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“Excellent location near AYALA MALL”
3 of 5 bubbles Review of Wellcome Hotel

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Wellcome Hotel
Ranked #74 of 213 Hotels in Cebu Island
Norway
Level Contributor
119 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Excellent location near AYALA MALL”
3 of 5 bubbles Reviewed 13 January 2014

the best about this hotel is its walking distance to Ayala Mall even the surroundings does not feel totally safe at night. I walked however and did not get into any trouble. Nothing fancy here but totally ok, good value for money and excellent if you want to end your vacation with a couple of days shopping before you return home.
Swimming pool is "microscopic" but due to a wide angle lens it does not look like that on the pics hehe. Just be aware of it.
Friendly staff, service minded.
I recommend it if all you want is a budget sleep over and nothing fancy

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MorJon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellcomestaff, at Wellcome Hotel, responded to this review, 9 February 2014
We are value hotel in the heart of a great city and we try our very best to make sure our guests enjoy their stay as much as we can. That is the reason we added a pool, though small, so the guests can have a semblance of peace and serenity in the middle of a city-jungle. Anyhow, guests like you always inspire us to do more. See you soon in one of your future trips in Cebu...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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212 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Seattle, Washington
Level Contributor
181 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

The rooms are great nice size and everything looks new or near new. The room I had had a deck with a table and chairs. The rooms had TV a/c toothbrush, soap, lotion, and so on. Also a hot water maker and free coffee and water.
They have a pool but it only has a few chairs and the pool was built in the shade so after 12 noon it's in the shade.
We stayed for a week and the staff was very very nice and helpful for all our needs. The only problem is the restaurant, they have a small menu and we went in for dinner one night and 3 of the 8 items they had they were not available. Also the morning buffet was always a mess, they have 5 people working a little cafe and most of the food was out or cold and to get water or coffee you had to go get it yourself....if they traded the 5 for one good employee thing would be perfect.
I did return to this hotel a few weeks later but only for one night and they did have 2 new servers in the restaurant and they did bring coffee and the food was full... Maybe this problem was fixed...if so you get the other star....haha.....thank you

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank theeyesoftheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellcomestaff, Manager at Wellcome Hotel, responded to this review, 10 February 2014
Yes, Sir. We are working on improving on the things that you have mentioned. We strive to be a value hotel, delivering the most value for our guests. Our best regards...Happy Valentines to you and the family.
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Manila, Philippines
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 17 December 2013 via mobile

Stayed here for the night, booked with agoda. The room got dounle booked but they upgraded us immediately without us knowing. Room was spotless, bed was comfy and had all modcons and then some. Marvelous help and extremelly helpful (this was our experience from the time we landed in cebu which was a stark contrast on what we experienced in Manilla). All in all, would always come back here!

Stayed December 2013, travelled with friends
Helpful?
1 Thank NB1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellcomestaff, Manager at Wellcome Hotel, responded to this review, 10 February 2014
Hello, Sir. Regards from the staff...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
philippines
Level Contributor
146 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 16 December 2013

I stayed in this hotel for 6 days for a convention. We stayed in a Triple room which can accommodate up to 4 persons.

It was very near Ayala Center and was also near the convention center where we need to go to. The hotel is quite new so some taxis still do not know about the place so it is better to get a card of the hotel or at least remember the street name. Breakfast was delicious although there weren't a lot of varieties. The hotel also provides a free shuttle service to and from nearby places. Just inquire at the front desk so that they can arrange your service if you need it. You can even enjoy the pool with a view of the city. There was a cafe at the lobby and a restaurant at the second floor.

The staff were very accommodating, helpful, and nice to all guests. The owner is also very nice to us. They really made us feel welcome.

There were still a lot of construction ongoing in the hotel so I am looking forward to better and improved facilities in the hotel. There was hot and cold shower. They have clean bathrooms, clean rooms which always smells fresh. Although at times we could hear the noise from room beside our room. I also think they can still fix the part with the airconditioner because air from outside the building enters the room through the open window near the airconditioner.

The rate is reasonable for the service we got from the hotel. I would definitely come back to this hotel.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1step_1kmilejourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Pinas
Level Contributor
1,450 reviews
232 hotel reviews
common_n_hotel_reviews_1bd8 687 helpful votes
3 of 5 bubbles Reviewed 13 December 2013

This is a relatively new hotel that is carving a niche for itself in the Cebu hotel scene. It is situated a quieter side street in very close proximity to Ayala center. Two blocks away are two fairly new properties and several other establishments that are vying for market share. The rooms are rather spartan yet clean. The beds are comfortable and the linens are still OK. Rooms come with flat screen TV with enough cable channels. There is a small ref and mini-bar with two small complimentary bottles of purified drinking water provided free per day. I wish there was a small side table and armchair inside the room. Water pressure is OK but you have to be content with lukewarm water if you take a shower in the evening. There is also breakfast served daily at the restaurant on the mezzanine floor - adequate but nothing to rave about. The free wi-fi is spotty. The staff are pleasant and friendly and ready to help. I would come and stay here again.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JEmmanuelLasPinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camiguin, Philippines
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 12 December 2013 via mobile

positive:
friendly staff, central position in a quiet one-way side street, clean room, good bed & linen, good lighting and many electrical outlets in the room, acceptable breakfast buffet, promo rates,

not so positive:
loud aircon, tiny bathroom, long time to wait for warm water, no WiFi in the room (standard room 302), poor WiFi signal in the small lobby which is not aircon, the water in the 3rd floor outdoor mini-pool did not look inviting, not easy to get a taxi, nowhere to go (walking) around the hotel, Ayala mall is relatively near but there are heavily trafficked streets to cross with no pedestrian crossings


for our next visit to Cebu we probably will look for an alternative...
.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patsada_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bacolod, Philippines
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

Wellcome Hotel made the experience a very memorable one. The pool deck party was great and they give Birthday discount 1 king + 1 bed. I will definitely stay here again when I return!This hotel feels like a home away from home! Buffet breakfast are all delicious and fresh! A for awesome.

Room Tip: select the room near the roof deck pool.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GJ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellcomestaff, Staff at Wellcome Hotel, responded to this review, 9 February 2014
We are not an expensive hotel in the heart of a great city but we try our very best to make sure our guests enjoy their stay as much as we can. Guests like you always inspire us to do more.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wellcome Hotel

Property: Wellcome Hotel
Address: 18 Molave St. | Escario-Kamputhaw, 6000, Philippines
Region: Philippines > Visayas > Cebu Island
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #74 of 213 Hotels in Cebu Island
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wellcome Hotel 3*
Number of rooms: 68
Official Description (provided by the hotel):
Well-positioned in the heart of Cebu City's Central Business District, WellCome Hotel is the ideal vantage point for one's excursions around Cebu or the region. The hotel is located just a few meters from Cebu's Ayala Mall and the nearby public transport station that provides access to most of Cebu's important points of interest and attractions. This modern hotel is in the area of the circle of hotels - where tourists and visitors to the city primarily seek accommodation. The hotel is also near Cebu's I.T. Park, convention centers, Mango Avenue and all the favorite hang-outs for locals and tourists seeking fun and exhilaration.WellCome Hotel is committed to ensuring that one's stay is as comfortable as possible, offering hotel guests with superior services and a broad range of amenities. Guests of the hotel can actually avail of on-site options, such transfers to the airport and seaport, tours, a restaurant, Wi-Fi in public areas, concierge, coffee shop, and massage. The hotel's outdoor pool is a favorite spot to unwind and a way to enjoy one's stay in the country's Queen City of the south.Step into any of the property's 68 inviting guest rooms and escape from the day's stress with a wide range of amenities, ranging from kitchens in choice rooms, balcony/terrace at the lower floors, refrigerator-mini bar, interconnecting rooms in certain room pairs, and internet access for free wherever available. Whatever is the purpose of one's visit and with unmatched value for the money, WellCome Hotel will always be an excellent choice for one's stay in the city. ... more   less 
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Also Known As:
Wellcome Hotel Philippines/Cebu Island

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