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“Fantastic” 4 of 5 bubbles
Review of Wellcome Hotel

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Wellcome Hotel
Ranked #72 of 213 Hotels in Cebu Island
Boracay, Philippines
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic”
4 of 5 bubbles Reviewed 13 July 2014 via mobile

The hotel itself, staff, food are all great put into one. Value for our money, very clean and spacious room, attentive and courteous staff. If I would visit Cebu City again, i will definitely and without hesitation book at Wellcome Hotel again. Great staycation!!!!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joycelynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellcomestaff, General Manager at Wellcome Hotel, responded to this review, 15 July 2014
Maam Joy, we were really glad to have you with us. Good luck in your future endeavors. You'll always be Wellcome with us...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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208 reviews from our community

Traveller rating
    68
    88
    43
    5
    4
See reviews for
65
56
21
18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Any
English first
Portsmouth
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

I would like to firstly thank Bruce for quick swift replies to my emails when booking, he made everything so easy to book.

The hotel is very new and very nice and centrally located near the Ayala Mall and anywhere else is a small cost by taxi.

The front desk desk staff are very efficient and equally very nice and frendlyand always greet you by name with super smile.

The security and outside staff very good and happy and efficeint too, never too much trouble to get you a taxi.

Room was great and house keeping very efficent each and every day.

So I have no complaint at all with my 28 day stay and will stay again for sure.

The Roof deck bar was not open for my 28 day stay but condisering the fact the hotel is new and this part is still being constructed I understood this.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thomo1162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellcomestaff, General Manager at Wellcome Hotel, responded to this review, 12 July 2014
From the staff and management, we would like to express our gratitude for your stay with us. May you have more happy trips ahead.

You are always Wellcome!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

Our stay was very pleasant and we have no major complaints. The hotel is fairly new, so fixtures are clean and well-maintained. Front desk and security are very friendly and attentive. The attention of breakfast service staff could be improved. Some of the breakfast items vary per day, with only a small selection, but this is acceptable for a hotel of this size and price range. Room is very clean. Our main gripe would be the very dim lighting in the room and the slightly uneven flooring in the shower, the shower water pools to the opposite side of the shower drain. These are not major issues though. Very pleased with the front desk staff, porter and security. While it was not the best value for money even with an online discount, we chose the hotel for location and newness. Also very happy with the 6-8 electrical sockets for charging.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank francesbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

I attended a meeting in Cebu. I was booked in this hotel. According to my friends in Cebum this hotel is relatively new. It is located in a side street near Escario Street. It is near Ayala Center, Cebu. The hotel is small but nice. It has a small infinity pool, small gym, small cafe. The rooms are big and comfortable. The staff were accommodating. The rooms also have good wifi connection. Few choices for breakfast though.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Patrick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellcomestaff, General Manager at Wellcome Hotel, responded to this review, 15 July 2014
Sir Patrick, we are so glad you had a good time. May you have all the best...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 24 June 2014

Online reservation was good. Bruce reply fast. Reserved 1 month early. Only 1 thing was not granted as promised. Two adjacent connecting rooms, but we ended up with rooms across the hallway. No time to argue with staff as we came from a long flight. Breakfast and free shuttle ride to Ayala was good. Only 1 negative comment, hallway to the rooms is poorly lighted. I'm sure there's room for improvement. Overall experience was okay.

Stayed June 2014, travelled with family
Helpful?
Thank 3Dan_te_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

This hotel is about 10-minute walk to Ayala mall. Although many other hotels are much closer to Ayala mall, I recommend this place for it's room features. It's the first time to see a hotel with a 10 electrical plugs neatly displayed as a charging station. Here, you cod charge all your devices simultaneously - a paradise for a gadget-heavy traveler like me. Wifi signal is strong from my room. And yea their room is neatly-designed. They have big mirror, magnifying mirror, clothes line - the things that I need that many more expensively priced hotels have not given me.

Oh and there's a good coffee shop downstairs too!

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lexbonife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

Got to make this review to show how thankful I am to this hotel. You made our vacation easier and more relax. This is the hotel that gets it. Very quick in answering e mail ( thanks Bruce and to all the rest of the Reception staff. The drop off to Ayala is a plus. We arrange Hagnaya Cebu city transfer with them and Roel who drives us was very kind, he help us carry our things to the boat and make sure we are safe. And he picked us up on time too.Thanks Roel. Thanks to the house cleaning staffs who always greeted us with big smile and always made our room clean and spotless. Thanks to your cable tv and kiddie pool, my 2 year old loved it. The rooms very clean, the beds are big and comfortable. The rooms are with coffee/tea maker and everyday complimentary bottled water. The bathrooms are with bath soaps, shampoo, toothbrush and paste and hand lotion.

Only Remarks:
The wifi in room 401 works faster than room 202.
The only thing we miss in the breakfast buffet is the cereals and fresh milk.

thank you for making our vacation easier
lots of love from baby Flynn
regards,
Ron and Dina Ngoa Duyster

Room Tip: The wifi in room 401 is very fast. Room 202 has a balcony.
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dina021726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellcomestaff, Owner at Wellcome Hotel, responded to this review, 15 July 2014
Hi, Maam Dina. Hope you will be with us soon again. The staff and management would like to extend their well wishes to you - so glad you had a fine time with us...you will always be Wellcome with us, Maam...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wellcome Hotel

Property: Wellcome Hotel
Address: 18 Molave St. | Escario-Kamputhaw, 6000, Philippines
Region: Philippines > Visayas > Cebu Island
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #72 of 213 Hotels in Cebu Island
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wellcome Hotel 3*
Number of rooms: 68
Official Description (provided by the hotel):
Well-positioned in the heart of Cebu City's Central Business District, WellCome Hotel is the ideal vantage point for one's excursions around Cebu or the region. The hotel is located just a few meters from Cebu's Ayala Mall and the nearby public transport station that provides access to most of Cebu's important points of interest and attractions. This modern hotel is in the area of the circle of hotels - where tourists and visitors to the city primarily seek accommodation. The hotel is also near Cebu's I.T. Park, convention centers, Mango Avenue and all the favorite hang-outs for locals and tourists seeking fun and exhilaration.WellCome Hotel is committed to ensuring that one's stay is as comfortable as possible, offering hotel guests with superior services and a broad range of amenities. Guests of the hotel can actually avail of on-site options, such transfers to the airport and seaport, tours, a restaurant, Wi-Fi in public areas, concierge, coffee shop, and massage. The hotel's outdoor pool is a favorite spot to unwind and a way to enjoy one's stay in the country's Queen City of the south.Step into any of the property's 68 inviting guest rooms and escape from the day's stress with a wide range of amenities, ranging from kitchens in choice rooms, balcony/terrace at the lower floors, refrigerator-mini bar, interconnecting rooms in certain room pairs, and internet access for free wherever available. Whatever is the purpose of one's visit and with unmatched value for the money, WellCome Hotel will always be an excellent choice for one's stay in the city. ... more   less 
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Also Known As:
Wellcome Hotel Philippines/Cebu Island

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