This hotel is ranked no more than a 3 star hotel. So dont let the photographs fool you this place would have to be at least 20 years old. We arrived i had booked 3 rooms travelling with family of 8. We were escorted to our rooms my door took about 10 pushes to open. Looked in bathroom all tiles were covered in mould around bath and shower curtain and vanity sink. Lampshade all dusty tilted to the side. Curtains hanging on the floor. Furniture all old and chipped. The 3 rooms that i had ordered were not what i was given. So i complained to the manager and explained to her that this is inhumane to let anyone stay in here and have you heard of bleach.. They than change 1 of our rooms to a ground floor pool access room which was a little better. And the next day they said they would change the other 2 rooms.
The next day come the manager change the other 2 rooms to what we were surpose to have but not really any better besides they had grouted over the mould in the bathroom the night before and the curtains were hanging straight.
There is no sun chairs to lie by the poolside in the sun but there is 2 sun chairs in the water, pool very small. Great location for the beach right in front but if you smoke you cant smoke on the beach.
Breakfast very ordinary. Restaurant very ordinary and very expensive. Heaps better value and delicious dishes out side resort.
The safes in the room are not screwed down so your valuables are not safe i could pick it up and walk out with it no problem. I also bought this to the attention of the manager she said her staff member were trust worthy and she has cameras in hall. My question is why do you have cameras in the hall if your staff members are trustworthy.
I realize now we had a pair of earrings, pearl ring and necklace and pair of ladies shoes go missing out of my room. From my sisters room jewellery and a mens shirt went missing.
We paid for 9 nights and stayed for 6 nights with no refund.
Good location but thats all.
Would never recommend this hotel to any one
- Official Description (provided by the hotel):
- Boracay Mandarin Island Hotel is a world-renowned Triple A resort located at the beachfront of Station 2 in Boracay Island, Philippines. It has 52 rooms and suites and offers a modern Filipino design that captivates the essence of luxurious living in a tropical island setting. Boracay Mandarin Island Hotel is home to Don Vito Ristorante Italiano, an Italian restaurant which was awarded as one of the Philippines Best Restaurants in 2011 by Asia Tatler Dining. It also houses the famous Mandarin Spa, a premium fitness and wellness provider, known for its therapists' expertise in the traditional Filipino massage and foot spa. ... more less
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- Also Known As:
- Mandarin Boracay
- Boracay Mandarin