This hotel offers cheap accommodation. It also means that do not expect high quality.
In general, the staff was friendly and accommodating. This both reception, room service, restaurant, security guards etc.
Particularly should be mentioned a young female receptionist who often had the afternoon and evening shift. She was very proactive and accommodating to requests and follow-up. For example. after ordered room service we were given feedback about the expected delivery time, if there was a delay in delivery. We saw her as a great asset to the hotel.
On arrival we chose a superior room. But after a chat with other hotel guests, we changed to a standard room. Simply because standard room was larger and better equipped than the Superior room. Superior room was newly renovated and equipped with a flat screen. Our assessment was that the difference was not large enough to pay extra for a superior room. Unfortunately, we then had a room with a rather noisy aircon system.
Breakfast was included but of poor quality and size. It consisted of a cup of coffee, a glass of juice, one egg and three toast. It is surprising to me that it should be so bad and uninspiring instead of making a breakfast buffet with a greater variety - which will give happy customers who get a good start to their day.
- Reservation Options:
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- Also Known As:
- Richmond Plaza Hotel Philippines/Cebu Island