted your comments regarding our complimentary internet access and your suggestion on having daily breakfast buffet at the restaurant. Also, rest assure that we clean our beachfront everyday, during good or bad weather (and during low or high tide) to maintain the beauty of Diniwid Beach. We look forward to welcoming you back in Microtel Boracay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 bubbles Reviewed 3 September 2013

As one of our friends have recommended this hotel, we've decided to stay here during break in April. Hotel looks old. Room was okay, basic and addresses basic necessities. No drinking water, but it's fine as you get free coffee and water at the lobby. Room which is for 2 can actually accommodate more. There's wifi but very slow and sometimes not even working. Better in the lobby.
One good thing is it's beachfront...private for the hotel and the nearby ones. This is far from the busy area of the island. Nice and quiet. You get swarmed though by people offering their services for beach activities like boat rides, kayak, etc. The hotel can offer the same service but at higher price. The pool is shallow and didn't actually looked inviting (looked bit dirty even very early morning when no one yet is using). May be good for kids as it's shallow.
Food is by a separate concessionaire. There's not much options. Quality and taste is average, acceptable like in fastfood restaurants. Got used to big breakfasts in other hotels, so this time, we were bit disappointed. Staff were very nice and accommodating though. But sometimes irritating as they tend to chat too much and even ask personal stuff. Sometimes you just want to eat quietly but they tend to chatter.
In general, it was okay...child and family friendly hotel, quite affordable.

Room Tip: beach view, higher floor
See more room tips
  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sam24112013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Microtel, Manager at Microtel Inn & Suites by Wyndham Boracay, responded to this review, 5 September 2013
Thank you for posting your experience during your stay last April 2013. We are delighted to hear that you appreciated our location in Diniwid Beach and found our hotel, family and child friendly. We would like to assure you that we have taken your comments in the most positive manner and will do the necessary to rectify them. We look forward to having you and your friends back soon in Microtel Boracay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 August 2013

Before we booked here, I read first all the reviews about this hotel.. And that's the reason also why we decided to choose Microtel Boracay. Great Experience indeed! From day 1 to day 3! All the staffs were very accommodating. They used to greet you whenever they saw you walking anywhere at the hotel vicinity. the complimentary breakfast we're okay. Even though, its quite far from Station 2 but that's not a big deal, they offer free shuttle from hotel to d-mall and vice versa. Besides, this hotel located at Diniwid Beach. I just don't remember how many cups of free coffee i sipped (haha). Surely, We'll go back in Boracay and stayed here again! :)

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank YongYong04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Microtel, Manager at Microtel Inn & Suites by Wyndham Boracay, responded to this review, 13 August 2013
Thank you very much for a great review on your recent stay with us. We are delighted to know that our staff continue to deliver efficient and friendly service all our guests deserve. We are also happy to know that your overall stay with us was a "Great Experience", and we are all excited to welcome you back in Microtel Boracay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 9 August 2013

It's nice hotel and very clean. The hotel has swimming pool and slides even swing. there is a beach in front of the hotel.We enjoyed nice vacation here!
這間飯店很乾淨也很貼心,飯店有泳池和沙灘,還提供免費咖啡和水。但是離DMall需要搭車,需要先預約。早餐較簡單,分量也較少,浴室對有小小孩的家庭較不方便!

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dwekellywu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Microtel, Manager at Microtel Inn & Suites by Wyndham Boracay, responded to this review, 13 August 2013
Thank you for taking time to post a review of your recent stay with us. We are delighted to know that you had an enjoyable vacation with us and appreciated our location, facilities & services. We truly look forward to have you all back soon in Microtel Boracay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Boracay

Property: Microtel Inn & Suites by Wyndham Boracay
Address: Diniwid Beach | Malay, Aklan, Aklan Province 5608, Philippines
Phone Number:
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Boracay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Microtel Inn & Suites by Wyndham Boracay 3*
Number of rooms: 50
Official Description (provided by the hotel):
Microtel Boracay is a beachfront Mediterranean-inspired resort. It sports a tropical island look and brings to its doorstep the white sand beaches, water sport activities, tropical beach night life and other island adventures. Microtel Boracay lends unmatched comfort to Boracay beach holidays, complementing the tropical vibe that Boracay Island is famous for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com and Hotels.com so you can book your Microtel Inn & Suites by Wyndham Boracay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Microtel Inn & Suites Boracay Hotel Boracay
Microtel Inn And Suites Boracay
Microtel Hotel Boracay
Microtel Boracay
Boracay Microtel

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