Prior to reservation, I read through all reviews and clearly saw how great this property is. But it is never the same when you truly experience that generous, attentive and welcoming service. This was meant as a Birthday and wedding anniversary gift for my husband and was evaluating between Bintan or doing a 'staycation' in Singapore and am glad I went for Capella. From the moment I booked the hotel, it was just pure class from Capella. They sent personalized email to remind you of the booking, congratulated us on the special ocassions and very kindly offer further service should we require. At check in, we were greeted by the Service Manager whom promptly helped us with check in. We arrived early at 10am and check in is not till 3pm but the Manager reassured us that he will try to get the room ready as soon as possible. He also surprised us by very kindly extending to a 6pm check out. The spa at Capella was also just as amazing. Their spa facilities are top class, the vitality pool, steam room, hot&cold shower is one of the best I have experienced. As they knew it was my husband's birthday, the SPA brought us a fruit platter with a candle to celebrate. I will further recommend Capella Chinese restaurant - Cassia. It is a nice surprise to know that such great quality cuisine is being served in a hotel. Cassia restaurant manager - Lay Yong is just as helpful as anyone whom we have met in this hotel. She has very kindly advice us not to over - order where we had every intention to but later to really appreciate her kind advice as it was indeed too much food. Capella has a 'nature' pool which is a nice differentiation to other hotel resorts.
The only small disappointment we have was that they forgot to do the romantic turndown (rose petals etc) as we bought the Romance ala carte package.
But even that did little to negate the wonderful experience, the pampering treatment and their hospitality we have experienced in this property.
- Official Description (provided by the hotel):
- An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Nearby facilities include a golf course, family and kids-friendly attractions. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. ... more less
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- Also Known As:
- Capella Singapore Sentosa Island