I have stayed in about 20 different hotels here in Singapore ranging from luxury to budget, but I must say I was still impressed with my stay in Capella - this review is actually several months due, but better late than never!
The service here is topnotch and I guess that's what makes this hotel deserve a 5 for me. Everyone, from the booking agent, to the staff manning the library, were all exceedingly friendly and well-attuned to guest needs, without being too obtrusive. I was amazed to even see a senior staff member - more specifically the hotel's director of rooms, John, carrying luggage for some of the guests without them knowing who it was carrying their bags!
Room-wise, it's spacious and fitted with modern amenities. It's the type of room where you can just spend all day in, never mind if the flooring is showing a bit of wear and tear. Generally, the upkeep is still luxurious and clean for the most part. I was contacted prior to my arrival on the type of drinks I wanted for the room, which were free. When I arrived, I found my requested juices in the minibar - the fresh and not the bottled variety which I thought was a great departure from other hotels!
I was given a free breakfast during my stay which was just superb. There was a fantastic buffet spread as well as a selection of ala carte items. But of course, one can also go to the library for snacks at certain times of the day.
All in all, I would recommend Capella. Although it's no longer as new, the service here is topnotch and will put guests at ease. I would stay here again when another opportunity arises.
- Official Description (provided by the hotel):
- An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Nearby facilities include a golf course, family and kids-friendly attractions. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. ... more less
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- Also Known As:
- Capella Singapore Sentosa Island