We finally got our two-year old son's crocs today! The staff of Mandarin sent it via courier bec we left it at the hotel and realized that we did not pack it the day after our arrival in Manila. We are grateful for the efforts of Archie (housekeeping manager) and Marlyn (frontdesk staff). When we called, they went out of their way to search for it. This sealed our satisfaction and confirmed that we made the right decision in choosing the hotel for our stay last June 19-21.
Other good points of Mandarin:
1. Seamless transfers- Since we were travelling with kids and would be coming from Kalibo Airport, it was important that the tranfers were seamless. When we arrived in Kalibo, a guy with whiteboard bearing our name directed us to the bus which was shared with guests of other hotels. It was clean but had an old smell to it and there was a problem with the suspension bec even if the road to Caticlan was paved, the ride was oh-so 'bouncy'. We were dizzy and my son vomitted. So on our trip back, we decided to hire a van. This was efficiently arranged by frontdesk c/o Yna. We paid an additional fee but it was worth it. Anyway, in Caticlan, a guy met and directed us to a van and took us the port where the mini speed boat was waitng. In Boracay, someone fetched and took us to the hotel. All these removed the burden of carrying our son and our luggage at the same time.
2. Restaurant/food- The buffet breakfast selection served at Don Vitto is not extensive but taste is generally ok. The serving of their a la carte food is good for 2pax. What we loved was the gelatto. Our faves-tiramisu and ferrero, but there is always a flavor for everyone's taste. I suggest that you reserve a table ifyou will have lunch there bec the place is often packed with tourists.
3. Room- We were given a room big enough to fit 2 single beds and one queen-sized bed. (I learned later on that these are otho beds). We could have slept without the other single bed but they ensured that we comfortable. The CR was equipped with amenities and bidet. Our room's viewwas a wall but it was alright bec it was at the back without the 'gimmick' noise at nightime.
4. Beach- The hotel is just a few steps away from the beach and towels can be requested from the guard or the attendant. Because there is a guard, you can lounge away securely. We slept by the beach for an hour or so.
If we will go back to Boracay, we will definitely stay in Mandarin again. It is worth every penny.
- Official Description (provided by the hotel):
- Boracay Mandarin Island Hotel is a world-renowned Triple A resort located at the beachfront of Station 2 in Boracay Island, Philippines. It has 52 rooms and suites and offers a modern Filipino design that captivates the essence of luxurious living in a tropical island setting. Boracay Mandarin Island Hotel is home to Don Vito Ristorante Italiano, an Italian restaurant which was awarded as one of the Philippines Best Restaurants in 2011 by Asia Tatler Dining. It also houses the famous Mandarin Spa, a premium fitness and wellness provider, known for its therapists' expertise in the traditional Filipino massage and foot spa. ... more less
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- Also Known As:
- Mandarin Boracay
- Boracay Mandarin